Not one single food establishment in Dollywood seems to understand gluten. There is zero guidance offered as to which food establishment in the park can accommodate gluten allergies. You are simply told to ask the person in charge of each place. Well, that sounds great, but when there is an hour wait just to sit down at the restaurant, and over a half-hour wait to get food from a concession stand, that isn't really helpful. I would have been more than happy to just grab a snack from a market-type place, but I didn't see any. That doesn't mean they don't exist. It just means that, again, there is little to zero guidance on helping those with food intolerances. Also, just to note, when I say they don't seem to understand gluten, expect to tell them you have an allergy, them not relaying that allergy to anyone because that ingredient isn't in the food you ordered, and to then witness no change of gloves after handling bread with the same gloves for the duration you have been waiting to order. I ended up getting a bag of chips for lunch. Prepare to be very hungry.
— Not at all
— No gluten-free information on the menu
— Not Much
The waitress was very nice and knew about gluten. I have a sensitivity and I got the pot roast mashed potatoes (ask for no gravy) Cole slaw and Pinto beans I was VERY nervous about trying this restaurant but thankfully I didn't get sick! I wouldn't recommend this for Celiac or people with a high cross contamination issue they 1st brought out corn bread and then a few minutes later they brought out our food the plates WERE touching but I didn't see the food touching! I looked on the GF menu online at the Dollywood website ahead of time before going and it didn't say what I ordered from this restaurant was GF but I didn't get sick and I would really reccemend this if you want a home cooked meal!!
The waitress was very knowledgeable, all Dollywood staff underwent allergy training. Granny ogles only had one option of a ham salad. I'm not a salad person so I ordered ham and a bag of chips. Best ham I have ever eat. My plate was a Different color for gluten, wrapped plastic utensils and a paper cup for no cross- contamination. If you like ham great place!!
Thewaitress was really nice but not a gluten friendly restaurant. The only option was salad.
Stopped here for lunch today while in Dollywood, and was told that the only menu item that was gluten free was the Cornbread Salad without cornbread. The salad was fine, and was brought to me on a special plate with separate silverware, but just having one option of a salad was disappointing.
My son and I are celiac. We order the ham with salad. They prepare order with new gloves and different color plate indicating gf. We have eaten there several times.