Review of Grey Fox Grille and Public House

140 S State St, Dover, DE 19901

Overall Rating

Review


Thoroughly disappointing experience! Took nearly three hours just to have lunch, several orders were messed up, we waited forever for everything...all around rough! Asked what was gluten free (and explained I have Celiac) before I ordered, two servers told me everything can be done gluten free, I ordered the crab cake Benedict (on potatoes, not bread). When my meal came I asked if the crab cake and potatoes were fried, they were, and they were fried in a fryer that fried chicken tenders, etc...lots of cross-contamination! They then made me an omelette (that was too oily and salty). One of our servers graciously explained that he doesn’t know what gluten is and he was very willing to learn from me about it. The other server said she told the chef my food couldn’t be cross-contaminated but they did it anyway. The manager apparently said most people with celiac disease are lying and just don’t want to eat gluten so they ignore it. Two people from my party of 6 asked to speak with the manager but she refused / never came to our table. Ultimately they took the crab cake entree and 20% off our bill because it was such a poor, not Celiac friendly experience. Our male server who is actually a chef and got thrown into serving that day was super great - nothing else about the experience was.

Celiac friendly?

No

Updated 5 years ago