Gringo's Mexican Kitchen
$$ • Mexican Restaurant
Most Recent Reviews
I don't know why multiple reviews of this place say gluten free chips, I ate the chips and then asked if they were corn(big mistake) and then had a severe reaction.
CHIPS NOT GLUTEN FREE
There is a GF guide to tell you which ingredients are GF and which are not, it will help you navigate the menu, there are more GF options than the few options it suggests on the GF guide, the manager was helpful and the best part the Chips are baked so no Cross contamination from a fryer and the salsa and green sauce are safe too!
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Reviews of this Chain
I eat here often. They have recently updated their GF menu with much more options. Ask for their GF menu, it is separate. Do not eat the table chips instead ask for the baked ones from the package. When ordering let them know it is an allergy so they take precautions. Go over what to omit or change. For the corn tortillas ask for the ones in the package. Ask for them not to garnish your plate with a chip. I notice that I feel better when I ask for them to not season my food with the fajita seasoning. Only to use salt and pepper. Overall this is a great place. They seem to have new employees quite often so always speak up.
I ordered from the separate GF menu (which is great—has tons of options and explicitly states what is and isn’t GF, and recommends substitutions on sides to keep everything GF) and the dish I got was soooo good. That being said, I don’t know that our server fully understood what we were asking for when my partner and I said I had celiac and would need things prepared on cleaned surfaces, etc. But it’s been 24 hours since eating there and I haven’t noticed any side effects, so maybe it was fine.
Absolutely terrible. Got sick. Served flour tortillas - mixed with corn tortillas.
The server was clueless about gluten free/celiac. Despite smiling and seemingly confident, it was apparent that she wasn’t very bright. Usually we can navigate dietary restrictions in Mexican restaurants, so we stayed. Plus it was a family gathering, and I didn’t want to cause a scene.
I got the chicken fajitas (after several go arounds with the server, we both discovered the steak supposedly uses soy sauce) and corn tortillas. We discovered that the chips are supposedly safe (dedicated fryer) but the decorative pita chips aren’t. However, everything kept coming out with decorative pita chips on them! We kept pointing this out to the server, but she was clueless and obviously overwhelmed with a busy service. Please note, despite my negative feelings about the server on this review, we were extremely polite and patient with her - our hope was to have her learn and be vigilant with my food.
We sat in a dark corner of the restaurant and couldn’t see our food very well. I didn’t realize that there was a flour tortilla in the bottom of my stack of corn tortillas! I got through most of it before I noticed the texture was off. (Spicy salsa and fillings dulled my sense I guess).
Regardless, when we showed the server, she couldn’t care less - fake apology and offered to call 911 for the “allergy”, which makes no sense and showcased her cluelessness.
Don’t go here. It’s a bad chain with idiot teenage staff and no way of controlling cross contamination in the chaos of a packed restaurant.
They had a GF menu. The chips and salsa are supposedly safe. The beef is not (marinated in soy sauce).
Our waitress was a total dud. She was clueless and made up answers about GF. After several back and forth so she could ask her manager or cook questions, I ordered chicken fajitas with corn tortillas. I reminded her I have Celiac disease and explained it as an allergy to gluten (wheat etc…) to help her understand. The meal was good, but there was a wheat tortilla at the bottom of my corn tortillas. I didn’t catch it until after I had eaten most of it (I had spicy salsa and flavorings overshadowed the taste, it was a darker room and I was distracted with table conversation). Regardless, I wasn’t thrilled. I got very sick.
I don’t trust this place is safe. Lots of cross contamination potential. I saw the tortillas we all cooked on the same stone (flour, corn). And the staff don’t seem to understand anything related to Celiac disease.
Had the chicken fajitas with corn tortillas and guacamole with no garnish chips (they are flour). The table chips are GF. They have a GF menu so that’s helpful.
