Review of Ground Round

1001 South Pokegama Avenue, Grand Rapids, MN 55744

Overall Rating

Review


My son and I both have celiacs and were excited when Ground Round introduced its gluten free menu. Unfortunately we tried ordering from it about half a dozen times between the 2 of us and we were sick every time (celiacs sick-hits the day after and lasts a week). On my 2nd to last visit, I spoke with the manager who was "shocked" and then he went to the kitchen and said he discovered the cooks were not using the gluten free bbq sauce. He assured me my food would be prepared properly and when it came, it had a big ole slice of texas toast on it. The manager then made my meal himself and no problems. Next visit, the waitress rolled her eyes when I ordered my gluten free steak. It was brought to me with breaded onion things on top. I told her I would need a new steak and she took it to the kitchen and returned with my "new" steak a minute or so later. Needless to say I did not eat it and have not gone back. I feel they are resentful of the gluten free crowd and no amount of niceness or complaining is going to fix that- but I sure gave them more chances than they deserved!

Celiac friendly?

No

Updated 4 years ago

Celiac