Be careful at this location. They gave me the wrong bun twice now by mistake. I had a horrible reaction the last time and will not risk it again. If I go back I will order a burger on lettuce.
They have gluten free buns and their sweet potato fries are cooked in a dedicated fryer. After I paid $2.00 for the gf bun, they tell me they are out of gf buns. I didn't ask for a refund. The sweet potato fries were good, but they make their own ketchup and they told me it was not gf. It seems crazy to have gf buns and cook your sweet potato fries in a dedicated fryer and then make your own ketchup and put gluten in it.
The dedicated fryer fries battered French fried that are not gluten free. Burger was good, gf bun was just okay. I got pretty sick after eating here.
Loved the bun. Staff very knowledgeable.
Great gluten free options! They offer gf buns and sweet potato fries are gluten free. I opted for the turkey burger salad that was really good! All of their dressings are made from scratch! Most of the milkshakes are gluten and lactose free! They were very knowledgable!
enjoyed my burger and sweet potato fries and didn't get sick. menu is very similar to Twisted Root overall, and staff seem similarly well trained (only been here once so far).
GF bun, great burgers and GF sweet potato fries
We have eaten here several times in the past with no problems. However, I think the staff is getting sloppy. My daughter got sick after eating here. Beware. This place is not the same. The cooks are not taking the proper measures to keep celiac people safe.
Staff was knowledgeable and while they don’t have GF menu, they will walk you through the many burger (GF bun) and salad options. The regular fries aren’t GF but the sweet potato waffle fries are and they are cooked in a dedicated fryer. Other GF sides include a corn and bean salsa salad, roasted Brussel sprouts and a side salad with 3 or 4 GF dressing options. Prices were reasonable too.
Burger bun was very good, sweet potato waffles were ok, however their French fries are floured. Per the manager their shakes are gluten free (no malt). I did not order a shake, but my wife said hers was very good. My burger was very good, but a little sad I couldn’t regular fries with my burger. If you like sweet potato fries, you can have a full (normal) meal with plenty of burger options.
Having an off Monday! Out of GF BUNS ! To lazy to run to run to Publix like they did the last few days when I asked why they were out. Dirty silverware and greasy food! Don’t drink to much the bathrooms were to gross too! Have low expectations! I asked he other patrons there how their experiences have been and they said it’s too pricy , they stop based on convince.
I told the cashier I have Celiac, ordered GF bun on my burger& sweet potato fries. I realized after I finished my burger there was a regular fry on my plate and informed management for the kitchen staff to be more diligent about cross contamination.
Tracey the manager was awesome. Great selections for gluten free and great modifications too. She explained their training and I felt very comfortable with my choices. Love the varied menu options and ability to make what you want from the menu for the most part. This will become a common place for me.
Staff is super knowledgeable & informed me of GF bun & that ONLY sweet potato fries are in a dedicated GF fryer. However, whenever I get a burger & sweet potato fries I feel sick the next day so there must be cc somewhere. I’ve ordered the Greek chicken salad & been ok with that. I really want this to be a celiac friendly place but I don’t think it is.
I got seriously glutened today at this location. I had never been there before and specifically asked if the fries were in a dedicated fryer and let them know I had Celiac Disease. The girl at the register assured me they were fine. Turns out the fries are coated in a gluten. Never again!!!
Gluten free fryer? Their fries are most certainly not made in a GF fryer. Their salmon salad is good, I just wish they had a gluten free menu and fries made in a dedicated fryer. I don’t recommend the GF bun because it falls apart. I’ve never gotten sick here. Their shakes are all malt and dairy free.
My celiac kid and I were both severely ill after eating here. I conveyed we both had severe gluten allergies. We ordered fries and sweet potato waffle fries and were assured they were gf and served in a dedicated fryer by two staff members. After having severe reactions, I called and spoke with the owner only to find out they do not have dedicated fryers and their fries are not gluten free.
Not a dedicated fryer. Sooo sad😕
My son with Celiac LOVED his burger on GF bun and milkshake! We were told the sweet potato fries had a dedicated fryer but when we ordered, the guy told us that "things happen" and couldn't promise there would be no cross contamination. So my son passed. I got the sweet potato fries tho and they were delicious!
Awesome gluten free bun! Can't wait to go back.
kids love this place. their brussel sprouts are awesome! we have never have had a bad reaction from any location. only their sweet potato fries are gluten free prepared in their dedicated fryer.
The milkshakes are NOT dairy free, but they will tell you they are. :( They are lactose free. The coconut milk powder they use contains casein (cow's milk derived).
This restaurant serves gluten-free items, upon request; however, it is not safe for Celiacs. I assume it's gf for those who choose to be, not those who have to be. I was told that the regular fries are not gluten free, but the sweet potato fries are -as they are fried separately. However, there were 4 regular fries in with my husband's sweet potato fries. Mine seemed okay, as there were no regular ones in my order. Unfortunately, I was wrong :( I called and spoke with a manager, James, who was very nice, but when I told him I was glutened and running to the restroom bc I was sick, he mentioned that the restaurant was up to health code standards and no one else has called in sick today. (Well, they just did...) It's not food poisoning, it's cross contamination. Anyways, eat here with caution if you are highly sensitive/Celiac.
Gluten free buns are pretty good. Love their Bacon Love #9 burger with a gluten free bun and gluten free sweet potato frien! Yum!
I love their sandwiches! The only thing that's kind of inconvenient is the 2 dollar surcharge for a GF bun but besides that.. AMAZING! I'm new to the whole gluten allergy and haven't found many spots where I like the bread that is GF but this place gives me hope! YAY!!!
They have a gluten free bun and a separate fryer for the sweet potato fries and Brussels sprouts (I had the sweet potato waffle fries). They were also very helpful as to what burgers were already gluten free and what would need to be changed. They have Omission lager in bottles and Angry Orchard on draft. Wish they had Eastcider or any better cider than Angry Orchard.
11 am - 10 pm
11 am - 10 pm
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11 am - 10 pm
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11 am - 9 pm