Häagen-Dazs Ice Cream Shop

They provided a list of gluten free options ☺

Celiac friendly?

Yes

The stuff are kids who doesn’t know about Gluten or even the ice cream they serve, they do not use dedicated tools or environment

Celiac friendly?

No

Haagen-Dazs have a lot of ice-creams that are ‘manufactured without gluten-containing ingredients’ but as I’m dairy-free also,I was expecting sorbet at best - not my fave(!) I was surprised to be offered salted chocolate truffle non-dairy ice cream. When I explained that I was concerned about cross-contamination, the server herself suggested opening a fresh tub. She said it would take a while longer as the ice cream was frozen solid. She spent a good 5 minutes hacking out a cup of ice-cream for me with a clean scoop, which was so sweet of her! The ice cream was really good, you could not tell that it was non-dairy. They don’t use gloves at Haagen-Dazs, which is my one gripe, but usually they only touch the outside of the cup and the scoop.

Celiac friendly?

Yes

They have a list of the gluten free flavors on the wall! Way easier to understand compared to the giant book lol

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering
• Offers outdoor seating

Cashier was very knowledgeable about celiac, she handed me a special menu. They always use a new scooper and get ice cream from a new tub in the back. My son was happy.

This review is intended for the Hagen Daaz Shop in Disney Springs.The Belgian chocolate and butter pecan ice creams are delicious! I mentioned to the cashier that I was ordering for 2 people needing gluten free ice cream. The manager handed me a list of options. When I asked about how they prevent cross contamination with items containing gluten, he said they use an allergen dedicated scooper and scoop the ice cream from a new, unopened bucket of ice cream. I asked the server to change gloves, which she did without questions or any awkwardness. Very pleased and looking forward to more ice cream this trip!

Celiac friendly?

Yes

Server was knowledgeable about gluten free flavors and pulled out the nutrition book to let us look through. She got a brand new unopened container from the back and a clean scoop. Very sweet and helpful and we felt confident ordering for our young celiac child.

Celiac friendly?

Yes

Ordered a peppermint bark sundae, did not expect it to have OREOS on it! Took it back in and told them I had celiac, they remade it, however, did not seemed concerned one bit. Didn’t even apologize. Won’t be back!

Celiac friendly?

No