Hacienda

6 recent ratings
$$ • Mexican Restaurant
Reported to have a gluten-free menu
Safety Rating
5 ratings

As rated by the community

5246 N Nevada Ave
Colorado Springs, CO 80918
Collections
In 1 Public Collection

Most Recent Reviews


FODMAP Intolerant

Overall Rating

Review


Our server Jill went above and beyond to make sure that the meal I ordered was safe for me to eat. She was extremely knowledgeable and helped guide me through my options as my allergies include tomatoes, citrus, and gluten.

Updated 1 month ago read full review

Celiac

Overall Rating

Review


Dedicated fryer for the chips, which they also use for the enchiladas if you are gluten free. My food came out first and on a separate tray. No gluten free menu but the staff was very knowledgeable. Food was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Celiac

Overall Rating

Review


I had a great experience here. Chips are fried in a separate fryer and are safe. Everything tasted really good and the waitress was super knowledgeable. Even my plate came out on a separate plate/color to mark as gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Offers outdoor seating
Updated 7 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Gluten-Free Menu

Categories

  • Delivery
  • Dinner
  • Late Night
  • Lunch
  • Mexican
  • Outdoor Seating
  • Restaurant

Photos


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More Reviews


Celiac

Overall Rating

Review


My daughter is Celiac and extremely sensitive. She has never had a problem with this location. We did take out for New Years and they were so good with keeping everything separate down to the chips and salsa. They have a dedicated fryer for chips. All of the wait staff including the “to go” specialist has taken extreme care in making sure her food was not contaminated. It is one of the only sit down restaurants she feels comfortable at. Excellent food! I do wish they would bring back their GF menu or at least note the items in the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Wheat Allergy

Overall Rating

Review


The chips were fried in a dedicated fryer and our waiter was super knowledgeable about what the menu. Ate there with no issues and it was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


They no longer offer a gluten sensitive menu, you have to ask your server. This resulted in a back and forth as she was new. Maybe just write it down… I didn’t get sick though, but I played it super safe as my confidence was low!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Was glutened. Was told the chips were OK, but I feel like they may have been the culprit.

Updated 3 years ago read full review

Overall Rating

Review


Great service and the waitress was knowledgeable and made sure everything was served separate! I feel just fine. 😃 The food was amazing! I had the chicken enchiladas and my husband had the fish tacos.

Celiac friendly?

Yes

Updated 4 years ago read full review

Gluten Intolerant

Overall Rating

Review


Got terribly sick from eating here being glutenized.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Great food - lots of choices. I've had the cook come out & talk to me before about food prep!

Updated 5 years ago read full review

Overall Rating

Review


Taco on lettuce cup, great.also chips great and helpful staff.

Updated 5 years ago read full review

Overall Rating

Review


If you have allergies, ask before you eat anything. I have a serious MSG allergy and almost every dish has it in their "seasoning packet." But once they knew, the manager and chef came out to speak to me. They made a meal with no seasoning, gluten or corn for me that was very fresh and tasty. My family is local and it is one of their favorite local restaurants with 4 children under 5. They are gluten, egg and peanut free.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


GF menu is slightly limited, but their food is good, servers are knowledgeable, and I can have the chips!! Their chips are not in a shared fryer, so enjoy some guac and chips!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Updated 6 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I have celiac and never had a problem here. Good selection of GF options and all delicious!

Updated 7 years ago read full review

Overall Rating

Review


One of our go to places when we visit the Springs. They do specify they are gluten sensitive but, despite having celiac I am able to eat there.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


I want to like Hacienda a lot! Great atmosphere, fun outdoor dining, etc. however, I find it really spicy and the GF menu pretty limiting. Probably just personal preference!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


its a really good place that has a gluten free menu that happens to be a good amount of gf menu options. another cool thing is the fact that their chips are all fried in completely different fryer . I talk to the manager about the chips so you can feel 💯safe. I promise I haven't had a reaction from this place either so its pretty safe

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Good selection. I had gf carnitas enchiladas, son had gf chicken enchiladas and daughter had gf chicken tacos. They came on different colored plates which always makes me feel better. I didn't order it, but they had tortilla soup too, which is hard to find. We enjoyed it and would go back if in town again.

Updated 9 years ago read full review

Overall Rating

Review


great food excellent service nice atmosphere lots of gf option's

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Good amount of gf options. Food could use more flavor.

Celiac friendly?

Yes

Updated 10 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Great variety. GF chips and salsa, tacos, enchiladas, apps, salads, dessert, fajitas. Very good. Go around lunch time as dinner there is usually a long wait!

Celiac friendly?

No

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


My previous review years ago said good things. They have changed their menu a lot in the past 5 years, and I’m not impressed. No longer have a full gluten free menu, they basically don’t make accommodations, they just list what has gluten or traces of gluten. In fact, that is what I like the least - none of their beef is gluten free. Not carne asada, not birria, not ground beef, not fajita steak…nothing. So you can get chicken or shrimp. And they are tasty, but limited options. Also, their butter sauce contains gluten, and many of their sauces/quesos.

So, it’s fine, but no longer rated as one of the best. I’m glad they list what it safe. But I’m disappointed that they can’t just make normal (already non-breaded) foods without adding gluten to it all!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Gluten Intolerant

Overall Rating

Review


We had a great meal here. They have a separate GF menu which very clearly states info about meats and everything. Server was nice, food tasted good!

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers delivery
Celiac

Overall Rating

Review


GF menu with several options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Gluten Intolerant

Overall Rating

Review


Fantastic experience! The general manager sat down and talked me through the whole menu - what I could/could not eat. He also said he would be cooking whatever I ordered in a separate grill. I felt completely safe eating here. And the food was excellent!!

There are a lot of GF options.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


they no longer get have a dedicated gf menu and our server wasn’t real knowledgeable about my options. had the chicken fajitas and it came out in a green dish and the person serving said it was gf. pretty crappy service overall and the food was just ok.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

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