Hacienda

13 recent ratings
$$ • Mexican Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported gluten-free menu items: Beer
Safety Rating
11 ratings

As rated by the community

5246 N Nevada Ave
Colorado Springs, CO 80918

Most Recent Reviews


2 months ago

No more GF menu, and way less options than they used to have. Nothing is marked on the menu. The waitress said no red meat of any kind....wipes out most of the menu. Also no red chili or queso. They also used to have really great lettuce cup fajitas and those are gone. So disappointed and would not recommend for celiac since nothing is marked on the menu.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Other
  • — Healthy options
  • — Good for kids
  • — Outdoor seating
  • — Good for dairy-free
3 months ago

Great food, large portions. The only drawback is that anything beef (including the steak) is not gluten free.

Safety
Taste
Variety
GF Menu Items
  • — Beer
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer
Gluten Ataxia
5 months ago

There is no dedicated gluten free menu. However, the waiter did tell me, which items were available to be gluten free, meaning prepared separately. The food was delicious. I am from New Mexico and am a harsh critic of Spanish food!! I have atypical celiacs (neuro symptoms) and do not get the symptoms from contamination right away, so I cannot comment on that. Would go back again!!!!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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In 2 Public Collections

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More Reviews


Celiac
5 months ago

Talked with the manager, they do have celiac options and a seperate fryer for chips.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
6 months ago

The waitress was super knowledgeable about what was safe for me to eat! They also have a dedicated fryer for their chips!

Safety
Taste
Variety
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
7 months ago

Chips are in a separate fryer so gf. They no longer have a gluten free menu or information about gf on the menu. The server was pretty knowledgeable and happy to go back n forth to the kitchen to ask. However, it took a lot of back and forth and there was still almost an issue. I ordered the bacon wrapped shrimp the last two times. Server said grill was just for seafood so it was safe (all beef products not gf due to soy sauce in marinade). Both times they brought a butter dipping sauce but then realized it had gluten before I ate it. First time server realized after food was dropped off. This time one server said it was safe but when I double checked with runner who brought food he went to kitchen and said no it has gluten. My celiac daughter had enchiladas. Only two of the sauce options (red and queso) are gluten free. Neither of us were sick afterwards but all the back n forth with server and kitchen was not very relaxing.

Safety
Taste
Variety
Symptomatic Celiac
8 months ago

Staff were very knowledgeable and had good options for gf folks. We got the nachos on corn tortillas and the carne asada tacos on corn tortillas. Great experience and would definitely be back, the flavors were delicious.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
8 months ago

Had a wonderful experience! Carlos and Kiera went above and beyond making sure my food was safe.

Celiac
9 months ago

Definitely recommend, though I'm not sure if the experience is server related. No GF menu and not marked on the menu but our server knew what was and was not GF in every category of item. Service was excellent from the moment we walked in the door. Food was good and reasonably priced. Will go again when I'm in town.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Knowledgeable staff
Other
  • — Outdoor seating
  • — Good for dairy-free
  • — Takeout
  • — Lunch
FODMAP Intolerant
10 months ago

Our server Jill went above and beyond to make sure that the meal I ordered was safe for me to eat. She was extremely knowledgeable and helped guide me through my options as my allergies include tomatoes, citrus, and gluten.

Celiac
1 year ago

Dedicated fryer for the chips, which they also use for the enchiladas if you are gluten free. My food came out first and on a separate tray. No gluten free menu but the staff was very knowledgeable. Food was delicious!

Safety
Taste
Variety
Safety Features
  • — Other dedicated equipment
  • — Food flagged
  • — Dedicated fryer
  • — Knowledgeable staff
Celiac
1 year ago

I had a great experience here. Chips are fried in a separate fryer and are safe. Everything tasted really good and the waitress was super knowledgeable. Even my plate came out on a separate plate/color to mark as gluten free.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Food flagged
  • — Dedicated fryer
  • — Knowledgeable staff
Other
  • — Outdoor seating
  • — Dinner
Celiac
1 year ago

My daughter is Celiac and extremely sensitive. She has never had a problem with this location. We did take out for New Years and they were so good with keeping everything separate down to the chips and salsa. They have a dedicated fryer for chips. All of the wait staff including the “to go” specialist has taken extreme care in making sure her food was not contaminated. It is one of the only sit down restaurants she feels comfortable at. Excellent food! I do wish they would bring back their GF menu or at least note the items in the menu.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Wheat Allergy
2 years ago

The chips were fried in a dedicated fryer and our waiter was super knowledgeable about what the menu. Ate there with no issues and it was delicious!

Safety
Taste
Variety
3 years ago

They no longer offer a gluten sensitive menu, you have to ask your server. This resulted in a back and forth as she was new. Maybe just write it down… I didn’t get sick though, but I played it super safe as my confidence was low!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
4 years ago

Was glutened. Was told the chips were OK, but I feel like they may have been the culprit.

5 years ago

Great service and the waitress was knowledgeable and made sure everything was served separate! I feel just fine. 😃 The food was amazing! I had the chicken enchiladas and my husband had the fish tacos.

Safety
Gluten Intolerant
5 years ago

Got terribly sick from eating here being glutenized.

Safety
Celiac
5 years ago

Great food - lots of choices. I've had the cook come out & talk to me before about food prep!

6 years ago

Taco on lettuce cup, great.also chips great and helpful staff.

6 years ago

If you have allergies, ask before you eat anything. I have a serious MSG allergy and almost every dish has it in their "seasoning packet." But once they knew, the manager and chef came out to speak to me. They made a meal with no seasoning, gluten or corn for me that was very fresh and tasty. My family is local and it is one of their favorite local restaurants with 4 children under 5. They are gluten, egg and peanut free.

Symptomatic Celiac
7 years ago

GF menu is slightly limited, but their food is good, servers are knowledgeable, and I can have the chips!! Their chips are not in a shared fryer, so enjoy some guac and chips!!

Safety
Symptomatic Celiac
8 years ago

I have celiac and never had a problem here. Good selection of GF options and all delicious!

9 years ago

One of our go to places when we visit the Springs. They do specify they are gluten sensitive but, despite having celiac I am able to eat there.

Celiac
9 years ago

I want to like Hacienda a lot! Great atmosphere, fun outdoor dining, etc. however, I find it really spicy and the GF menu pretty limiting. Probably just personal preference!

Safety
9 years ago

its a really good place that has a gluten free menu that happens to be a good amount of gf menu options. another cool thing is the fact that their chips are all fried in completely different fryer . I talk to the manager about the chips so you can feel 💯safe. I promise I haven't had a reaction from this place either so its pretty safe

Safety
10 years ago

Good selection. I had gf carnitas enchiladas, son had gf chicken enchiladas and daughter had gf chicken tacos. They came on different colored plates which always makes me feel better. I didn't order it, but they had tortilla soup too, which is hard to find. We enjoyed it and would go back if in town again.

10 years ago

great food excellent service nice atmosphere lots of gf option's

Safety
11 years ago

Good amount of gf options. Food could use more flavor.

Safety
Symptomatic Celiac
11 years ago

Great variety. GF chips and salsa, tacos, enchiladas, apps, salads, dessert, fajitas. Very good. Go around lunch time as dinner there is usually a long wait!

Safety

Reviews of this Chain

3 months ago

I was so sick after eating here two weeks ago. Not going back.

Safety
Taste
Variety
GF Menu Items
  • — Fajitas
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
4 months ago

Staff was super helpful and knowledgeable. The make their flour tortillas in house, so they stress the possibility of cross contamination in the kitchen, they will however do their best to prevent. Food tastes amazing and everything was fresh!

Safety
Taste
Variety
GF Menu Items
  • — Tacos, Tortillas
Gluten Intolerant
8 months ago

Waiter was very knowledgeable. I thought I could have any of the fajitas if I got corn tortillas. Absolutely not - the waiter said the only thing that was safe were the chicken fajitas (which were very good). Not a lot of choices for us there but food was decent.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
1 year ago

My previous review years ago said good things. They have changed their menu a lot in the past 5 years, and I’m not impressed. No longer have a full gluten free menu, they basically don’t make accommodations, they just list what has gluten or traces of gluten. In fact, that is what I like the least - none of their beef is gluten free. Not carne asada, not birria, not ground beef, not fajita steak…nothing. So you can get chicken or shrimp. And they are tasty, but limited options. Also, their butter sauce contains gluten, and many of their sauces/quesos.

So, it’s fine, but no longer rated as one of the best. I’m glad they list what it safe. But I’m disappointed that they can’t just make normal (already non-breaded) foods without adding gluten to it all!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Gluten Intolerant
1 year ago

We had a great meal here. They have a separate GF menu which very clearly states info about meats and everything. Server was nice, food tasted good!

Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Knowledgeable staff
Other
  • — Good for kids
  • — Delivery
  • — Good for dairy-free
  • — Takeout

More Info