GF menu was MIA, however server did state they had a new gluten free bun that was very good. it actually was!! Just suggest that if you're offering GF, please be prepared!!
Not a huge GF menu, but several choices. Fabulous host sought out their missing menu. Wonderful knowledgable friendly waitress. Great meal!
They were knowledgeable! The fries are gluten free and their gf buns are soft and less dry than other places. My waitress was more than happy to help and even got ready to answer any and all questions I could have had. The gf menu is online but they will help you find out of other items can be made gf!
Separate gluten free menu. I had the fajitas (no shells) with mashed potatoes. No reactions.
Separate GF menu - biggest range we've seen in any of the Las Vegas or San Francisco restaurants we've visited. Separate fryer (though menu doesn't state that). Helpful staff. Lovely GF burgers and chips as well as plenty of other options including chocolate brownie and ice cream for dessert.
GF fries in dedicated gf fryer!!!! Many choice on GF menu, including gf buns and dessert.
Excellent gluten free burger. Unfortunately there was no gf brownie for my dessert but never the less great experience.
Went there on a date with my hubby. Was so surprised to hear all of their fried food options are now gluten free so no need for dedicated fryer and no cross contamination. Make sure you tell them you are celiac and all workers are immediately notified. They take precautions with little flags on the food so no cc being delivered to your table. Had the wings and they were amazing! I haven't had wings in years! Did not get sick and most pleasant bartender (Autumn) who was very educated in gf! Would highly recommend even for celiacs!! I literally can't go out without getting sick, was pleasantly surprised and in heaven!
Had the nachos from the gluten free menu, and they were very tasty. I always let wait staff/serves know that cross contamination is an issue for me. They took care, and I enjoyed a meal when I didn't think I was going to even be able to eat. My non-celiac son shared with me and also thought they were wonderful. There was a fun local band playing that was great! The only downfall of the night was the very weak mixed drinks. I'd definitely go back and eat!
We just happen to be Hard Rock fans, so we would have come here anyway. They have a dedicated kitchen space, so I knew I'd be safe. Delicious food, great bun, crispy fries, and hot fudge brownie for dessert. Just tell them you're "gluten frei" and let the magic begin! Absolutely wonderful - I'd give more stars if I could.
I got a kids cheeseburger and herb and garlic fries and I was told it was super safe and I am currently sitting here so sick. Stay away.
They had a gluten free menu and dedicated fryers. They have gluten free buns for the burgers. I will go back.
Great place for a GF meal. They really "get it", which is rare for Lisbon, where GF seems to be something new. I had nachos which are deep fried first thing in the morning, before the fryer is used for anything else. Then we both had salmon, and mine was customized to ensure it was GF. The server and manager clearly understood the importance and meaning of "allergy"! They had a good variety of options on their GF menu. Service was second to none too. We've been to many Hard Rock Cafes, with a pretty good experience at all, but this one is excellent with respect to GF knowledge.
Very good! Staff was amazing! We had multiple staff members including managers, assistant managers and very informed waitress coming over to us to make sure we knew how everything was prepared and to check if everything was okay! They brought me 3 big bottles of juice for me to check ingredients. Put some wings in the NO gluten fryer and they were delicious. We ended our meal with a GF brownie sundae and everyone left full and HAPPY....most importantly, my 8 year old! Highly recommend!
They have gluten free buns. Ordered the fajitas with corn tortillas. Super sensitive celiac and had no issues. The manager discussed my order with me and brought it out personally. The nachos as someone else mentioned are not safe for Celiac per the manager the chips are fried in a shared fryer.
There is a very extensive gluten free menu that even includes a gluten free kids menu. The food is all delicious and there are gluten free fries and burger buns! The staff are all very cautious to prevent cross contamination. Definitely would recommend it!
Spent quite a few meals here during our stay. With a GF menu, I felt safe eating here. Food was good and fryer is dedicated for fries.
They provided a gluten-free menu but it was more like a gluten friendly menu. Initially I was very excited to see all the options even gluten free buns. I ended up ordering the nachos on the gluten-free menu not thinking they make their own...manager comes out to ask if I'm allergic to which I responded yes. He then tells me that the gluten-free menu shouldn't have been released as it was starting the following week. The tortilla chips are gluten-free but are fried in the same oil as all other fried items. Due to this I didn't end up eating, just drank an angry orchard. Seems Hard Rock needs to do better accomodating allergies...
The staff are very knowledgeable. When a server says "I don't trust there won't be any cross-contamination when they prepare that dish", you know you are in good hands. I had the cheese burger on a gluten-free bun and a salad with ranch dressing. The hamburger was fantastic and so was the bun! This is not my kind of place, but the food and the knowledgeable staff make me want to come back soon. Fantastic!
They had a 45 minute wait so we sat at the bar. The bartender was informed and helpful. I was in New York for my anniversary so I sent my husband to ask the manger. He thrilled checked with the manager and chef. The gluten Free menu is safe. I had the wings. Excellent! With the golden potatoes.