Great GF Menu! Dedicated fryer at ALL Hard Rock’s!
Had wings and nachos late night. Delicious and didn’t get sick!
Great Gluten Free Menu. Got a bbq bacon cheese burger. Had a great tasting gf bun. Then an Angry orchard on tap! Definitely no complaints!
GF menu. Burgers with a bun, fries, sandwiches with bun. Great selection. Hard to feed a picky 7 yo GF child in NO. Five star service from our server as well.
Great burgers with GF buns, potato skins and GF brownie or dessert!
No issues got a burger and appetizer of potato skins
Awesome! The host immediately brought me a gf menu, the waitress was very knowledgable and steered me away from something that might make me sick, and my food (loaded potato skins) is great!
Burgers were easy to make substitutions, fries without seasoning, waitress very nice and willing to make substitutions. Initially burger came out with the bun even though I'd specifically ordered it without. Waitress had them remake it instead of just taking the bun off, which was good. Once got it the second time it was good and no contamination issues.
Terrible service and no way to accommodate allergies. She told us 'if you see something on there that you know you can eat you should order it'. She had no idea what anything had in it, ingredient wise, and then said 'I should learn more about it' when answering our allergy questions. So to be safe we ordered a salad with no cheese. Not only did the salad come out with cheese on it, she proceeded to argue with us that it did not have cheese. Never going back
They do not have gluten free buns at this hard rock cafe. You can have fries, or a burger without the bun but that is all. Staff were helpful but not many options at all.
No separate GF menu. No GF buns. Waitstaff had no clue about what did or did not contain gluten. Decided to not eat there and went elsewhere.
My family and I were very hungry, and we wanted a place we knew had gf options. When we sat down, we started to take note that service was very slow. My dad asked if they had a specific menu for gf people and our waitress said "oh we'll just take the bread off" and we instantly knew something would be wrong. Luckily, the manager came out and he cleared everything up for us and checked the sauces and made sure we could have a gf meal. I got a garden salad with shrimp, my mom got salmon w/ broccoli and mashed potatoes, and my dad got a Caesar salad with shrimp (no croutons). When our meals came out, everyone's was fine, except for mine, because mine had a crouton on it. They fixed it, and I didn't get sick. My dad thought he got a little sick, however we aren't really sure. May have been cross-contamination.
No GF menu but they are awesome answering questions and getting answers. I wanted to nachos (corn) but are fried in general fryer. They do have a separate fryer for french fries. I ordered the Cobb salad with ranch (honey mustard is not GF). Will add another review later to see how it was and if I reacted. 5 stars for service.
No GF menu in house, but it’s still available online. I had the nachos (corn) with 3 different types of beans, cheese & tomatoes and Dr Pepper. Server was kind & attentive even though they were crazy busy due to a Jimmy Buffet concert about to start across the street.
As soon as I asked for a gluten free menu I was not only given one, but the manager came over and explained the entire food preparation process to me and was so informed and informative. Overall amazing dining experience and would highly recommend for any celiac’s eating out in Edinburgh 👍
Left before eating as I was concerned at their attitude. They asked how sensitive a coeliac I was. He said if I was sensitive the manager would need to speak to me to make me aware it would not be possible to guarantee my food would be free from contamination. Coeliac is coeliac so would not recommend.
So let me begin by saying my 2nd experience here in two days was awesome. Day 1 my waiter blatantly told me there is nothing I can eat there except for a hamburger with a gluten free roll. Well I didn’t want that so I said “no salads”?, he said “oh yah salads are fine”. He got me so nervous that I had a dry salad. I was miserable. I was staying at the hard rock hotel so I called and complained. They told me to come back in the next day which I did. A manager came right over and assured me there were a ton of gf options. I had a bone in rib eye, mashed potatoes and string beans. It was phenomenal! If you go here just tell your waiter that you’re gf and that you’d like to see a manager. In the end it was a great experience and I will definitely go back. I’m glad I didn’t let 1 uneducated waiter ruin it for me!
Went here for lunch and had a wonderful experience. There isn't a gluten free menu but the server knew exactly what I could have. We had nachos, chicken fajitas and parmasean fries. When they brought our food to the table the server jokingly said, "I hand removed all the gluten for you." So I knew they got the memo on my meal needing to be gluten free. It was all delicious and I don't think I'll eat for the rest of the day I'm so full! No reaction at all.
Friendly staf good knowledge about gluten free and a special menu
I dread going to Vegas because it seems like it's impossible to find a safe place to eat. After stopping by many restaurants to see if they were ok to eat at, we went with Hard Rock Cafe. I was hesitant to eat there after reading some reviews, but they had a dedicated frier so we gave it a try. WE WERE SO HAPPY WE DID! We had a great overall experience. We sat outside with a great view of the strip, I ordered a smoothie that was AMAZING, and then proceeded to order a cheeseburger with a GF bun, and GF fries. Everything was so good! Our server was excellent, very knowledgeable and super friendly! And the best part? No reaction. This will be our go to place in Vegas now. Side note: they did get rid of GF menu, not sure why, but server was able to point out what things were GF or could be.
Every time I have visited here it has been super. Given gluten free menu and manager came down to talk us through and said she would be sorting our meal. Only ever got the burger on the menu though as they are so tasty. The fries are super too. Even the table sauces tell you which Heinz products are gf. Would definitely recommend to others and will be back.
Server was wonderful! The manager came out and talked with me several times. Upon speaking with the manager to give him my thanks, he informed me they had a dedicated fryer (the server indicated otherwise). Talked about education regarding that! It was a great experience!!
Came in for breakfast. Have to say very impressed! My son got a breakfast sandwich (udis roll) and my niece had an omelet with toasted udis roll. Breakfast potatoes are gf as well as the bacon AND sausage. No gif breakfast menu but Birdie (our waitress) got manager and both were amazing! 10 stars of I could first the service alone!
Offered to cook the fries in fresh oil.
The staff was amazing. They have a dedicated fryer, but we had a delay in our gf fries and the manager gave us half off our bill - not at all expected or asked for, but hugely appreciated. The waitress was fabulous and well informed, and couldn’t have been better.
Awesome service. The staff was knowledgeable about GF procedures and ensured no cross contamination. We tried the burger, wings and ribs. My daughters loved it. We were surprised to find this in an international chain but it was great. We’d come back any time.
Had a late night, night cap. It is one of few places that we could easily find for quiet place for drink and late snack after 10pm. A lot of restaurants are closed during the week at that time. Hard Rock has great gf options. We discovered their gf in Barcelona. Glad to see them in downtown Chicago and that they were iron late compared to other restaurants. We enjoyed the our late night snack and drinks.
Just came back from supper tonight. Was very worried, have had bad experiences lately... this location made me feel safe. The waitress handed me the gluten free menu, and the manager came to talk to me about my options. They have a separate fryer for French fries (and they were awesome!). Hard Rock uses Udis bread for the sandwiches and burgers. Had burger, fries and brownies for dessert. Portions were big, could not finish. Very good experience, thank you Hard Rock Myrtle Beach!
Gluten free menu - Delicious gluten free cheeseburger and fries.
Staff was very friendly! Several gf options available. Not a dedicated gf facility but staff is aware of allergies.
I've been to several Hard Rock locations and always had a great experience. This one has a sign on the door saying ask for the gluten free menu, but when I asked the host said they didn't have one, but was able to point out a handful of gluten free items. Our server was more helpful and asked to check if the chips for the nachos and the potatoes for fries are in a dedicated fryer, and they are, so all the menu items I was used to seeing on the gf menu were still available. Just seems like maybe they don't get a lot of gluten free customers, but the food was still very good.
Recently the Hard Rock Cafe has come a long way in becoming more gluten-free friendly. They understand celiac here and my server was sure to tell me that the fryer wasn't dedicated gluten free before I even had a chance to ask. The salad that came with my burger was fine, but nothing special. The burger itself was very tasty and I am a very sensitive celiac and I didn't get sick at all.
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