GF menu. Burgers with a bun, fries, sandwiches with bun. Great selection. Hard to feed a picky 7 yo GF child in NO. Five star service from our server as well.
Great burgers with GF buns, potato skins and GF brownie or dessert!
No issues got a burger and appetizer of potato skins
Awesome! The host immediately brought me a gf menu, the waitress was very knowledgable and steered me away from something that might make me sick, and my food (loaded potato skins) is great!
Burgers were easy to make substitutions, fries without seasoning, waitress very nice and willing to make substitutions. Initially burger came out with the bun even though I'd specifically ordered it without. Waitress had them remake it instead of just taking the bun off, which was good. Once got it the second time it was good and no contamination issues.
Terrible service and no way to accommodate allergies. She told us 'if you see something on there that you know you can eat you should order it'. She had no idea what anything had in it, ingredient wise, and then said 'I should learn more about it' when answering our allergy questions. So to be safe we ordered a salad with no cheese. Not only did the salad come out with cheese on it, she proceeded to argue with us that it did not have cheese. Never going back
They do not have gluten free buns at this hard rock cafe. You can have fries, or a burger without the bun but that is all. Staff were helpful but not many options at all.
No separate GF menu. No GF buns. Waitstaff had no clue about what did or did not contain gluten. Decided to not eat there and went elsewhere.
My family and I were very hungry, and we wanted a place we knew had gf options. When we sat down, we started to take note that service was very slow. My dad asked if they had a specific menu for gf people and our waitress said "oh we'll just take the bread off" and we instantly knew something would be wrong. Luckily, the manager came out and he cleared everything up for us and checked the sauces and made sure we could have a gf meal. I got a garden salad with shrimp, my mom got salmon w/ broccoli and mashed potatoes, and my dad got a Caesar salad with shrimp (no croutons). When our meals came out, everyone's was fine, except for mine, because mine had a crouton on it. They fixed it, and I didn't get sick. My dad thought he got a little sick, however we aren't really sure. May have been cross-contamination.
No GF menu but they are awesome answering questions and getting answers. I wanted to nachos (corn) but are fried in general fryer. They do have a separate fryer for french fries. I ordered the Cobb salad with ranch (honey mustard is not GF). Will add another review later to see how it was and if I reacted. 5 stars for service.
Staff was very friendly! Several gf options available. Not a dedicated gf facility but staff is aware of allergies.
I've been to several Hard Rock locations and always had a great experience. This one has a sign on the door saying ask for the gluten free menu, but when I asked the host said they didn't have one, but was able to point out a handful of gluten free items. Our server was more helpful and asked to check if the chips for the nachos and the potatoes for fries are in a dedicated fryer, and they are, so all the menu items I was used to seeing on the gf menu were still available. Just seems like maybe they don't get a lot of gluten free customers, but the food was still very good.
Recently the Hard Rock Cafe has come a long way in becoming more gluten-free friendly. They understand celiac here and my server was sure to tell me that the fryer wasn't dedicated gluten free before I even had a chance to ask. The salad that came with my burger was fine, but nothing special. The burger itself was very tasty and I am a very sensitive celiac and I didn't get sick at all.
Staff & kitchen was knowledgeable about gf options. Our server informed the kitchen staff that my husband and I have celiac disease and they made sure our meals had no cc. It took a while for our meals to come out, but we had a good meal with no side effects.
Had a beautiful ribeye steak with gluten friendly fries made in a designated fryer and green beans. This was an amazing experience from being greeted by the hostess who was very cheerful her name is Nicole and our server was outstanding as well. Our servers name was Kimberly and was very attentive and made sure that my food allergy was communicated very clearly to the chef. There is no way to tell right away if there has been any cross-contaminationBut so far I feel very confident. If there is any change I will edit my comment. Very upbeat and friendly environment. P. S. My husband loved his burger and beer. ♥️
Good gf menu and seperate fryer for fries. They have fries specials (eg parmezan, chili or garlic fires), also gf. Very nice! Had the pulled pork on a gf bun, both pretty dry. Therefore only 4*. No reactions.
Chicken sandwich on gluten free bun was excellent but fries needed seasoning. Gluten free doesn’t mean it has to be bland.
I have celiac and am pretty sensitive to cross contamination. Our server was very knowledgeable and happy to help me select a safe gf meal. They have a dedicated fryer so it was a treat to have French fries. They also have gf buns. I waited to post this review until one day after dining there so I’m sure that I didn’t develop symptoms after the fact.
This was one of my best gluten free dining experiences in the last 5 years! The waitress let me know that the gluten free menu is for gluten sensitivities and told me what my options are for being celiac. So there aren’t a ton of celiac options but the burger I had was yummy! And the fries are from a dedicated fryer which is always a luxury!
They have a gluten free menu that shows a bunch of deep fried options from wings, French fries, etc... when questioned about if they have a separate fryer for those items the waiter asked the cook about it. the cooks response was "we use the same fryer, the hear cooks it out." Will not go back there again.
Ate here three times and did not get sick. I get sick if I get even a little cross contamination. I had no problem here. They have a gluten free fryer for the fries which were great. Great burgers with a good gluten free bun. Servers were really knowledgeable and helpful with gluten free. Server said they have a separate gluten free prep area and color coded cutting boards for gluten free prep. They even had a delicious gluten free brownie sundae for dessert. I highly recommend this place.
I have generally felt that Hard Rock does a great job keeping me safe. This Hard Rock made me nervous. The waitress was a great help but pointed out that a lot of the items on the GF menu are not free of cross contamination. They did not have a dedicated fryer. She also tried to tell me one of the steaks was not GF. Make sure you ask a lot of questions.
The staff was very knowledgeable. We eat at Hard Rock Cafes in different cities. They seem to be good regarding gluten free at the locations we have tried, and this was no exception. They have a dedicated fryer and a separate gluten free menu. We had nachos, milkshakes and fries. You can get burgers, sandwiches, salads, appetizers, etc. (a good selection of things, actually!)
Awesome experience. Wait staff very knowledgeable. Dedicated fryer for French fries. I had the BBQ legendary burger. Would highly recommend.
A great gluten free menu with a lot of choices 👍
10 am - 11 pm
10 am - 11 pm
10 am - 11 pm
10 am - 11 pm
10 am - 11 pm
10 am - 12 am
10 am - 11 pm