Haven

2 recent ratings
$ • Cafe
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Baked Goods, Bread/Buns, Dessert
8 Franklin Street
Lenox, MA 01240

Most Recent Reviews


Celiac

Overall Rating

Review


The food is good but even though they have GF bread it’s grilled on the same grill as the regular bread. I had a salad and I was still hungry afterwards. But their “wheat-free” desserts are not gluten free. Not safe for celiacs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 months ago read full review

Overall Rating

Review


GF choices available.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Haven has many options that are gluten-free, and their food is wonderful. And they are very aware of gluten allergies. However they have a very clear sign at their register when one orders (see picture) that says that they cannot guarantee against cross contamination. It is not safe for Celiacs.

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Baked Goods
  • Bread/Buns
  • Dessert

Categories

  • Breakfast
  • Cafe
  • Lunch

Photos


No, Haven is not safe for Celiacs!
Add a photo View all photos

More Reviews


Overall Rating

Review


One star only because it’s not actually gluten free. The people are lovely and the food is delicious and they do have gluten free bread but they do not have a dedicated gluten free place to cook and there is definitely a risk of cross contamination. They were thoughtful enough to mention this themselves.

Celiac friendly?

No

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Super friendly, excellent food and gluten free bread as well as other naturally gluten free menu items. Amazing brunch menu

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Awesome GF carrot cake cupcake , friendly staff.

Updated 7 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Very knowledgable and helpful staff when I explained that my 9 year old has Celiac.

Proactively, told us that they would cook our burger on foil. They don't have a dedicated fryer, but were upfront about it.

Food was very good. We will go back again!

Celiac friendly?

Yes

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I have celiac disease, and have eaten brunch here twice with no issue. Gluten free bread is available, and price point is pretty good, if a little high for certain items. Service is sometimes slow but they're knowledgable about the gluten free side of things! The food is mighty tasty :)

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


They made sure my food was in a seperate pan and there was no chance for cross contamination. I'd go back here again 😊

Updated 7 years ago read full review

Overall Rating

Review


They do not have a designated food prep or cooking area. When I asked if the gf French toast would be cooked on a cleaned surface they said we "we typically do clean it". We went with the order and my daughter felt sick before leaving. Not to mention it was$54!!

Celiac friendly?

No

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Awesome food! Recommend highly and will be back!

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


They are no longer safe. The girl at the counter told me that if you have celiac or an allergy that they have so much cross contamination that not even the coffee is safe. She expressly let me know it was her opinion and desire that I should nt eat there for my own safety.

Updated 10 years ago read full review

Overall Rating

Review


Ample portions reflected by the price. They are a coffee/tea house with an array of desserts many wheat-free options. They offer GF sandwich bread. I tried a polenta dish that was amazing! Their menu adjusts to what's in season. This place is worth a visit even if just for a cup of coffee.

Updated 11 years ago read full review

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