Went to Hello Sailor with my 10 year iold daughter who has Celiac. I asked the hostess if she had a gluten free menu. She said no, but she would make us one. She asked if cross contamination was allowed and I said no. A few minutes later she brought my daughter a menu with what she could not eat crossed out and what she could eat underlined. There was so much for her to choose from. She ended up ordering the mussels and ice cream for dessert..delicious!The staff were all knowledgeable, helpful and friendly. We will definitely be back!!
During her introduction, the waitress asked the table if there were any allergy concerns at the table. Upon hearing I could not have gluten, she asked if cross contamination was an issue. She then returned with a menu the chef had taken a ballpoint pen to crossing out items that weren’t safe, marking items that could be modified, and highlighting safe as-is dishes. They went above and beyond to help me feel comfortable with my meal. Fantastic service, and the food was great too.
When I told the wait staff I have Celiac they had the chef mark up the menu (which changes daily) on what was safe for me to eat. They were also cognisant of cross contamination. I asked about the fries since the chef marked them as safe, and they have a dedicated fryer. I ended up getting the mussels and arugula salad. Both were delicious! Oysters are great too.
Their menu changes somewhat daily but I was told that they always have gluten-free options on their menu. I had the crispy duck and it was wonderful. Prior to ordering,I told the waiter that I was gluten-free, he spent some time asking me if this was for a medical issue or a preference or choice. Once that was clarified, that I had a medical issue, he crafted a menu, full of options for me and assured me that the kitchen knew about avoiding cross contamination and that he would alert them every step of the way to make sure. We had a lovely meal with a superb waitstaff.