Hero Certified Burgers

50% of 4 votes say it's celiac friendly
2019 Rue Bishop
Montréal, QC H3G 2E8, Canada

Top Reviews


Overall Rating

Review


I ate here in August 2019 and got extremely glutened/sick 25 mins after eating. I’m not sure if they gave me a regular bun instead of a GF bun by mistake or what the deal was, but now i will never go back. Sucks cause it all tasted really good

Celiac friendly?

No

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Love this place. They put gloves while doing your burger how knowledgeable !!

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I ate here with my husband last summer. The staff did change gloves for me so if you are concerned, ask. We were there early in the day and I didn’t experience any symptoms with the chicken burger and fries.

Celiac friendly?

Yes

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Bread/Buns
  • Burgers
  • Gluten Free Menu

Categories

  • Delivery
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant
  • Takeout

Photos


Très très bon! Ça fait du bien un bon hamburgers avec du pain!
The egg bacon burger with GF bun.  This is the large one with 2 patties. :)
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More Reviews


Celiac

Overall Rating

Review


Got a small reaction, I wouldn’t call this the safest celiac place to eat there’s lot of room for cross contamination, they make the burgers with the same gloves and area as the rest of the burgers. If you’re not overly sensitive I would recommend, but I wouldn’t go back given my high sensitivity to gluten.

Celiac friendly?

No

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Sceptique au début, mais tout était parfait. Bon burger et des frites ! Pas de contamination et ils ont un bon menu sans gluten. Je vais y retourner!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Nous avons adorés! Le serveur apporte le plat avec des gants et on voit que le tout est pris au sérieux. Aucune réaction et je réagis fortement à la contamination.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Went here for my 10 yr old w/ Celiac. Tested the fries on our Nima just to show her they were safe and they were! They were also good about separating her fries from the other food!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Gluten free bun, dedicated fryer, fries can be made GF. They say they cannot completely avoid cross contamination. Delicious burger, and knowledgeable staff.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Dedicated fryer and GF buns. It was very good

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


very helpful in explaining GF options. it's not advertised but the fries are gf and the fryer is dedicated.

Updated 2 years ago read full review

Celiac

Overall Rating

Review


It was so great to find a well priced, low maintenance place to grab a tasty burger with my kids! I’m the one that is celiac and had no reaction. My kids loved it too! Win-win we will be back.

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Best GF burger I have ever had, hands down. Best GF bun I have ever had, hands down. Very knowledgeable, friendly, helpful. Very fast service and extremely high quality.

Updated 3 years ago read full review

Celiac

Overall Rating

Review


This burger was so good that I thought I had been given a normal burger but I hadn’t. Best bun I’ve tasted. I hadn’t realised that it was more of a takeaway place than a restaurant but this didn’t affect the amazing tasty burger and chips

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Good gluten free menu with dedicated frier.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


All of it was great!! Burger, fries, service!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Delicious gf bun Dedicated fryer Gf menu

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


so good..no cross contamination. .excellent..friendly wait ataff

Updated 3 years ago read full review

Celiac

Overall Rating

Review


They have GF options posted beside the cash. They use O'Doughs buns - very tasty! My burger also came out in a different wrapper from the the rest.

The only downside is, while the fries are done in their own fryer, things sometimes falls in leading to contamination. They were upfront about it, which I appreciated.

Celiac friendly?

Yes

Updated 4 years ago read full review

Not celiac

Overall Rating

Review


Great burger asked if they had a gluten free bun and guy at the counter said yes and started to tell us about everything else on the menu that was gluten free very knowledgeable

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I had the egg bacon burger with a GF bun and it was excellent. Really fresh taste and the bun was one of the best I have ever had.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Gluten free buns and a whole gluten free menu detailing which burgers and toppings are safe. Good food too!

Updated 4 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


At one point we were unsure of gluten contamination source, told them, management called us back to confirm what happened and reviewed video to ensure that all procedures were followed correctly.

Other than that, we eat there every so often without issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


Best gluten free bun I’ve tried so far. Burger was great but no separate drier for fries so could only have the salad.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


This place used to be great, even offering a gf poutine that was excellent! However, the last couple of times I was there I had less than stellar experiences. The first time they mixed up my GF order with another customers order and served it to me. It was only caught bc the toppings on the burger were wrong and I brought it back (after taking a bite!) and questioned it. Thank heavens the other order was also a GF order or I'd have been sick for sure!!! The next time I was there the GF menu had dropped the poutine and the staff just did not seem very knowledgeable when I spoke to them about their menu or their processes to avoid cross contamination. In fact they didn't even seem to remember that poutine used to be on the GF menu, (which I found odd). I did decide to take the chance and ordered the GF burger, it was tasty as usual and I did not end up sick, but I will probably not go back as the GF poutine was the main draw for me and I just didn't feel comfortable with the cooks apparent lack of GFknowledge that day.

Celiac

Overall Rating

Review


Both Maple locations confirmed that they serve gluten free bread and patty but all cooked on the same grill. No separate toaster or grill for gluten free. Staff is not educated in celiac. One of the locations actually said their fries are gluten free. I was very sick after I ate there.

Celiac friendly?

No

More Info