I have been to HIckory Park many, many times over several years. I have celiac disease and would consider myself very sensitive to even small amounts of cross contamination. As such, I'm very particular when I eat out. As I write this review there are two "not celiac friendly" reviews for this restaurant. One is because.... the fish and chips are not gluten free. OK, well they do have a gigantic gluten free menu, but, I guess, no, the fish and chips are not gluten free at this BBQ restaurant. The other "not celiac friendly" says they were sick within minutes of eating. I'm not disputing that, but I will tell you that this has not been my personal experience. I've never been sick at HIckory Park one time. They do an awesome job of gluten free and take celiac disease seriously. This is our go-to place when visiting our kids at college. Thank you HIckory Park for being awesome!
Not celiac friendly. Was sick within minutes of eating.
Gluten free bun and menu .. manager will talk to you beforehand.
I got a sandwich with homemade sausage and sauerkraut on an udi bun with 3 bean salad. They have a special GF menu with lots of options, and before I could manage to tell the server I have celiac, she let me know about all the precautions they take for GF orders (separate space, new gloves, clean scoop and new tub of ice cream, etc.). So, they are on top of GF. Sandwich was decent, but 5 stars for being celiac safe with lots of options.
I was approached by a manager after ordering my meal to make sure I was okay with everything I was to be served. I can't believe how patient they are with people that have a serious disease! Yay for good barbeque on a gluten free diet!
I eat at Hickory Park quite often with family & friends. I have had chicken, ribs, beef, sausage, Saucy Southerner on an Udi's bun, and BBQ beans. Both sauces are gluten free now too. A manager assures me that my food will be safe from gluten by coming to my table after I order to review everything. I also have ordered chocolate mint ice cream (Blue Bunny brand). I have Celiac Disease and have never gotten sick after eating at Hickory Park. I would definitely recommend eating BBQ at Hickory Park.
Amazing options. Staff are very knowledgeable!
This was my favorite place before my diagnosis and I was thrilled they have a gluten free menu. The manager came out and talked to us and I was feeling really good about eating here safely. However, our food came with dinner rolls (NOT GF) and the ice cream with a wafer cookie. They were super apologetic and offered to fix it. I have never experienced symptoms of Celiac ever though so I decided to risk it. Shouldn't have. First reaction...not a bad one, but I'll be more cautious in the future. Their excuse was "we have a lot of gluten free people in tonight." I will still try here again though.
Excellent selection of options to choose from. Both wait staff, managers and chefs are very knowledgeable about celiacs. Every time I've gone their the chef has come out to review the order to make sure I feel comfortable with the selection and options. Never had any issues.
Absolutely fantastic gluten free service. Very knowledgeable staff and the manager will come out to speak with you once you put in a gluten free order.
Very knowledgeable staff. After I ordered a manager came over to confirm sauces were gluten free and everything I ordered was safe. She asked if I was going to do desert and if I was a Celiac. She said that I should not order a shake as they did Malts as well and could be cross contamination. Very good meal.
The reviews are right - this place knows how to be celiac-friendly. The manager came and spoke to us and assured us of their safety practices. They have an extensive Gf menu, so you don't feel left out. Dedicated fryers, grills, gloves, etc.
I have Celiac, and this is my go-to restaurant in Ames. I especially love the gluten-free fries! Their gluten free menu is extensive, and a manager always visits my table, without me asking, to discuss gluten-free options and their procedures to avoid cross-contamination.
Excellent, excellent experience. Large gluten free menu. The sever immediately understood celiacs disease and explained what the kitchen does. I received an unsolicited visit by the manager. Fries are cooked in a dedicated fryer and they are equipped to serve ice cream. Try the sauce southerner on an udi's bun. Kudos to Hickory Park for doing gluten free so well!! Update: I've been here many times since my original review. Great experiences each and every time.
We went to Hickory Park because of the reviews on here. They were not wrong. Great food and service, knowledgeable staff. All I can do is echo what others have said. Their gluten free menu is the most extensive I've seen at any restaurant I've been to in the 2 1/2 years since my Celiac diagnosis. My husband and mom, neither of whom is gluten free, were also impressed with the good and service. We all highly recommend it and will definitely eat there any time we are in Ames!
one of my best places to eat. Good menu choices, have the UID gluten free bun, and staff is well knowledgeable and usually a manager stops by to inform you that the spicy sauce isn't GF
The servers were knowledgeable about gluten free options, they came to the table to educate us on the options for gluten free sauces. A separate menu was provided for gluten free options. The food was exceptional and the service was even better. My mom is celiac and it was wonderful taking her out to eat where she had plenty of options to order from, off her own menu. We will be back again, next time we are in Ames.
My server was so knowledgeable and the manager came out as well. I literally can't say enough good things about this place. They know their stuff and are so friendly about it! They have gf buns too! Such a great experience. Would recommend to anyone and will definitely be back!
Warning -- fish n chips are cooked in same oil as regular stuff.. So i you are a sensitive celiac.. Don't eat here ! .. Bummer
I was able to eat a cheeseburger and fries! Their menu features many burgers and other sandwiches that are available without a bun or with an Udi bun for an additional $1.50. The prices are so reasonable that I didn't feel like I should skip the bun. The bun comes out in a sealed, heated package. However, I could have easily wrapped my burger in the lettuce that it came with if I had chosen to forego the bun. The best part was having the manager come to our table to assure me that my food would be handled by a separate person so as not to contaminate. I will definitely be going back to HP!
Passing through ames on my way to Minnesota, uncertain of where to eat. This place was amazing. not only did I get a gluten free burger (with a gluten free bun) but I also was visited by their charming manager who confirmed that the meal would be prepared properly. I will stop there everytime I go through ames.
We were traveling through Ames and the reviews were excellent, so we gave it a shot. The service and the food was AMAZING. Great choices and food was served on a separate tray to maintain protection for me. i am very sensitive, and I was able to enjoy the great food without issue. highly recommend this restaurant to others out there.
Dedicated frier for fries so no CC. The menu is great and they now have a GF menu.
large menu and excellent service! very accommodating to needs!
These folks know gf. I eat here regularly without any issues. I love that a manager comes to your table to check on you if they see an gf notation on the ticket. Tons of choices.
great gluten free menu provided on request. a manager came to the table when they heard someone at it had gluten allergy. Made sure we know the regular bbq sauce was gluten free and the spicy was not. Also let us know the meal shouldn't come with bread but if it did, it was not gluten free. Also explained ice cream was gluten free if do not get a wafer and they use clean tools to cook to avoid cross contamination.
Staff makes it a priority to make sure you don't get anything you can't have!
great gf menu and manager makes sure all is good! great place....a must go in ames!
The only place I can safely eat French Fries
Staff is knowledgeable and super helpful. No need to request the special gluten-free menu if you know what is generally safe - just tell the server you need gluten-free and they will help you make good choices. Love how they always send a manager to the table to review your order.
Full GF menu and ice cream sundae menu. very knowledgeable staff. Love to eat here. Manager visits every table where GF order was placed to answer questions and assure diners that their order is being prepared safely. Catering available for small and large events. Smoked meats, ice cream, barbecue, burgers, catering
The staff and managers were truly excellent when i told them i had celiac, they came out and explained that the hot sauce contained gluten while the mild did not. made sure my sundae was made correctly with no wafer and everything. This place is by far the best place i have been to yet with regards to caring for customers
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