Review of High Pie

100 W Colorado Ave, Telluride, CO 81320

Overall Rating

Review


Absolutely do not eat here if you have celiac disease. The extremely rude manager at the bar took my order for a gluten-free pizza I stressed to her that I have celiac disease, she never entered it as gluten-free. It was taking an incredibly long time to make my pizza so I went back to the oven so I could see the pizzas coming out, when my pizza came out it definitely did not look gluten-free I asked the person who was cutting it if that was gluten-free he said no. I then asked for the manager and he verified that was not a gluten-free pizza that was not rung up as gluten-free. No one apologized but they did proceed to make a new pizza gluten-free. When it went into the oven it was on its own baking tray, halfway through the cooking process however another employee opened the oven removed the tray and put my pizza in the oven amongst all the other gluten pizzas. I again asked the manager what happened to my pizza it’s no longer on the tray it’s cross contaminated with everything else and I could not eat this pizza. I said at this point I have guests coming to my house I need to leave I cannot wait for a third pizza to be made I need a refund. He was extremely nonchalant and borderline rude said I need to take it up with the lady at the bar who i placed the order with. I explain to her what happened and her extremely rude and disrespectful manner she said she would credit me for the pizza. I cannot tell you how horrible of an experience this was

Updated 4 years ago

Celiac