209 Ella Grasso Turnpike, Windsor Locks, CT 06096 Directions

Top Reviews


Celiac
4 months ago

The girl was new who made my food but she didn’t change her gloves. They had a long list of what’s gluten free but I felt kinda gross afterwards.

Celiac
4 months ago
Celiac friendly

Staff was very knowledgeable, they had a gluten-free menu worksheet right at the assembly station that the server pulled down and kept beside him while he assembled the taco bowl we ordered so he could reference it item-by-item. Staff cleaned thoroughly and changed gloves before assembling.

Gluten Free Features

  • Gluten Free Menu

Categories

  • Fast Food
  • Lunch
  • Mexican
  • Takeout

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Reviews of this Chain

Celiac
1 month ago
Celiac friendly

Lots of gluten free options! Just make sure you have them change their gloves before making your bowl :)

Celiac
1 month ago
Celiac friendly

Amazing Amazing Amazing!!! They were very nice and careful with my daughters food. They had the allergy list posted right on the glass. He was super careful l, needed reminded to reglove, but did so and was happy for the reminder. He was so good.

Celiac
5 months ago

When we told them my daughter had a gluten allergy they did NOT change their gloves. But overall the food was ok.

Celiac
1 year ago

It was easy enough to Google the allergy guide, but the employees had no idea what gluten free even meant.

Celiac
1 year ago
Celiac friendly

I eat here almost once a week. It is one of the few places I can eat without getting sick.

Celiac
1 year ago
Not celiac friendly

Staff had no idea what was gluten free and chuckled at me when I asked. Not helpful at all!

Celiac
1 year ago
Celiac friendly

The food is good and their menus have the little gf symbol by all the safe stuff so you don’t have to ask about ingredient which is nice. Utensils are used across orders so contamination does occur.

Not celiac
1 year ago
Not celiac friendly

They're not really prepared for this. My wife had to give them very strict instructions. At the end, they put my (gluten-filled) cookies on her tray.

Celiac
2 years ago

They have a gluten free menu right at the beginning of the ordering area which is great. The workers seemed clueless. I asked the girl to change gloves, which she did as she rolled her eyes. Then she passed our bowl off to the next person without me realizing it and the second person had NOT changed her gloves. I explained the problem and the first girl grabbed stuff and remade our order without any words- obviously irritated. It is a shame that a place that offers so many choices does not have better understanding of the gluten free necessity for some people.

2 years ago

They have gluten free, but for some reason I always feel like I got ahold of gluten afterwards. :(

2 years ago

hot head is completely gluten free! that is if you don't get tortillas, and they are delicious! (:

2 years ago

Have a list of gluten products. Not knowledgeable at all.

2 years ago

Staff was rude when I told them about my allergy and didn't accommodate very well.

2 years ago

Similar to Chipotle, but with more choices. When told we were gluten free, they got a separate tray and clean gloves to make our food. Their sauces and queso are delicious as well!! :)

Not celiac
3 years ago
Celiac friendly

like Chipotle but not so good. more choices of sauce, but there isn't any sign the food is of any particular quality. a little stingier on the guacomole. still, we liked this better than the Eat and Go across the street that didn't have enough choices for us.

3 years ago
Celiac friendly

Has gf options and menu

3 years ago
Celiac friendly

Has gf menu. Some employees are aware of minimizing crisis contamination so are not but at less you can see what they are making and stop them before they contaminate the food

Celiac
3 years ago

Steak bowl is GF and really good.

Celiac
3 years ago
Celiac friendly

Amazing tacos!!!!And GREAT chips!

Celiac
3 years ago

I miss Hot Heads 😢 Please come to Colorado!!! Lol They're very transparent with what's gluten free and what's not. Ask them to change gloves. Never showed a reaction but cross contamination is possible.

Not celiac
3 years ago

All of their ingredients are just straight, unseasoned, and bland, sadly. Nice heat levels, though.

Celiac
3 years ago

Love this place. GF items are clearly marked with allergen list. Have never gotten sick.

Not celiac
3 years ago
Not celiac friendly

Hit or miss. They will change gloves if you request. You can get a bowl or tacos. Pork or veggie. Chance of cross contamination is high.

3 years ago
Celiac friendly

The staff made sure I had the list of gluten free food. They were very careful in preparing my meal. It was very good!

Not celiac
3 years ago

The staff doesn't know GF too well. The seasoning on the chicken isn't GF. However, there are a lot of options. The chips are GF

Celiac
3 years ago

I thought it was very tasty food, and was very pleased with how helpful the staff was. They double checked the chips and taco shells and many other things on the list for me.

3 years ago

Great barbacoa burrito bowl!

Celiac
3 years ago

They know which ingredients has gluten and which do not, but have no clue why I asked them to change gloves. Since it was the lunch rush, I dropped the issue and just ate my contaminated food.

Celiac
4 years ago
Celiac friendly

The employees changed their gloves and avoided cross contamination well. The food itself was good, similar to chipotle.

4 years ago
Not celiac friendly

All Hot Heads states they have a gf menu, but I have always had problems after eating here. Sorry, Hot Heads!

4 years ago
Celiac friendly

My wife has celiac and microscopic colitis. She is not super sensitive to cross contamination. We have enjoyed eating here many times without a single issue.

4 years ago

This is my go to place to get gluten as well as an allergy free meal. All allergens are listed on the website. There is also a reward card to earn free food. Staff has always been friendly and helpful.

Celiac
4 years ago
Celiac friendly

The staff was very helpful, and appeared to be knowledgeable. Very happy with my visit and I will definitely be back!!

4 years ago
Celiac friendly

They have great small bowls that are delicious without dairy or gluten.

5 years ago
Not celiac friendly

Talked with a manager who was very friendly however he was not knowledgeable about gluten free and was not very convincing about cross contamination. The more questions I asked the more he admitted that there is a chance for spatulas and spoons to touch wheat tortillas and then going back into the dish. Very disappointing but expected from a chain like that. Would not recommend celiacs to dine there!

5 years ago

Good bowls. Not my first choice for this type of food (Chipotle's GF menu wins on flavor and freshness), but location is convenient and I've never had a reaction.

Not celiac
5 years ago
Celiac friendly

We eat at Hot Head often with my daughter who's a Celiac. She has never had any issues after eating and the staff is always very accommodating. I always order her meal first and have them change gloves. Staff seems knowledgeable about gluten.

5 years ago

Tried it tonight. Was not very good in my opinion just taste wise. Would much rather go to chipotle or qdoba.

Not celiac
6 years ago

It's great but all of the meat is gluten free EXCEPT for the chicken. Big bummer there!! :(

Not celiac
6 years ago

Their website will tell you what is gluten free.

6 years ago

Good selection and staff helpful!

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