Very knowledgeable and they do clean the grill for you if you ask. Slight risk of cross contamination at the food bar but still very great place to eat
The cook staff take reasonable precautions by cleaning the grill, but with the way the ingredient/sauce bars are set up (with people slopping everything around), getting glutened is pretty much a guarantee.
Fresh, delicious, and knowledgeable about dietary needs including celiac. They have signs on the gf buffet items and a system for signaling the cooks, who then clean an area of the grill right in front of you and section your food off from everything else.
If you have celiac this place is a cross contamination nightmare. All of the ingredients are laid out buffet style, you grab a bowl and put in what you would like. All of the ingredients end up everywhere and who knows if people are leaving the tongs in their respective containers. Same with the sauces section. I think it’s labeled with what is gluten free but who is to say someone didn’t accidentally drip something? Then you continue down the line where your food is cooked in front of you on a huge circular thing. Your area is cleaned (I think with soap but I’m not entirely sure) and then cooked right next to the rest of the food... I went here as a new celiac so my reaction was mild but I’m sure if I went back now being gluten free for almost two years, i would be out for weeks. If you have celiac stay away.
The staff here was amazing attention to every detail making sure my food wasn’t contaminated. Stay away from the pasta section of the Buffett and you have a great new safe place to eat ! They were the most professional and outgoing making me feel like it was my life that really counts !
The staff was somewhat familiar but the menu contradicts the sign hanging by the sauces. Their explanation is the menu reflects the FDA standard so is actually correct in their eyes. So many of there sauces DO contain gluten even though they say they are GF!
Staff is knowledgeable about food safety and allergies. Waitresses ask about allergies before serving and have available lists that show products that are gluten free. When taking food up to the grill, the employees on the grill are notified that you have an allergy and confirm it. They then clean a space on the grill for your food specifically and use new clean utensils.
Staff are knowledgeable, make sure you clearly communicate if it’s an allergy and not a preference. The cooks will take the extra time to clean the cook spot thoroughly and the completely block it off from food cooking adjacent to yours. All the sauces are clearly labeled so you control what sauce goes on your food. Staff have all been very kind and professional. Never been glutened here.
They tried hard but it takes a while. If you're going to get more than one bowl of food (which is sort of the point), expect to take a good amount longer than the others in your party because the chef cleans the grill laboriously every time you go through.
This place is amazing at making sure everything is clean, grill is shinny new, and the things that have gluten are far separated in the buffet line. They asked me every time if the grill looked clean enough for me. Huge plus is all the sauces are gluten free. They give you separate plates to identify the allergy.
I have never gotten sick here. Tell then you have an allergy and they give you yellow bowls. This is a must because it alerts the grill cooks right away. They scrape the grill very thoroughly and block off a section to prevent cross contamination. All sauces except one, I believe are GF. They have GF marked on the sauce labels.
Waitress wasn’t as friendly, but the cooks were great. They took a lot of precautions when making my food. However, we could not finish our meals because the restaurant was absolutely filthy. We really wanted to leave but she brought us salads so we felt that would be dining and dashing. The food line was unkept and tables were disgusting, along with dishes.
I get glutened everytime I am here. The restaurant is buffet style and full of cross contamination. I have soy allergies too and just can't find something to eat here that's safe. However, my non celiac family members love this restaurant and go all the time without me!
They’re great. The staff thoroughly cleans the grill if you mention you have an allergy, and the menu clearly lists what is and is not gluten free. Unlike other Mongolian grills, they also keep the pad Thai noodles separate from the gluten noodles minimizing the risk of cross contamination. Sauces are all yummy, too.
The wait staff takes your order of ingredients you wish to have and takes them from the supply in the back to avoid cross contamination from the buffet. Then they are cooked on a separate grill in the back with designated utensils. They are ahead of the curve and recognize celiac emphasis month. Amazing!
They don’t have a GF menu just an allergen list. Contrary to others reviews several sauces and many other menu items are not GF. Terrible cross contamination at the sauce bar. People drip soy sauce and other gluten laden sauces in nearby containers when serving. I was careful but some are not. I feel terrible today. The food was good (give me the credit, I made it) but for )$10 you can get a lot more for your money elsewhere. $2.79 for a glass of water. I won’t be back!
They take great care to clean the grill. They rearranged the noodles to help prevent cross contamination when we pointed it out. They go above and beyond to keep my girls safe. They will bring anything from the kitchen if it is contaminated. They are knowledgeable about the sauces.
This place was really good. They’ve made most of their sauces gluten free. They cleaned the grill well for me and made a fortress around my food. They appeared very knowledgeable and brought me gluten free soy sauce without my asking for it. Great find while on a road trip.
Awesome place. They give you a bowl in a specific color. You fill it with all of your favorite veggies and meats. Then Add sauce. All signature sauces are GF. Then they cook it right in front of you. Before cooking, they thoroughly clean the grill and then they section it off with your food only. They use clean utensils that is used only with your food.
We love this place! We have never had any problems. Be sure to request the gf soy sauce. Once you alert the staff, they will accommodate any allergy...friendly, great food! Perfect for my growing boy, all you can eat. The Pad Thai noodles (only) and all of the sauces are gf.
They provide a different colored bowl for your allergy, that way when the cooks see the bowl in line they clean the grill off which includes sanding it down, rinsing twice, scraping, and rinsing again. Once that’s done they take a pair of the giant spatulas and section off your area so no splatter or other food gets in yours, AND the other cooks at the grill know to exercise caution near it. They also never let the spatulas they use to cook your food with tough the grill, they rest them on a clean plate. No cross contamination here! Appleton is super careful compared to the other HuHots I’ve been to, (st.paul in particular) they even put the rice noodles away from the wheat containing noodles so that you can have those contamination free of the other noodles!
Amazing service, when I walked in I asked a few questions and they were able to adequately answer them all and more. They have an allergen chart upon request which covers most bases but if you have any further questions they we're very informative and helpful.
I went to HuHot with my Mom on lunch break. We both have allergies, so I was very skeptical of their safety practices. They were wonderful! As we went through the line, some of the sauces seemed to have things fallen in them (like drops of other sauces) and we could request fresh sauces from the back, we got gf soy sauce brought to our table. Then, The moment we stated that we had allergies, cooks marked off part of the grill and started cleaning. After extensively cleaning they brought out new and clean spatulas. Our food was cooked in the marked area and safely guarded from other foods. In addition, they have a very extensive allergen menu online for looking specifically. In addition to all of the precautions taken, the food turned out so fresh and amazing! We will be going back!
This has been the best experience eating out - ever! Every person in the restaurant was mindful, respectful and polite about my needs. Never once did I feel I was a bother! There was a trainee cooking - and I heard 3 times (just while I was standing there ) not to touch or mix any food or utensils with my food - and no one rolled their eyes at me ! Thank you HuHot for a wonderful experience.
(Read entire review) “The manager Abby is AMAZING. She walked me through the steps of how the place works (1st time) and they cleaned the grill (they have a procedure everyone is educated on) and got my ingredients from the back. A chain gem and staple!!!!!!!!!” 2 months later....I only ate huhot in the past 36 hours and I had to leave work because I feel so sick-exhausted, fat in stool, not hungry at all. Just really disappointed...used to go here 2-3 times a week, now I’ll never come back :(
Tell your server that you have celiac and they will give you paper/pen to write what ingredients you want for your meal, they’ll prep it in back, and grill it on a special spot on the grill. They also have an allergen menu although they forgot to include their salad dressings on it so I went with squeeze of lemon.
Hardly anyone on a staff was knowledgeable about which sauces were gf. Asked for gf soy sauce and it took two tries to get it. Gluten free noodles were right next to the wheat noodles so I avoided them. In spite of telling them I'm gf and trying to be cautious in my choices, I got glutened. I had a much better and safer experience in the Spanish Fork location.
Lots of options and all their sauces are gluten free. I don’t eat noodles anyway so I don’t care about the gf options. They scrub down a section of the grill for you and use separate utensils. The only downside is having to wait longer for your food but it’s worth it!!
You choose your meat, toppings and sauces. All sauces are labeled if they are peanut, soy or wheat sensitive. They have special bowls signifying your sensitivity. The chefs clean the grill and separate your food from any other guest with barriers. They cook your food using separate spatulas. There are a ton of options for any sensitivity!!
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 10 pm
11 am - 10 pm
11 am - 9 pm
HuHot does not have a gluten free menu but does have an allergen list and a list of gluten free sauces. Ask them to clean a spot on the grill and use different utensils, if necessary.