HuHot

2 recent ratings
$$ • Quick Service Restaurant
Reported to have a gluten-free menu
50% of 2 votes say it's celiac friendly
7790 Academy Blvd N
Colorado Springs, CO 80920

Top Reviews


Celiac

Overall Rating

Review


There are no cross contamination measures taken in the food line whatsoever. We went in for my birthday dinner tonight and honestly I was disgusted by the actual customers more than anything. Keeping mind that there was a person stocking the buffet at the time, witnessing everything and doing absolutely nothing about it, one lady had regular noodles on her plate, took some cabbage and put it on top of the noodles, her kid threw a fit so she took it off of her plate and put it back in the buffet container. Then there was a grown man using his HANDS to get noodles off of the buffet and touching everything else. Not that I would have gone back through, but the waitress never even asked how everything was going or if I would like another allergy bowl. I will say that the guy grilling did a very thorough job cleaning the grill once it was my food was able to be cooked. They can’t do anything about the disgusting buffet habits of other people that do not even think about what they are doing, the service still sucked. And given that an employee was standing there filling things up and did NOTHING about the contamination….. If you are celiac DO NOT RISK IT!!! People do not care enough about what they are doing.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 5 months ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 1 year ago read full review

Not celiac

Overall Rating

Review


Very knowledgeable and they do clean the grill for you if you ask. Slight risk of cross contamination at the food bar but still very great place to eat

Celiac friendly?

Yes

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu

Categories

  • Asian
  • Dairy-Free Friendly
  • Lunch
  • Quick Service Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


HuHot does not have a gluten free menu but does have an allergen list and a list of gluten free sauces. Ask them to clean a spot on the grill and use different utensils, if necessary.

Photos


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More Reviews


Overall Rating

Review


The cook staff take reasonable precautions by cleaning the grill, but with the way the ingredient/sauce bars are set up (with people slopping everything around), getting glutened is pretty much a guarantee.

Celiac friendly?

No

Updated 4 years ago read full review

Reviews of this Chain

Not celiac

Overall Rating

Review


Staff very aware of safety measures to take with celiac and other allergies. A special "allergy bowl" is given to pick ingredients. The grill staff clean the grill with steel wool and use dedicated utensils to prevent cross contact. The main concern would be possible cross contact in the buffet of ingredients and sauces.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
Not celiac

Overall Rating

Review


Don’t go to this location. I’ve been to other HuHot locations and they’ve been great. This one does not take allergy concerns seriously. I asked for a gluten free-specific bowl. It was the same as all the others. Also, small nitpick — they don’t allow rice on the grill, which means the only option is pad thai noodles.

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


5-7 years ago, my husband and I used to eat here all the time, and back then I would've recommended HuHot highly - it was my go-to GF restaurant. The staff was knowledgeable (and very friendly) and took great pains to avoid cross-contamination, GF items were clearly marked, and the quality of the food was good.

Due to Covid, we stopped eating out for a long while, and recently went back to HuHot for the first time in a couple years. When going through the line, I noticed that the icons on the sauces had changed - rather than being marked "GF," they just said "G." Since I have celiac disease and really cannot have gluten, I asked the staff (two of them standing together) if "G" indicated the item was gluten-free, or if it indicated that the item contained gluten. Their response: "Uhhhhh......I think it means gluten-free?" Not at all reassured, I moved on, and my husband, who was behind me, heard one of them say to the other, "Or, wait, maybe it DOES mean that it has gluten? Who knows." SERIOUSLY?!? He warned me about what he'd overheard, so to be safe I just didn't get any of the sauces at all, leaving me with a plate of plain veggies.

To top it off, a few bites into my already underwhelming meal, I found that several udon noodles had wound up in my food, even though they had prepared it following their allergy protocol (isolating it from the other food on the cooking block with spatulas, and using a different set of cooking utensils), so I was unable to even eat my meal. By that point, I had zero confidence left about any of their food, so I didn't bother going back to try again with a new plate.

All in all, this restaurant has changed from one I would recommend highly to one that I would avoid at all costs, and would warn all other people with celiac to do the same.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Very impressed. I figured out the menu of options and the cook spent 5 minutes prepping a spot on the grill that he cleaned 3 times to make sure there was no cross.. he used clean utensils and a clean plate to keep them from touching anything. It was a huge relief and was really appreciated.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch

Overall Rating

Review


They took good care to scrub the grill, but with the same brush they use to clean the surfaces. They have gluten free sauces, but I could visibly see where other sauces contaminated them. So I essentially just ate plain veggies and noodles because I was too afraid to use one of the sauces due to the cross contamination.

Would not recommend this place if you have celiac

Safety


Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dairy-free

More Info

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