Great for drinks & fun with my husband. But caution for this with celiac—had a major reaction after eating here this weekend. The waitstaff is super friendly & tries so hard, but they’re not prepared for celiac disease. Heads up.
They have gluten free options, but I wouldn't say it is safe for celiacs
They don't understand allergies whatsoever. Perfect place to go if you want a reaction.
This was our second visit to the Hurricane Grill in Tavares. Awesome service and food. Wait staff were knowledgeable concerning gluten allergies. Had the Maui sandwich first visit and grilled shrimp the second. They have added GF yellow rice to their sides! I liked the Coco Loco sauce so much that we purchased extra to take home to cook with.
Hurricane Grill in clermont has a gluten "sensitive" menu but it appears they have no knowledge or training in preparing celiac or allergy friendly food. I spoke with the manager and was very uncomfortable with her answers so I chose to eat nothing.
staff has no clue. even when ordered none seasoned grilled shrimp and plain broccoli came out seasoned and seasoned rice and seasoned broccoli. they had to start over. After a long wait they finally got it right.
Unfortunately, I am in hour 6 of misery after consuming gluten from my dinner (1 bite). I ordered from the gluten free menu, made clear that the order needed to be gluten free, saw on the kitchen ticket it was marked, in red, gluten free and was given a flour tortilla. Please do not have a gluten free menu if you are not going to train your entire staff as to what that means. Cross contamination is one thing but this was not cross contamination. Some of us do not have a choice about consuming gluten-we cannot.
— Not at all
— Separate gluten-free menu
We sat down at the restaurant and asked about gluten free options or a gluten free restaurant and they had no idea what I was talking about. We then left.
— Not at all
— No gluten-free information on the menu
I have a very serious medical condition where I have to be very careful what I eat. We sat with Cole and he made me feel very comfortable with what I ordered (rarely happens when I eat out)! I had a delicious, gluten and dairy free meal that was highly enjoyable. Thank you Cole!
Quite a few gluten free options, delicious!
Also dairy free
I had the grilled chicken salad it was really good! The location is really pretty at night with lights and fountains and they have a gluten free menu. My only complaint would be that it’s a little more on the expensive side.
The GF menu was outdated. The wings are made in a fryer shared with everything but the seafood. My burger came out on a glutinous bun and fortunately I realized that before I ate it. While I liked the staff, I would not recommend this place to someone that has celiacs or a gluten allergy.
I was informed by the manager that there is a dedicated fryer for gluten free food. My daughter was very pleased with the ample flavor options for her wings. She enjoyed her meal and did not get sick. I tried to order tacos with corn tortillas, but they were out of GF tortillas. Service is ok and food was the same but staff did seem knowledgeable about the risk of cross-contamination and necessary safety precautions for a celiac diner.
Ordered from gluten free menu but food was not gluten free.
They use same fryer for everything!! NOT GF!!!
Gluten free menu is outdated and does not reflect their new menu, so I was VERY VERY limited on what I could eat.
Waitress was great but the Kitchen took a really long time in a non peak time. We waited over 30 minutes for two plates. Steakburger was overdone and very dry.
Would not really recommend.
Waitress was unaware of celiac disease. Didn’t know I’d the chef was aware of celiac. Did say the had a gluten free bun “so you can have a sandwich “ which none seemed gf. No gf menu do not go here!
We went on a Sunday after church. It took about 15 mins to get drinks order and another 35 mins to get our food. It wasn’t busy at all, so that seemed strange to us. Not sure if it’s always like that or not, but the kids were def hangry. There was a gf menu and I ordered the fish tacos. They were ok, quite dry and more cabbage and sauce than fish unfortunately. Not sure how the other gf items are. Not sure if we will go back. Our waitress was very sweet though!
On multiple occasions they didn’t have any gluten free buns. On those times I tried different plates of food from chicken to shrimp. For the price we payed and the fact my food had to be sent back because what they said was gf was in fact not gf at all. And my kids food was ice cold when it came out. Please save your self the headache and money and go somewhere else .
Long wait for our waiter who was surprised when we knew what we wanted. Out dated gf menu with a handful of things on them. I should have gone with my instinct and gotten the shrimp but I got the fish tacos. YUCK!!! That was the worst tasing fish ever! I could only stomach my way through one. Very disappointed.
Tried to eat here a couple of weeks ago. I called ahead, and was assured there is separate cooking space and precautions taken. When we got there it wasn’t very busy, but the tables were all dirty, no one seated or greeted us, no drinks. We left bc we were worried about CC.
not Celiac friendly, menu only says Gluten Sensitive. After clearly stating twice about the allergy our waiter did not write it down and we ended up with a sandwich with a regular gluten bun on it when asked about it he went back and found out they were all out of gluten-free which should have been known when we said we had the allergy. I would not go here if you are celiac
This restaurant should not be on this site! Gluten Free menu as 1/2 of their items crossed off and the staff not even knowledgeable of celiac or gluten free. I was thankful that our waitress was familiar with it and told us not to eat here if you are celiac!! Sad very sad!!
They have a "gluten sensitive " menu which drives me crazy. As a celiac, I hate that term. Anyway, the menu says that cross contamination is possible and they can't guarantee anything. I spoke with the manager, and he was super helpful. He explained that they try their very best to avoid cross contamination. The manager and my server were great about GF. I was Leary at first, but I was impressed after dinner. I had the Baja fish tacos.
Update a year later: our waitress went over the gluten sensitive menu with me and then my food still came out on flour tortillas. They fixed it, but the food was mediocre this time.
Our server was very knowledgeable and concerned for our needs. The options were a bit limited and nothing on the kids menu is gluten-free, but the burger was good and the Udi's GF bun made it safe. My 6yo son and I shared it and left satisfied.
Doubting this is a scratch kitchen. Not sure what you're doing to Cole slaw and tortilla chips that make them not gf. GF menu doesn't contain any gf substitutes- only instructions to order a burger with no bun or onion straws. Then you want to charge me for a side of vegetables instead. I won't bother coming back.
Their gluten free menu is very limited. They offered steamed veggies and a few dishes. I had their hamburger on a gluten free bun for $10. The people were very friendly and it is "a bar like" atmosphere. Food was too ordinary for the high price.
Absolutely celiac safe. Ask for Mike the owner, but if you mention that you are Celiac he will typically come out to talk to you at your table and tell you "let us worry about your allergy and you enjoy your evening." If you're up for sitting at the bar and watching some sports ask for Brandon, he will also look out for you and take it very seriously. I have been here at least 30 times and never once got any cross contamination. It's one of my local Hangouts and I trust it thoroughly.
Update to my original favorable review: Got glutened bad. Food tasted good, but not "gluten friendly" like the menu says - which in hindsight, should have been a tip off. Service was also very slow. Won't be back.
Very knowledgeable and attentive to allergies. Boneless wings are not GF but the bone in ones are! Some of the sauces are not GF but a lot of the main ones are. They have buns for sandwiches too and entire separate menu.
Nos dijeron que tenían menú celíaco y cuando vinimos al otro día no había nada sin gluten , nos atendieron muy mal, nos dijeron que no tenían personal y teníamos que esperar mucho en la mesa. Pésima atención y lugar, deben quitarlo de la lista.
They have a "gluten sensitive" menu. I spoke with the waitress and told her I had celiac disease and please take all the precautions possible. I had their naked wings and ask for sauce on the side. I did it have any issues.
There seems to be a consistent issue irrespective of location where you will get incorrect answers depending on server. I contacted corporate a year ago but based on recent review here, it had ZERO effect.
They have an online GF menu. We ordered my daughter's lunch off of that. She loved her shrimp.
This is my second time eating at the Hurricane Grill and both times I've thoroughly enjoyed my meal. They have a very reduced GF menu, but the items on that were varied and I was told they do have a GF bun for the sandwich items. I may try that the next time I'm there. The disappointing thing was their side items. I'd have liked to have the rice that's served on the normal menu, but that wasn't there. And the broccoli was steamed only without the garlic Parmesan cheese. I did express my disappointment about that and the waitress brought me some grated Parmesan. That told me that they will work with you on "improving" what you've ordered. A number of the flavorings used in the cooking are not available (too bad that gluten is added to so many seasonings and sauces!). The price was reasonable, service good. I did ask for a GF menu when I entered and the girl manning the front told me that she didn't think they had one and that the items were noted on the regular menu. I knew this wasn't right, and so I asked the waitress for one and she brought it out to me.