I Heart Mac and Cheese

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Noodles, Pasta
Safety Rating
2 ratings

As rated by the community

931 N State Rd 434
Altamonte Springs, FL 32714

Most Recent Reviews


Celiac
8 months ago

I went to this establishment for lunch earlier today seeing that they had gluten free options, however I am very disappointed with the service provided as well as the meal provided. For reference, I have celiac which is a very serious autoimmune issue, not just an allergy.

First, the workers that were helping us (two blondes, I didn’t catch their names) did not have an understanding of a gluten allergy and were not accommodating nor helpful when looking at the menu. They didn’t even know that their main cheese sauce had gluten in it (I had to look up their nutritional menu and show them). The girl taking my order was in fact pushing me to get the regular sauce, and I decided to double check their nutritional menu and saw that, in fact, it did have gluten. It wasn’t even labeled as “may contain” and just straight up indicated that there was gluten.

Second, when the meal was given to us, after eating half of it I discovered that there were breadcrumbs in it. These breadcrumbs were not gluten free, and while I may not have had a lot of these breadcrumbs, even the slightest bit of cross contamination gets me sick. And to add to that, I did eat some, so this is not just a case of cross contamination. Already typing this, I am starting to not feel well and will likely be seriously ill the rest of the day.

This establishment is not celiac friendly for those that have it, and I would highly recommend against going. Noodles & Company in Lake Mary has good gluten free options and I have not gotten sick there in recent years.

Safety
Taste
Variety
GF Menu Items
  • — Pasta, Noodles
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Good for dairy-free
2 years ago

Employees are not educated on matters at all. I was only offered dairy free items, she kept giving me vegan cheese as my options. The person was very unsure, went to ask what meats I could have and couldn’t remember them. She kept assuring me the breaded chicken was gluten free. When it came time to top my bowl with cheese again she insisted ONLY vegan cheese was gluten free. I was so uncomfortable I cancelled our order and left. Can’t say we tried the food but the experience was enough I needed to share with others to beware.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Food flagged
  • — Staff accommodates
Other
  • — Vegan options
  • — Good for dairy-free
  • — Dinner
  • — Lunch
Celiac
2 years ago

They have gluten free pasta and gluten free bread for grilled cheese. I got the pasta, it is a penne pasta. It is pre-cooked separately in the back and in a separate container away from the other pasta. The workers change their gloves when handling gluten free items. I got the normal cheese with some ground beef and onion. They did put breadcrumbs on it but luckily I noticed and the manager made me a new one. I didn’t get sick. The food was okay but nothing special. VERY expensive for just some pasta and a tablespoon of meat. I don’t think I’ll be back. The price for what you get is ridiculous and it wasn’t anything special. But I didn’t get sick and I’m glad I checked it out.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Dedicated kitchen space
  • — Other dedicated equipment
Other
  • — Good for dairy-free
  • — Takeout
Gluten-Free at I Heart Mac and Cheese

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Other

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Gluten-Free at I Heart Mac and Cheese
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Reviews of this Chain

Celiac
5 days ago

The atmosphere is fun and my daughter was looking forward to some GF Mac and Cheese. The GF noodles were kept separately from the gluten food, but the workers were not aware of coooking conditions. The GF noodles were not cooked completely and were crunchy, so we will never know if there was cross contamination as only 2 noodles were consumed. It was a big let down for her.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Hashimoto's
1 week ago

Had the gourmet mac and cheese with a protein. Pretty good tasting and customer service was very careful.

Safety
Taste
Variety
GF Menu Items
  • — Pasta, Mac & Cheese
Symptomatic Celiac
1 month ago

The gluten free pasta comes pre cooked and is kept separate away from the table with the other pasta. There was a good amount of options for toppings and cheese. The Mac and cheese I got was pretty good! And they even have rice krispy treats that are gluten free. Staff seemed knowledgeable and prepared to handle celiac. Might go back, but only when I’m prepared to drop 20 bucks on a meal. I guess that’s just eating out nowadays though.

Safety
Taste
Variety
GF Menu Items
  • — Pasta, Mac & Cheese
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Good for dairy-free
1 month ago

This place was not good.. salt and pepper did not even help. The flavor is bland and not really even cheesy. Should be named build your own pasta not mac and cheese. Even my son who loves food hated it and he ordered the lobster. It was a struggle to eat. I will not be eating here again. The staff was friendly and helpful.

Safety
Taste
Variety
Symptomatic Celiac
1 month ago

Lots of choices. Most are not clearly noted on the menu, but staff are very knowledgeable. I had the grilled cheese with broccoli and tater tots on the side. Very tasty bread.

Safety
Taste
Variety
GF Menu Items
  • — Tater Tots, Grilled Cheese, Pasta, Noodles & more
Safety
  • — Dedicated fryer
Other
  • — Good for dairy-free

More Info