Il Gelato di Carlotta

15 recent ratings
$ • Cafe
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Ice Cream, Ice Cream Cones
Safety Rating
15 ratings

As rated by the community

59 Queen St, Niagara-on-the-Lake, ON L0S 1J0, Canada L0S 1J0
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In 1 Public Collection

Most Recent Reviews


Overall Rating

Review


Gluten free pastries , panini , pasta , soups , gelato

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Wheat Allergy

Overall Rating

Review


Multiple GF items including soups, panini, and cone for gelato. Vegan options as well!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Scooped from a fresh tub to ensure no cross contamination. Had gluten free cones! Also incredible gelato

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Ice Cream
  • Ice Cream Cones

Categories

  • Allergy Friendly
  • Cafe
  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Takeout
  • Vegan Friendly

Photos


Salted Caramel in GF cone, sorry I forgot to take picture before digging in 😂
left - coconut and mocha right- Tiramisu
Gluten-Free at Il Gelato di Carlotta
Il Gelato di Carlotta gluten-free menu
Cupcakes and muffins
Gluten-Free Dessert at Il Gelato di Carlotta
Add a photo View all photos

More Reviews


Symptomatic Celiac

Overall Rating

Review


Came here twice during our vacation, very safe and knowledgeable, they switch to a fresh container if you let them know you are celiac. Gelato was amazing and they have individually wrapped GF waffle cones. Amazing! Also a small selection of GF muffins which were pretty good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Good vegan options
Updated 7 months ago read full review

Gluten Intolerant

Overall Rating

Review


Gluten Free waffle cone!! Cone was individually wrapped, 9 of 12 gelato flavours are GF. Super friendly and knowledgeable staff.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 8 months ago read full review

Overall Rating

Review


Best gelato I’ve ever had! She got a new tub of ice cream and new scoop. The gluten free cones were individually wrapped. Even had dairy free flavors. Highly recommend!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 8 months ago read full review

Overall Rating

Review


Excellent gelato! They have very good celiac protocols and the staff seems well trained. I mentioned I was celiac they immediately told me what I could eat (almost everything) and got me a gf cone. Additionally they got a fresh ice cream scoop and scooped it from a dedicated ice cream/gelato tub not used for normal orders.

Will definitely be back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 8 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Gelato is very good. All of the ice cream is gluten free and they have gf cones.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 8 months ago read full review

Celiac

Overall Rating

Review


Delicious Gelato plus they take celiac very seriously. They have individual gf cones wrapped and take Gelato from a new bin if you let them know it's celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Really good ice cream on a hot day wife had vanilla and after eight flavour on a gf cone.

I explained she was gf they used a new scoop for every scoop and they used a new container of ice cream

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Good with other allergies
Updated 9 months ago read full review

Symptomatic Celiac

Overall Rating

Review


All but 1 gluten free. A bit pricey for what you received, but no celiac related issues noticed. Service was good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Asymptomatic Celiac

Overall Rating

Review


Server was carful to avoid cross contact, used a fresh scoop and new ice-cream.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
Updated 10 months ago read full review

Celiac

Overall Rating

Review


Nice little shop, and variety of flavours available (10-ish), all were gf except 1. Had gf cones available for no extra charge (all cones were an extra $0.50 whether regular or gf). Friendly staff working. Would go back

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
Updated 1 year ago read full review

Overall Rating

Review


All of the gelato flavours are gluten free except for one (lemon meringue pie). They have gluten free cones that are individually packaged to prevent cross contamination. They also prepared my gluten-free order before they prepared my partners regular order and seemed knowledgeable about cross-contamination. There could be risk for cross-contamination due to one flavour having gluten. They also have dog gelato in a separate freezer if your dog comes along!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


The staff was very knowledgeable about gluten free. We came here twice during our stay and asked for “GF celiac scoops” and they gave it to us fresh from a new container. The gluten free cone came wrapped and they opened it without touching the cone while holding the wrapper. To top it off the Gelato was simply amazing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Delicious ice cream! Try the pistachio flavour- so good!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The staff were very knowledgeable. I took a carrot cake muffin home and had a chocolate caramel cupcake and almond milk latte. They also have gluten free panini. They’re very careful about cross contamination. The cupcake was delicious, very soft and fudgy. The coffee was delicious.

Celiac friendly?

Yes

Updated 4 years ago read full review

Gluten Sensitive

Overall Rating

Review


Delicious lemon and mandarin gelato with gf cone! Delicious even on a cold day. Highly recommend! Their scoops are dedicated to each gelato so no chance of cross contamination if you’re also allergic to dairy.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


It’s nice to find somewhere where we could just buy a panini and not have to sit down. They had a few different choices and it was reasonably priced. My 9 year old daughter was ecstatic to find she could actually have a cone!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Delicious ice cream. Great to have so much choice!

Updated 4 years ago read full review

Overall Rating

Review


Excellent gluten free paninis. They are cooked in paper so no cross contamination. Gelato is scooped from a clean fresh container hidden underneath. Clean scoop. Gluten free cones too. We are celiac and very sensitive. Ate here several times with no issue. The owner is super sweet and understands the needs of celiacs

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Safe ice cream with a GF cone! My celiac kid was thrilled to start our Canada trip with a stop here. The caramel and cherry gelato I had was excellent. Lots of choices for gelato and they also had a GF sandwich and a few other packaged items available. I was impressed with their knowledge.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Gluten free cones! Delicious salty caramel & chocolate.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Delicious gelato and individually wrapped gf sugar cones. Great find! Knowledgeable staff.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Excellent service! They used fresh containers and had gluten free waffle cones and paninis!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


They offer gluten free gelato (most flavors) and gluten free cones. They also offer dairy free / gluten free gelato. The gelato was DELICIOUS, the cone was eh-. Highly recommend this establishment.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Excellent gelato, and almost all flavours are gluten free. I felt the risk of cross contamination was very minimal and have had no issues over the many times I've been there.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Almost all gelatos are gluten free. They offer GF cones as well. Understand GF. Yummy gelato!

Updated 7 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Sadly I was glutenated here on my first trip.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Yummy gelato but the person working had to look up what was gluten free. Items were not labeled

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


All of their flavours are gluten free except for one. They also have gluten free cones that are plastic wrapped to prevent contamination. Prepared my gluten free come ahead of my partners regular one, seemed knowledgeable about contamination. There could be a potential risk for cross contamination due to one flavour (lemon meringue pie) containing gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for kids
  • Good for takeout
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


Delicious mango gelato!!! Happy with the service and knowledge!!

Celiac friendly?

Yes

Symptomatic Celiac

Overall Rating

Review


Cute shop! The only reason I give it 3 stars is because both times I went during my trip, they were out of the GF ice cream cones. Gelato is good, they use a new scooper and container.

Celiac friendly?

Yes

More Info