In-N-Out Burger

Review by Kirk

72265 Varner Rd, Thousand Palms, CA 92276
2 months ago

Service here was terrible. I have never seen an in n out so crazy slow with a line, even on a weekend. There were only 15 cars, which isnt that much for night time at in n outside. However, it took over 30 min to get to the window to get our food. Worse, when we get there they ask us to pull forward and wait for our order. I refused. Told them i had been waiting in line over 30 min since I ordered and it should be ready when all they have to do is wrap it in lettuce. Manager came and confessed they had messed up the order somehow. Very frustrating. It's not that hard to do, and it wasnt that busy (empty inside). Food tasted meh too once it finally came. This manager definitely needs help with her cooks.