50% of 6 votes say it's Celiac friendly

4130 East 82nd Street, Indianapolis, IN 46250 Directions

Top Reviews


Not celiac
1 year ago
Not celiac friendly

It's hit or miss for me. They have a "gluten sensitive" menu, and they're supposed to prep the GF orders in a different room and use take-out dishes, but probably every other time I go I request that an allergy alert be put on my order and they either don't hear me or they ignore it, since I usually order a baked potato that's GF without any modifications. That said, when they do it right, I get a good meal that doesn't make me sick, and they have free ice cream. Is it celiac friendly? Kind of I guess?

Not celiac
1 year ago

I have only had the salad bar and tortilla soup! Delicious and never had any adverse reactions

Not celiac
1 year ago
Not celiac friendly

Gluten free bread offered, but no dedicated toaster, knife or cutting board, so cross-contamination likely. The notice they put on their gluten free sandwich containers states that they do not recommend it for people with celiac disease. Wish they’d go the extra mile and have dedicated equipment.

Gluten Free Features

  • Appetizers
  • Bread/Buns
  • Chicken Fingers/Nuggets
  • Gluten Free Menu
  • Sandwiches

Categories

  • Dairy-Free
  • Deli
  • Healthy
  • Kid Friendly
  • Lunch
  • Plant Based
  • Takeout
  • Vegan Friendly

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More Reviews


Not celiac
3 years ago
Not celiac friendly

Entire gluten free menu! Very friendly staff! Even though one staff didn't know my answers, the other staff was very knowledgeable and helped trained her on gf. My son had the gluten free chicken nuggets, which he was less impressed with, but it's a great place to try. If you are Celiac however, they do warn that there is possible cc and more for gluten sensitivities and diets than people diagnosed with celiac

Celiac
3 years ago
Celiac friendly

Love the gluten free chicken nuggets. I have dairy, soy, and egg intolerances too. Staff even looked up salad dressings for dairy & soy to be sure they were giving me the proper info. Excellent experience! Will be back.

3 years ago

great GF food and awesome service!

Not celiac
3 years ago

Great gf grilled cheese and tomato soup lunch special!

Not celiac
4 years ago

Great experience. GF symbol next to each GF item, udis GF bread, and seemed knowledgable on what's required on their end.

5 years ago
Celiac friendly

gluten free bread was good. no issues from eating there

Not celiac
5 years ago

Jason's Deli has a very nice selection of gluten free items. They have a make your own sandwich on gf bread! I have never gotten sick and eat there frequently!

5 years ago

Some regular menu sandwiches can be made using the gluten free bread although not listed on the gluten free menu.

6 years ago

Very good for gluten free items

Reviews of this Chain

Celiac
4 days ago
Not celiac friendly

They will make you sick. I was there and ordered a plane baked sweet potato. This order was sent back three time. I am Lactose intolerance and they place butter and cheese the first time. The second time butter. The third time it was in the same container. There were rude and said that I was hard to please. They were told not to. I was told after the third time that they did not do special orders. Pleas don’t take a chance that you will be sick too.

Celiac
5 days ago
Celiac friendly

I have never had an issue with any of the sandwiches made here. The salad bar is sketchy for cross contamination just from the customers. But solidly one of my favorite places to get a safe meal from.

5 days ago

I ordered a salad to be prepped in the kitchen. I asked for Allergen protocol, and they gave me a separate number for my order. (My kids were ordering gluten items.) Next time I may try the salad bar. The gluten items are separated from the vegetables by a counter. It should really cut down on cross contamination issues.

Not celiac
6 days ago
Not celiac friendly

Not sure why they claim to have gluten free sandwiches. When you order they insist you have to toast the bread in a completely unsafe toaster or the bread will not be “stable”& gross....

Celiac
1 week ago

Really good chef's salad, but I got sicker than a dog. I told them Celiac and gluten free, but had a terrible reaction (worst in years) anyway. And really, how do you screw up a salad? Only thing I can think of is the dressing.

1 week ago
Celiac friendly

Had GF on menu but salad said “request a GF dressing” which options were not listed. Called and they said they didn’t have any and ordering GF just meant a normal dressing was on the side. Salad was good, but without dressing options.

2 weeks ago
Celiac friendly

Gluten free menu and salad bar menu!

Celiac
2 weeks ago

They have a tasty grainy bread they use for gluten free sandwiches, but the bread falls apart easily. If they used toasted Udi's buns, it might hold together better. Still, I'm very pleased at having the safe options and recommend them!

Celiac
3 weeks ago
Celiac friendly

Jason’s Deli has recently come out with a “Gluten Sensitive” menu in which if you order online it automatically flags it as an allergy, eroding globe change etc. Decent menu with GF bread options.

Celiac
3 weeks ago

I don’t eat here anymore. They get the ingredients for the gluten free food from the regular assembly line that’s been contaminated all day. My husband asked if they’d get me all fresh ingredients so there wouldn’t be cc and they said yes, but to me it’s not very celiac friendly if you have to ask for it not to be cross contaminated. Most don’t know to ask.

3 weeks ago
Not celiac friendly

Second time in a row I have gotten home to find a non-gluten free bread in my order. I called to let them know someone needs to pay battery attention as I have nothing to eat for lunch now. The order take hung up on me. I loved this place but after 2 mistakes like this and zero remorse I cannot trust them.

Celiac
1 month ago

The staff understood my needs, without an explanation. The corn beef sandwich was delicious. Stayed away from the salad bar, likelihood of cross contamination was high as I watched when small children were helping themselves. I don’t view that as a negative, because it is a salad bar.

Celiac
1 month ago

Asked for my potato and mentioned gluten free/sensitive as suggested on the menu right above me. Manager snapped back at me on the gluten free request. Obviously had no idea what I was requesting. Ordered one of the potatoes from their online gluten sensitive menu. After that switched to just a plain potato with sour cream and butter. So the cheaper option plain Jane but still charged for the pollo Mexicano.

Celiac
1 month ago
Celiac friendly

Never got sick here. They are very careful about cross contamination

Celiac
1 month ago
Not celiac friendly

It is a nice place with a number if build your own sandwich options but it has the feel of a fast food joint. They charge more for crappy gluten-free bread and say it is not a celiac friendly place. Free ice cream for dessert but there are cones there, with crumbs everywhere. Good for GF by choice but not for celiac.

1 month ago
Celiac friendly

It’s great but it’s closing sept 2019.

Celiac
1 month ago

One of my favorite places to eat in Texarkana. Always great & they have gluten free bread and food.

1 month ago
Not celiac friendly

You better watch them like a hawk. I called ahead of time to make sure they were prepared to handle gluten “allergy” (since most don’t understand celiac). They explained their procedures and it sounded good so we tried it. As I watched them make my daughter’s sandwich, they changed gloves and put fresh paper down, but then they were going to cut the sandwich with a visibly contaminated knife. I asked, “is that a clean knife?”. He lied straight to my face and said, “yes”. I said, “I can tell it is not clean, there’s food all over it, please go and get a clean knife”. He did get another knife, but I can’t believe he lied straight to my face.

Celiac
1 month ago
Celiac friendly

None of the sandwiches are AS good on it but they do carry Udi’s gf bread. They have a gf menu and mark things clearly. Soup options, salad options and their potatoes are a great go to... I order a half cause they are huge. I even got a gf French dip. Wasn’t the same by any means but it’s the first one I have had since I went GF and i had no regrets.

Celiac
1 month ago
Celiac friendly

Staff was aware of GF needs and could speak to how they would prepare food safely to avoid cross contact with gluten. Dedicated GF menu. We had salads that were delicious.

2 months ago

I have tried this place several times and sick every time. They apparently don’t really understand cross contamination! If celiac don’t go here!

Not celiac
2 months ago

Their menu slightly points out what is “gluten sensitive” but they note there could be cross contamination. I got a salad and a cup of soup that was noted as gluten free. Both tasted good to me and i didn’t have any reactions.

Celiac
2 months ago
Celiac friendly

Order taker had to check with manager and line staff on Celiac protocol but everything was done correctly by the line staff. I love Jason’s Deli...only place I have found to get a real sandwich on GF bread. Plus the free ice cream is gluten free 😁

2 months ago
Celiac friendly

They have a gluten sensitive menu that has lots of choices. Staff was extremely helpful as well! They don’t claim to be a gluten-free facility but we’re great!

Celiac
2 months ago
Not celiac friendly

GF options but no consideration for cross contamination. Got sick eating here

Celiac
2 months ago
Not celiac friendly

I wasn’t going to rate, but with all the positive reviews, I felt inclined to share that I got sick- had the loaded sweet potato, all GF ingredients.

Celiac
2 months ago
Not celiac friendly

It’s fine if you’re not doing it for celiac. It’s always a gamble. Sometimes I get sick, sometimes I don’t.

Celiac
2 months ago

Not sure. GF bread was done. I’m not sure about cross contamination, they go out of their way to tell you that their GF menu is not for those with Celiac or allergies. I have Non Celiac GS, my daughter has Celiac, she was fine, I was not. I had a half sandwich and salad bar. She had a sandwich. That leads me to believe I was likely glutoned on the salad bar. Since it was on the GF menu, I assumed everything was gluten-free except for the obvious like croutons. But I’m horribly bloated and gassy, my guess would be that not everything on the salad bar is gluton free, and my guess is that it was the salad dressing or the bean salad.

Celiac
3 months ago

Love their tomato basil soup and chicken club salad with Cesar dressing! Most locations also sell GF snickerdoodle cookies by their register.

3 months ago
Celiac friendly

I’ve eaten here several times and have never had problems with cross- contamination from eating their gluten- free bread on my sandwiches. They make a point to change their gloves and package my sandwich separately and not on a plate.

Celiac
3 months ago
Not celiac friendly

I have ate here twice and got sick both times. Cross contamination nightmare. Food was decent just not worth getting glutened.

Celiac
3 months ago
Not celiac friendly

Ate a gluten sensitive item, but was sick ten minutes into the meal. They don’t guarantee there won’t be cross contamination, and in my opinion, it isn’t worth that risk.

Celiac
3 months ago
Celiac friendly

Jasons deli is one of our favorite gluten free options. However, as with all Jasons Delis, you need to ask for gluten free and tell them it’s for allergies. They are very accommodating, and I always ask them to make sure they are taking the peanut butter, jelly, fruit, salad stuff etc from a new container from the back and not from the open bar behind the counter. They are more than happy to do it. We have eaten at this one and had no issues, but I still explain just to make sure. We have a very sensitive celiac 12 yr old and she loves Jasons

Celiac
4 months ago
Celiac friendly

You are only assured a gluten free sandwich if the manager fixes it.

4 months ago

Gluten free bread was awesome! Tons of GF options and really affordable.

Celiac
4 months ago
Not celiac friendly

Not sure why everyone is recommending the local Jason's Deli as okay for celiacs. My husband and I went a few weeks ago, I ordered off the gf menu and made very clear that everyone needed to change their gloves. The cashier stated it wasn't a problem. I watched them make my sandwhich - not a single person changed their gloves, they used the same knife to cut my sandwich as everyone else's, and they didn't change the brown paper they make the sandwiches on either. DEFINITELY NOT CELIAC SAFE.

Celiac
4 months ago
Celiac friendly

I've eaten at this chain in many cities and never had a problem. They use a specific kit for gluten free sandwiches.

Celiac
4 months ago

Just ordered a gf sandwich, I informed them I had celiac so please change gloves. Well I look 8 months pregnant and very sick.

Celiac
4 months ago
Celiac friendly

Gf bread, separate prep area, separate packaging when it’s delivered, no reaction

Celiac
4 months ago
Not celiac friendly

Gluten-free sandwiches were served on normal bread, even after we were assured gluten sensitive prep area would be used and gloves changed. Not Udi’s, which should have been our first clue, and spongy texture in the mouth was too late. We were glutened.

Celiac
4 months ago

Thank you Jason's Deli for giving us GF people somewhere to eat when traveling. The staff here was wonderful!

4 months ago

Great job with GF bread. And we'll aware of CC issues, my sandwich was fantastic and free soft serve!

Not celiac
4 months ago

I love a good sandwich, since I don’t get them regularly. I am celiac so the store bought bread is always very mediocre. They always have super fresh Udi’s bread! My school and vendors even order my special sandwich box when they do a luncheon for us during events. When I go in, I always see that they make my sandwich on a back clean counter on paper to be sure of no cross contamination. They definitely do their best to be sure it’s safe.

Celiac
4 months ago
Celiac friendly

I love the options they provide here for their celiac customers! Sometimes they are unaware of the extra precautions they need to take when preparing gluten free food, so make sure to remind them, and they should be more than happy to help. They do to-go orders, and they are very family friendly!

Celiac
4 months ago
Not celiac friendly

When I spoke to staff about gluten free, they told me it wasn’t safe for those with celiac.

5 months ago

Cross contamination from lack of training and not paying attention. Also not aware of what's in their food that could cause a reaction.

5 months ago
Not celiac friendly

I went there and ordered gluten free bread and tomato soup. I verified again that both were gluten free but i was sick after eating there. I think it was cross contamination which is hard in that type of restaurant

Not celiac
5 months ago

They have GF every time I go which is almost weekly. Been going to this one for 5 years. They always use a separate box sealed with a GF sticker.

5 months ago

Very fresh sandwiches. GF bread seemed homemade and was delicious. Enjoyed this place very much!

Celiac
5 months ago
Celiac friendly

Excellent staff and options! Very careful with gluten but since it’s a deli there’s always a risk. We’ve eaten here several times and neither of us has had an exposure. My daughter loves the free icecream!

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