I have eaten here a few times and never gotten sick. They offer a menu that states every item that is gluten free, so you can build your own or order from the menu and check that all the ingredients are on the gf menu. They wrap the bread in foil to protect from contamination when heating.
Yes
The food was delicious. They brought me the wrong sandwich at first (also gluten-free, but wrong ingredients). The downfall, though, of ordering grilled chicken sandwich is that they use little pieces of chopped chicken and they all fall out of the Udi’s bread, leaving a giant mess. It tasted good, though. They have a warning on the food about their shared kitchen but employees told me people with celiac eat here all the time. You order at a counter and then sit down and they bring your food to your table, so it’s sort of like a McDonald’s with delivery people.
I have Celiac and have eaten at many Jason's Deli restaurants, including this one. I've never gotten sick. Plus, they have prepackaged soft Udi cookies for dessert that are so delicious!!
Their menu notes Gluten Sensitive items, but does note that everything is made in a shared kitchen.
They are very conscious of gluten sensitivities. They do have an entire section of the menu that is gluten free,. I asked if they substitute a sandwich from the regular menu to be made with gluten free bread, they accommodated and without me having to ask immediately washed hands and changed gloves. Only one employee handled my food and used new utensils while doing so.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
I love this place and The GF menu. Never get sick and I have Celiac
— Very
I loved the tomato basil soup. No problems.
— Somewhat
— Some
— Excellent
The menu is "gluten sensitive ", not gluten free. There is a disclaimer on the menu if you have celiac. I ate a baked potato since nothing else was safely gluten free. Disappointed!!
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
I loved this place before celiac and after. They’re so understanding!
— Very
— Some
— Excellent