Jaxon's Downtown

4.0 stars 4.0 out of 5 4 ratings
$$Celiac Friendly, Pizza, Vegetarian Friendly + 2 more
75% of 4 votes say it's Celiac friendly

381 Depot St, Franklin, NC 28734 Directions

(828) 369-1302
  • User profile picture thumbnail
    1 rating Not celiac friendly
    11 months ago

    Service was exceptionally slow and it took a long time to get answers about the food. Waitress had no idea about gluten AT ALL and, after I asked her to check with the kitchen, she reported to me that even the kitchen was very confused about the cheese being gluten free. I am not sure what the confusion was since there is mention of gluten free items on the menu and others have reported on this app that this restaurant was safe. She reported there was no manager there and then the waitress did not come back in a timely manner after we got the initial “Even the kitchen is confused.” We wound up leaving money on the table for drinks after she didn’t come back but went to another table and just left without ordering food. Maybe this is simply a server issue, but since I am celiac and she reported that the kitchen was confused and she was obviously confused, it was not worth the risk of being sick. I’m really disappointed.

  • User profile picture thumbnail
    4 rating Celiac friendly
    1 year ago

    Delicious GF pizza! Eaten here a dozen or so times in last 6 months and never been sick. Only drawback is that service is very slow, whether for takeout or dine in.

  • User profile picture thumbnail
    5 rating
    2 years ago

    Great gluten free pizza!

  • User profile picture thumbnail
    5 rating Celiac friendly
    2 years ago

    Came in with my family to order pizza for them and saw gluten free pizza on the menu. Waitress understood cross contamination and they make efforts to keep things separate in the kitchen. The crust is a thin rice crust.

Gluten-Free Features

  • Celiac Friendly
  • Pizza


  • Lunch
  • Takeout
  • Vegetarian Friendly
11 am - 2 pm, 5 pm - 8 pm
11 am - 2 pm, 5 pm - 8 pm
11 am - 2 pm, 4 pm - 8 pm
11 am - 2 pm, 5 pm - 8 pm
11 am - 8 pm

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