JCW's

4 ratings
$$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
3 ratings

As rated by the community

396 W 2230 N
Provo, UT 84604

Most Recent Reviews


Celiac

Overall Rating

Review


They have GF buns, but they aren’t very good. Anything fried is cross contaminated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 7 months ago read full review

Celiac

Overall Rating

Review


The employees need to all be on the same page with their information. The cashier told us the fries were GF, however they are not, according to the line cook. They did refund the fries on our bill. The burger was good, but the bun was crumbly.

Updated 5 years ago read full review

Overall Rating

Review


Cross contamination isn’t a guarantee. However the staff was very mindful of what I needed. I asked for a bacon burger and told them it was for allergy, and the cashier told me that everything fried (Bacon) is cross contaminated and recommended I choose something else. They brought my burger out on a separate plate as well. In short, don’t get any fried food here, but I definitely recommend eating here mainly because the staff is excellent.

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers

Categories

  • Fast Food
  • Late Night
  • Lunch
  • Takeout

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More Reviews


Overall Rating

Review


Gluten free buns for all burgers, however they don't guarantee against cross contamination.

Celiac friendly?

No

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I just called. She thinks it’s Mrs Hewitt gf buns but cross fried French fries

Symptomatic Celiac

Overall Rating

Review


I’ve been here several times and gotten sick 80% of the time

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


Best gluten free buns ever. Huge portions though

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Celiac

Overall Rating

Celiac friendly?

Yes

Gluten Intolerant

Overall Rating

Review


The only real thing that is offered by this chain is a gluten free bun. The fries are fried in the same oil as the chicken so there is cross contamination and even the bacon is cooked in the same oil so it’s not safe. I’m rather disappointed honestly.

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