Ice Cream is great and flavors are cleaely marked GF, however they use the same scooper in GF and non GF flavors. Lots of CC. We took our chances that rinsing the scooper between flavors would be enough but my daughter was ill and rashy after. They no longer had prepacked ice cream sandwiches.
Amazing ice cream with lots of different flavors! Tell them you have an allergy... and they will get a new scooper and get it from a tub in the back to avoid cc. All flavors are marked GF on the glass in front of them.
Yummy ice cream with several gf choices. Cross contamination possible but staff were very willing to scoop from the back where there was no cc at all, and they knew the drill for doing it without being instructed.
Great gluten free and dairy free ice cream options. They had 4 flavors to choose from for vegan ice cream and 3 of them were gluten free. I am gluten free dairy free. Unfortunately the flavor I picked was vegan but not gluten free. I explained I couldn’t have the cone because I need gluten free and they still served me an ice cream with gluten. Partially my fault I could have been more specific.
The ice cream flavors are clearly marked with what is gluten-free and what is not. If you ask the worker to use a clean scoop with a new container from the back, they will be happy to do so. Just make sure they know not to put a piece of a cone on top of your bowl.
Amazing! Can’t believe I can have ice cream with cake pieces in it and it’s gluten free. The brown butter almond was the best, with the gooey butter cake ice cream a close second. Definitely recommend. I just mentioned my celiac and asked that they clean the scoop and they went and got a clean one.
LOVE Jeni's! Never had an issue here! They will do an 'allergy' scoopy in the back out of a fresh container if you are super concerned about cross contamination, I have never had a problem ( celiac) with the general scooping either, LOTS of flavors that are all readily labeled as GF. Including some seasonal flavors of cookies and cream and gooey butter cake that are GF!
Separate allergy scoops! Theyll open a new tub for you and they have separate scoopers with different handles. Almost all the flavors are gluten free, but everything is very clearly marked for those that arent. Unfortunately no waffle cones for us - but still got to enjoy the waffle cone smells!
When I explained my “severe gluten allergy” and chose my flavor, they went to the back and got out an untouched, full ice cream tub and a clean scoop. Their labels are clearly marked with gluten free and/or vegetarian/dairy free. Their gf options are numerous and delicious. Note: I have celiac and am very cautious, but I do not get noticeably sick after consuming gluten. This positive review is just based on their response to my restrictions.
Lots of gf ice cream choices. Flavors that are gf are marked on the labels. Only thing to be aware of is that they put a piece of waffle cone on your scoop for decoration so ask for them to leave that off before you order. I didn’t know this the first time I went and they made me another and I was thankful for their patience! Pricey ice cream but it’s the tastiest ice cream you’ll ever have!! My fave is the gooey butter cake, it has gf cake pieces and it’s to die for!
Highly educated staff about gluten and contamination, use separate scooper for gf flavors. Tons of options that I couldn’t believe including cookies and cream and cake flavored with actual pieces of cake in it!
Truly outragious! Lots of gluten free options! They will get you a new scooper to scoop it with so there is no cross-contamination! Also they will pull a fresh container out of the back for you that nobody has dipped in to make sure there is no cross-contamination. The staff is super friendly and wonderful! I give them a higher rating if I could! The gooey butter cake is incredible and gluten free!
They clearly label ice cream gluten free and offered to change the scoop when I told them I'm gluten free. Because they have a culture of allowing everyone to taste all the flavors and ask questions they are good at accommodating Celiacs. I once had a sundae made and she put a convo cookie in, realized it and remade it for me.
Quite possibly the best ice cream I've ever had. Salted caramel and burnt butter toffee ....amazing! Not all of their flavored are GF but if you ask them they will do an "allergy scoop" where they use a clean scoop and a fresh container of ice cream to serve you.