I’ve heard Jersey Mikes is great with celiac so decided to give it a try. I told her from the start I had celiac so couldn’t have any cross contact and needed ingredients that wouldn’t have touched regular bread. She wiped the counters and the meat slicer down before starting my sandwich but then put it down at the regular toppings/ingredients counter. I asked if they had ingredients in the back and they said no. So I got a plain sandwich. Wish they would’ve told me they didn’t have that before when I told them what I needed.. then I’m pretty sure the guy proceeded to cut my sandwich in half with the same knife they use for everyone. Maybe it’s just this location but not a great experience. Didn’t feel understood.
— Not very
— Some
— Average
Every time I go, they always make my food in a separate slicer and kitchen. They seems to be very good with GF and celiac. They have their own gluten free bread which is delicious and all toppings are freshly grabbed for me. Never had a bad experience:)
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
My sandwich was prepared in a separate GF kitchen! Super friendly and accommodating. Loved my experience! It’s so nice to be able to eat a sub from a restaurant!
Yes
They have a separate meat slicer and prep area! They wash their hands, change gloves, use dedicated meat and toppings! I hope more places will learn and follow Jersey Mikespro procedures!
Yes
Subway jimmy John have nothing on this place. Bread is great. So much better then a lettuce leaf
Absolutely my favorite gluten free “fast food” place in the Gurnee area. They always go above and beyond and some staff know me as a gluten free regular!
Yes
Quick and friendly service. Fresh and tasty food for quick food. They have gluten free bread. They will ask if it is a lifestyle choice (no cleaning), mild sensitivity (quick wipedown), or allergy (involved cleaning). If you are a celiac, I suggest not coming during a busy time or when you are in a rush because it takes awhile for them to do a good cleaning.
Yes
I was super impressed! They wiped down the counters and the slicer, washed their hands and pulled all the ingredients from fresh containers. I was hesitant to try it but glad I did! I wouldn’t recommend going in during peak hours as they do spend time making the effort to cut out cross contamination.
Yes
Since my diagnosis, Jersey Mike’s has been my GO TO sandwich shop. They have gluten free bread that doesn’t fall apart every time?
Staff is trained about celiac and is very mindful. They have offered me multiple times to clean the station before getting my sandwich ready, they make sure to change their gloves, and clean their station.
Thank you for the delicious sandwiches and making me feel safe!
— Very
— Most/All
— Excellent
Traveling through on our way to New Orleans, and so happy to find this Jersey Mike’s. We had our regular order from our home store, Gluten Free #5 and #55 in a bowl. Delicious as always, and the staff took extra special care to make sure everything was clean and safe at each step in the process.
— Somewhat
— Most/All
— Excellent
I was traveling through the area and happened to find this Jersey Mike’s by chance. Outside of the restaurant, there was a sign advertising their gluten free sub rolls. On the menu, they also state which subs are not gluten free, as well as they had some dessert options. When I told them I could not eat gluten, the staff there did a phenomenal job taking extra precautions to wash their hands and change their gloves, as well as they used a completely different food preparation area to make my sub. No issues after eating there either! If I’m ever driving up that way, I will definitely be sure to stop there again.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great sub, ordered online and left a note about "severe gluten allergy" (which seems to work better than "Celiac's" at most places) and had no issues with my meal.
— Very
— Most/All
— Excellent
Had the Italian Nightclub Unwich and it was surprisingly very good although messy. No reactions whatsoever.
— Some
— Excellent