The staff here are always very nice and accommodating. They make me feel really comfortable and like I’m not being a burden when I ask for my sub to be prepped in the separate gluten free area. Subs are so yummy a little on the pricey side especially when you have to pay extra for gf bread. But to me it’s worth it.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Some staff knows what to do but others do not take precautions seriously and I got sick as a result. Be careful!
Awesome!! Got a giant for $20 but it was worth it ! They changed their gloves and cleaned the knives and address they were preparing on! Shared with someone who isn't gluten free and they loved it too!
Friendly service. Takes cross contamination seriously. Delicious subs
AMAZING gluten free subs!!! You would never guess it is gluten free. They use a full size Udi’s soft sub roll. One sub will cover two meals. They are generous in size, meat and fillings. Great selection too. I have celiac and have eaten here safely.
Yes
They don’t offer a kid’s gluten free sandwich so I had to buy my daughter an adult sandwich. However she loved the bread. She had the tuna. The staff were knowledgeable and took proper precautions.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
This location (on University) does not follow the gluten-free protocol! I go to Jersey Mikes often as a safe option while traveling. Today, I ordered a GF sub (specifying for an allergy) and the manager instructed the employee to make it on the regular slicer so they wouldn’t have to clean the gluten free one again. I asked if he could please use the GF slicer, and he did… without changing his gloves. Then, he carried it over to the regular line and used the non-GF knife and veggies. I asked if he could please use the separate GF area that was all set up and he said “this was how they always do the GF orders.” The manager and other employees saw this and did not say anything. I did not eat my sub.
— Not at all
Called ahead to verify that they have gluten free bread, which they do. Awesome! When I got there the place was super busy, and I almost left out of fear that I would slow the process down even more. Decided to stay and give it a chance. The person at the meat slicer wiped down the area and slicer when I told him I needed everything gluten free. He was amazing about it. I had to ask them to grab fresh ingredients from the back though, because the person adding the toppings just wanted to use what was up front. They weren’t thrilled with getting stuff from the back, but they did do it. Overall it was a decent experience.
— Somewhat
— Some
— Good
Great celiac-safe protocols. When I mentioned “gluten free” the staff immediately changed their gloves, used a separate knife, and put paper down to avoid contact with the cutting board. They also have Udi’s snickerdoodle cookies!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They have GF sub sandwich rolls! Possible cross contamination but they were careful in preparation. My sandwich was the best Ive had in such a long time! It’s so nice to be able to have a ’normal’ meal along with the rest of my family! They also have an option to make your sandwich a meal with a drink and chips or even an individually packaged GF udis cookie!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent