The bread is udis it was pretty dry. The staff changed gloves wiped down the counters and meat cutter all though they told me all their meat if gf. They made the sandwich on parchment paper. I had them get me fresh lettuce from the back that wasn’t cross contaminated. It was a bit of a process so if you arrived when it was busy that could be stressful. The staff was friendly. It was nice to have an option of a sub.
Very knowledgeable about gluten-free and cross contamination. With fresh gloves, they thoroughly clean the counter and slicing machine while you watch and prepare the sub while you watch. I feel completely safe with their product. My wife (a non-celiac) and I both rate the food quality and taste very high. We take their subs home about once a week. There are a few tables for dining in, but the store is oriented to carry-out. The staff is very customer-oriented. I recommend Jersey Mike's to celiacs.
Their udis sub bread was a VERY PLEASANT surprise....I thought I was getting a half sub on sandwich bread!!! Yummy I missed occasional subs!!! I order for our crew and we went there so I wouldn’t be left out!!! I felt normal and it was really good!!
I can not say enough good things. I have had several subs here (the tuna and the club) and they have been so delicious. My non-Celiac husband has enjoyed his food as well. They make your sandwich on a separate cutting board, use a separate spatula for the mayo, etc. I haven't gotten sick yet eating there, and neither has my toddler who has Celiac. It's a little expensive for subs, but when it's the only option it's well worth it!
I felt safe eating there ! The young girl looked at me like I had ruined her day when I said gluten free because it was going to be extra work for her and she was not happy. But then the manager came out and told her he would take care of it. He was very nice!
They use individually wrapped Udi's sandwich buns. Everyone on the line changed gloves and they cleaned the entire line before making my sandwich. They also did not start making any gluten containing sandwiches until mine was wrapped and off the line. Their corporate website says they can't guarantee no cross-contamination but I had absolutely no reaction to my sandwich. My new go-to!
The staff here did a great job. They cleaned the slicer and counter, washed their hands and changed their gloves, and pulled out fresh paper to make my sandwich. It is Udis bread so it's pretty dry, they might want to try putting thinly sliced apples on the bread to moisten it and add flavor like some places do. Also, little packets of mayo would be a welcome addition since I did not get mayo since I saw them slather the utensil on the Gluten bread order in front of mine and then put the utensil back in the mayo. But the staff was great and one of them was training other employees on how to prepare a sandwich for someone with celiac disease.
Nima tested and approved! Staff was crazy nice at the Paso Robles location, willing to talk through the allergen precautions. Also-it was delicious! The udi’s bread that they serve is 10x better than any udi’s product I’ve purchased at a grocery store. Even saved half for the next day and it tasted great! I had the gluten free Club Sub. SO delicious!
I'm 3 for 3 having good experiences. Happy to have a quick sandwich shop option. 2 sizes too, regular and giant, so that's nice. Be warned though, it's Udi's bread, so you know what quality you'll be getting. (...Mediocre) Anyone else miss French bread?
Staff wasn’t very knowledgeable on getting condiments from new containers, even when I asked specifically for her to wipe everything down and get out of new containers, she had an issue with it and couldn’t do it. Needless to say I left without getting any food. She wasn’t very aware of cross contamination.
I have celiac and have eaten at this location 3 times with no reaction. the staff is trained on what to do. the bread comes out of a package, they wipe down the meat cutter , they change gloves and they prepare on a piece of new paper covering the cutting board which they also wipe down.
I was so excited to hear that they finally got gf bread!! The bread is wrapped individually and they completely clean everything and change their gloves to prevent cross contamination. I stayed away from the condiments though as I am sure the contamination is high with those and I used packets instead. I did not get sick and it was delicious! I would recommend to anyone with Celiacs as long as you order smart!
I can’t believe how great these people are! They totally understand gluten free needs and are the most patient restaurant ever! Every option they give to people without gluten free needs they have for a gluten free option! (Except for the meat ball).You just get gluten free bread! (Which if I don’t say myself, if very tasty!) the staff is very kind and has no problem at all giving someone a gluten free meal. As for the taste, there subs are delicious! These people are amazing! I totally recommend coming to this place!!!!!
Ever since Jersey Mike’s rolled out the Udi’s bread, they changed their whole way of handing a gluten allergy. They wipe down the entire slicer with a clean wash rag and then use a different knife and mayonnaise squeeze bottle to prevent cross contamination. The bread is different than the normal GF Udi’s bread. You won’t be disappointed.
I loved there chicken cheesesteak sub. The gluten-free bread is delicious. The surfaces are clean and they heed caution if you cannot have gluten. Thank you!
Fantastic! The staff asked if it was an allergy. They washed hands and put on new gloves, washed the knife. Layered paper down and cleaned meat machine. The bun was large and delicious (not UDIs). I got mayo packets on the side to be safest. The manager was also very attentive and asked how I liked the preparation process and how the bun tastes.
AMAZING! to be able to eat an actual sub, holy cow! ok, the staff, when I was there, was amazing. Did everything right. New cutting board, knife, gloves, offered new toppings, cleaned the grill, ect.... asked me questions, "allergy or preference".... they were so good! the roll was big!!!!! And pretty tasty!!!! the only downfall, if any, was the price. A small GF sub & a water, $15 a large Italian, $20! there is a hefty additional fee for the GF roll..... personally, I am ok paying it because it taste good and staff did everything right! I can't wait to go back! (this was the Beverly, MA location)
Went in on Sunday night and ask for gluten free and they were great and the sandwich was excellent. They immediately cleaned the area and then changed gloves again and made my sandwich they had a knife that they used to cut the sandwich. They did everything to prevent cross contamination. Will definitely go back!!! This was in Quakertown,PA
This was our 2nd visit to a Jersey Mike’s for their GF subs & regular subs too! We previously visited the E. Lansing location & safely enjoyed our Super Bowl subs, so we were excited to try a few more subs. This visit was another success! We all loved our subs (GF & reg) & the manager Brendan was beyond Amazing! Their customer service was just as great as the food! We’ll definitely be back!
Gluten free bread was absolutely delicious, it did not taste dry or heavy like some gf breads can.
My son had a GF grilled chicken sub. We watched the gloves being changed, knife and cutting boards & grill top being cleaned as well as a whole new area of his sandwich being prepared. It took longer and I am fine to wait while proper precautions are taken.
I have celiac and have pretty severe reactions so believe me when I say I'm cautious if I choose to eat out (which is not very often). I had heard they were carrying gf bread and REALLY wanted one as I haven't had a sub in about two years. When I went there I requested to speak with a manager as I was very skeptical. They were so nice there!! I of course asked about cross contamination; The manager explained to me that they have protocols in place to use with gf bread. They have posted instructions for the employees. They wash hands, use a fresh knife, remove the bread from a sealed package and cut it in the parchment paper. He made my sandwich himself and I definitely did not get sick! Best sandwich I've ever had. THANK you Jersey Mike's!!!!
They seemed to know what they were talking about when we called to ask for info about subs. When we got there though I was disappointed. There were 3-4 people all working on subs. One of them was new. Man at the slicer changed him gloves then got a paper but when he started slicing the meat he put his gloved hands in bread crumbs from the previous order. Then came the toppings. All came from the same area as the other orders. And then the last girl,a new employee, used the same knife to put mayo on as the gluten filled subs. And to cut the sub. If you try it out watch them like a hawk.
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