Told them I was Celiac. Manager starts cutting the meat on dirty cutter, bread crumbs everywhere. Asked him don’t you wipe the machine and he replied that all the meat is gluten free. Then he cleaned the machine. đ Every time I go there, it’s pretty clear that the manager doesn’t like taking the time to clean first. I try to go when they aren’t busy so I don’t hold up the line, but I guess it doesn’t matter to this manager. Any time is an inconvenience. Next time I will go to a different location.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I had a reaction because I went during the lunch time rush and there were loaves of bread everywhere. Now the guy was really nice about wiping down the equipment, but I was being risky by going at a busy time. I didn’t get violently ill, but ill enough to know I had been cross contaminated.
Yes
Gluten free bread is separately packaged. They changed gloves and stopped to spray down the slicer in front of me. They used a separate work space to put my sand which together.
Yes
They take gluten free requests seriously. I’ve personally seen them clean the prep are, change gloves, and clean the knives before preparing gf food. I prefer to get a tub there but they do offer a gf sub.
Yes
Very thorough when you’re an allergy customer. They clean everything no matter how busy they are. Packaged Udi’s bread and you can order 6” or 12”!!
Yes
This location is awesome! The bread tastes great and is a huge portion, and they are very thorough in how they handle gluten free orders. They change gloves, clean the entire grill if you order cheesesteak for example (which I highly recommend) and clean the counters before assembling your sandwich. I have eaten at this location at least 10 times and have never gotten sick!
usually when a franchise offers GF you get a dinky sandwich that falls a part as soon as you look at it! I was beyond impressed when I ordered my GF sandwich. I received a very supple sandwich loaded with all the good stuff. They use Udi's bread which is typically on the dry side but when you load it up "mike's way" it is the closest thing to a "real" sub you have had since before you went GF. The staff took the time to clean all the work areas to decrease possible cross contamination issues and had all separate condiments, cutting board and knife. I have never been to another sandwich place that literally stops all business and puts 100% of their focus and attention on ensuring that I am safe and my food is handled with care! Hands down the BEST experience with GF sandwiches and I will be back in the future!
Yes
They offer Udi’s rolls for subs, the staff changed gloves, sliced fresh meat, and cleaned all work surfaces prior to making the sub, including using a dedicated gluten free knife to slice the subway roll.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
The service is always good. The make the GF bread sandwich separately from other sandwiches and the clean the meat cutter before using in GF bread request. Our daughters favorite sandwich shop.
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
Went to this Jersey Mikes today and advised of celiac disease. Everyone on the line stopped, started cleaning everything. Wiped down the slicer, the boards everywhere. All new gloves for everyone. Udis bread, and a new lettuce from the back. They took every precaution and more. It was red carpet treatment. We thanked them over and over. Very accommodating and delicious!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
All my sister and I have wanted for years is a wawa hoagie! Finally we found Jersey mikes. Obviously it doesn’t taste 100% like normal bread, but our gf hoagie was still pretty good! The 4 stars is because my sister ordered it so I can’t comment on the precautions taken. I can say that neither of us got sick, but we may be silent celiacs
— Some
— Good
I have never had a problem eating here until today. They must be under new managment. I had to have them re make my bowl. They did but I had to explain to make it on the space designated for gf sandwiches and not on the gluten crumb counter. I won't be back.
— Not at all
— No gluten-free information on the menu
— Not Much