I was very impressed. They asked if I chose gluten free due to preference or allergy. When I said allergy they switched gloves and wiped down the boards as well as got out a new knife. They put the gf bread on a clean piece of paper. The bread stayed on that while preparing. They were Knowledgeable on which ingredients were gf. They put my sandwich on a clean piece of paper to wrap it and put it in its own bag. They also have udis gf cookies.