Cleaned the grill and surfaces for me without being asked. Made a great sub on GF bread. A+
I was skeptical going in, this being a sandwich shop and all... but was very impressed with their process for minimizing chances for cross contamination.
They have big signs in the window advertising they have Udi’s sub rolls. They are prepackaged and kept separate from gluten containing products.
There is a sign hanging behind the counter documenting their gluten free food prep process.
As soon as I asked for gluten free bread, they changed gloves, cleaned the meat slicer and stove top, grabbed parchment paper and started prepping my sandwich in an area separate from where they normally make sandwiches. They have separate utensils, condiments and veggies and what not under the counter for Gf use. The staff was well trained.
Most of their sandwiches can be made GF. The bread was really soft. Not hard like the udi baguettes you get at the grocery store.
I have not had any issues since eating there. I usually know within 45 mins of eating gluten so I feel sure it was safe.
There another lady their who has celiacs and she’s had 4 sandwiches with no side effects...
Just sharing in case anyone else was curious about it. I’m excited. I have missed a good sub. I got the steak and cheese. It was really tasty.
Also, this location and the one in lake Mary do a promotion - buy a sub on Tuesday and save your receipt, come back the following Tuesday with the receipt and get that same sandwich for free!
Yes
I believe I got glutened at this location. They did a great job of cleaning the equipment and wiping down the countertops, but did not get fresh ingredients from the back so everything had been touched by gloves that had previously handled gluten. I’m very sensitive.
— Not at all
— Most/All
— Average
I did an online order and asked for the manager to make my sandwich with new ingredients and clean utensils. They ended up making it in the back for me. Awesome service
— Very
— Most/All
— Excellent
Very friendly staff! I told them it’s an allergy and they prepared my sandwich separately. Wiped everything down. Changed their gloves and prepared it on a dedicated mat. I got a giant sub and the bread held up really well. I had leftovers and even the next day the bread didn’t fall apart
— Very
— Most/All
— Excellent
So disappointed - we used to rely on this place and have enjoyed Jersey Mike’s in other locations. This location will no longer use separate toppings, stating that contamination is inevitable regardless.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Went here with my celiac daughter a few weeks ago. Like all the Mike’s we’ve been to, they immediately cleaned off the counter, and took a separate knife and prep area from off a high shelf to prep the sandwich. No reaction, very good!
— Very
— Most/All
— Excellent