I have been to other Jersey Mike’s locations where they had a separate prep area including separate toppings (tomatoes, lettuce, onions, etc.) but this location only uses the back slicer and proceeded to use all of the same veggie bins that sit right in front of the regular prep area where there are tons of crumbs. One of the employees had just made a regular sandwich and threw back some of the lettuce into the bin. They put your sandwich on a separate tray so the bread doesn’t get contaminated but they are not safe with the toppings.
— Not at all
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
There sandwiches are awesome! My celiac son loves eating here. You can watch them prepare the sandwiches to make sure there isn't any CC. We've eaten here 10+ times and have never had a problem.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I asked what precautions they take. He said they have a separate slicer in the back but they use all of the ingredients like tomatoes, onions, and lettuce from the same prep area as the gluten bread. That area was covered in bread ends and crumbs. No way this place is safe to eat.
They are not careful with cross contamination. Will not come back again !!
Great place for a sandwich, they are so careful and knowledgable. Just ask them to hollow out some of the bread, it's a little thick.
Yes
The guy making my sandwich started making a wrap part way through on the grill, I had the girl at the check out make sure he changed his gloves again since he was about to finish my sandwich, he did it but definitely had a scowl on his face. It seemed like the other staff was knowledgeable but I would just make sure when you go to double check and watch. The lehi location seemed a lot better about being safe with gluten free. On the grill they use same utensils and area for the gluten bread just FYI.
They change gloves and prepare sandwich in separate area. They bring it out on a tray to put your toppings on in front of you. I’ve never had an issue. My favorite is the Cali club
Yes
I ordered my sandwich on Udis gluten free sandwich roll. Staff was great they changed their gloves and made my food in a separate prep area. The sandwich was huge and so so yummy! And more importantly I didn’t get sick! I will defiantly be going back.
Yes
They don’t offer a kid’s gluten free sandwich so I had to buy my daughter an adult sandwich. However she loved the bread. She had the tuna. The staff were knowledgeable and took proper precautions.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
This location (on University) does not follow the gluten-free protocol! I go to Jersey Mikes often as a safe option while traveling. Today, I ordered a GF sub (specifying for an allergy) and the manager instructed the employee to make it on the regular slicer so they wouldn’t have to clean the gluten free one again. I asked if he could please use the GF slicer, and he did… without changing his gloves. Then, he carried it over to the regular line and used the non-GF knife and veggies. I asked if he could please use the separate GF area that was all set up and he said “this was how they always do the GF orders.” The manager and other employees saw this and did not say anything. I did not eat my sub.
— Not at all
Called ahead to verify that they have gluten free bread, which they do. Awesome! When I got there the place was super busy, and I almost left out of fear that I would slow the process down even more. Decided to stay and give it a chance. The person at the meat slicer wiped down the area and slicer when I told him I needed everything gluten free. He was amazing about it. I had to ask them to grab fresh ingredients from the back though, because the person adding the toppings just wanted to use what was up front. They weren’t thrilled with getting stuff from the back, but they did do it. Overall it was a decent experience.
— Somewhat
— Some
— Good
Great celiac-safe protocols. When I mentioned “gluten free” the staff immediately changed their gloves, used a separate knife, and put paper down to avoid contact with the cutting board. They also have Udi’s snickerdoodle cookies!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They have GF sub sandwich rolls! Possible cross contamination but they were careful in preparation. My sandwich was the best Ive had in such a long time! It’s so nice to be able to have a ’normal’ meal along with the rest of my family! They also have an option to make your sandwich a meal with a drink and chips or even an individually packaged GF udis cookie!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent