Very knowledgeable about cross-contamination. They wiped down the counter, grill, and sliced. A different employee changed their apron and gloves before making my sandwich. When two other people came in and ordered right behind me, they made sure to finish my entire order before making their “regular” sandwiches. They have Udi’s brand (if that makes a difference taste-wise). They even had pre-packaged gluten-free Udi’s cookies with the other desserts. A lot of their pre-packaged chips contained gluten, but other than that, it was just like ordering a “real” meal!