The first time I went they cleaned everything and it was a really great experience. A nice gentleman helped me out and lead everyone on what to do. The second time thought the Manger was very unaware of the severity and i ended up just leaving with out one of the sandwhiches i had paued for cause it was very frustrated. Great place if the right people are on staff!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Udi’s buns and the staff are really good about cross-contamination prevention. They change gloves, have another work station to cut the bread, separate knives…my son loves it. Oh, and they even stock Udi’s cookies.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I eat here about 1x month and haven’t had issues with cross contamination, but my god are they rude and disrespectful. They always act like it’s a damn imposition to order anything off the grill. Their attitude and the cleanliness of the restaurant are awful. Don’t think there’s a clean place that’s safe to sit down to eat. Oh and they’re going to close an hour early every night says the paper taped to the door.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Good
Jersey Mikes is my go to when traveling - I have eaten at location in many states and they have all followed their process to minimize cross contamination. They have a poster in the wall if you look for it:
• separate location for making GF sandwiches
• change gloves
• cut fresh meat
• clean grill if you order a hot sandwich
• they have Udi’s sub bread
Key West location met all the same standards. Super quick service, asked if it was an allergy and then followed the process. Have never gotten sick after Jersey Mikes.
You can order any of the subs with UDi’s GF sub bread (it’s better then what we can by frozen in the grocery store, very soft), and you can even get a hot Philly cheese steak!!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
i have a gluten allergy and made sure to communicate this to the staff working. they went out of their way to clean down surfaces and make my sandwich with clean hands and fresh gloves away from anything that could harm me. service was absolutely incredible! will definitely be coming back!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I go here all the time and I've had very good luck. They make the gluten-free in the back.
— Somewhat
— Most/All
— Excellent
Great sandwiches and super safe. When you ask for gf they will ask if it’s an allergy or preference
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent