Jersey Mike's Subs

Celiac friendly?

Yes

This location is amazing! They understand celiacs and go above and beyond to avoid any cross contact.

I've eaten here multiple times. Real celiac. They are careful with a separate side for gf. Awesome. No problems. Delicious.

I was super skeptical about this since I knew it was very new to this location...however we got lucky and met Bree who is the assistant manager. I asked her about gf bread and process and she walked me through the entire thing. Showed me their entire gf line, gf machine and they pulled all the fresh ingredient me from the back and sliced them right there in front of me. She changed her gloves twice through the process and even got a new mayo bottle for me. They use package udis bread that stays in a wrapper until they open it. I felt so incredibly safe it's unreal. Also her family has celiacs so she understood the severity and made us feel at ease. It was a celiacs perfect experience. The only concern was the other employees had 0% idea what was going on. I heard them asking what gluten was and they didn't know anything about the prep for it. Hopefully this means the manager and/or assistant manager is always there to help. She did say they just started this on 12/7/17 and they are still educating employees.

Informed staff I was celiac, asked about there allergy protocols. Staff told me they can accomodate and have a seperate line for making food. I ordered my sandwich asking for gluten free bun...he relayed the order to someone else. They prepped my sandwich on a back line(I couldnt see) adding toppings from the front line to mine, they had a seperate knife and everything. Got home...was the same bread as my husbands which is not gluten free.

Celiac friendly. I have eaten here several times and I've never had a reaction. Just ask for gluten free bread and they will ask if it's by choice or allergy. If you tell them allergy, they take it to the back and prepare it in a separate location.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

On Safety

When ordering gluten free they clean the entire area including the slicer. They changed gloves and got all ingredients from the back. They have gluten free bread and keep it completely separate from the regular bread.

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Any sandwich can be made gluten free and the gluten free bread is pretty good. They have chips and sometimes individually package gluten free cookies.

Other Characteristics

• Offers online ordering
• Good for takeout
• Good quality & quantity of healthy options

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

On Safety

I am celiac and never had an issue. They use certified gluten free bread (Udis). They ask if you have an allergy and they change out gloves/utensils and make the sandwich in a dedicated gf station.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Offers online ordering
• Good for dairy-free
• Good quality & quantity of healthy options
• Good for takeout
• Offers delivery

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contamination?

— Unsure

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

On Quality & Quantity

I haven’t eaten in restaurant due to covid so I am not sure what safety precautions they take. I ordered a sandwich on the gluten free bread and though I didn’t get sick I can’t say I really enjoyed my meal. The bread they use is the worse gluten free bread I’ve had. It was super dry and thick but also didn’t hold up at all. Basically from the first bite the whole bread flaked into a million pieces and I had to chug water cause it was so dry. So yes they offer gluten free bread and I assume it’s pretty safe to eat but other than the meats and veggies it’s not very good.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

On Safety

One person stayed w the order instead if passing it. Wiped down everything, including the slicer. Alerted rest of staff he was doing gluten free. This has been process each time I’ve eaten here.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

Udi’s bread was a bit too much, maybe hollow out a bit before eating. Even had gf cookies and chips were good.

Comment

Amazing. Almost any sub can be gf. Bread was softer and they even have Udi’s cookies. They were all very careful about cross contamination.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

Used to work at a Jersey Mikes before I was diagnosed. There are no dedicated gluten free zones and bread touches almost all the surfaces so I don’t trust it

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

They change their gloves!

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

They have bread and if you don’t want to do the bread they have the sub in a tub which is also delicious!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

On Safety

They change gloves and thoroughly clean surfaces before preparing gluten free sandwiches.

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

The food was great! I used their website to find which sub ingredients were gluten-free.

Other Characteristics

• Offers online ordering
• Good for takeout

These guys are the best! I phone ahead because I was coming with like 40 teenagers and adults, at least 10 were GF. They never complained, they were ready for us, and welcomed us. They gave us a group discount because it was a school event. They clean everything before slicing the meat. I just love them and cannot say enough about them.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

A separate counter used to prepare GF subs.

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We have been to other Jersey Mike's, but noticed this one is not listed on the app. We can confirm the do carry GF buns, and use the same procedures as other places (change gloves, open sealed individual bread package in a dedicated GF section of back of counter, septate knife and paper). As my son is just GF intolerant, I cannot arrest to certified celiac friendly, but I feel they use good precautions.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Offers online ordering
• Good with other allergies
• Good quality & quantity of healthy options
• Good for takeout
• Offers delivery

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

On Safety

This Jersey Mikes does a great job of keeping things separate. They clean the grill if you tell them its for an allergy. I have ate here many times and have never been sick.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Offers online ordering
• Good with other allergies
• Good quality & quantity of healthy options
• Good for takeout

I asked about their cross contamination procedures. They said they would change their gloves and make the sandwich on a clean paper so it wouldn't touch common surfaces. I didn't get sick. They bread they use is awesome - I almost wondered if it wasn't gluten free. This place is definitely a little pricey since they charge extra for gluten free bread, but worth it if you're really craving a sub every once in a while.

Has gluten free bread option for their sandwiches

They take cross contamination seriously and the sandwiches are great, nice and big

I love going here it is my favorite place to get a heart sandwich

Celiac friendly?

No

I am celiac as are my 2 daughters. We have eaten at 4 other Jersey Mike's in the metro detroit area and loved them. This one not only tried to tell me a slicer covered in bread crumbs did not have crumbs, but they argued that wiping the blade was all they could do. We left and drove to another safe Jersey Mike's

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

On Safety

The staff changed gloves and thoroughly cleaned the equipment without us even needing to ask. The gentleman not only wiped down the counters, but he laid down paper to make the sandwich so the bread never actually touched the counter. The equipment is all shared, so that's a concern, but the staff is well trained and I watched the gentleman making my husband's sandwich spend about 10 minutes cleaning before making the sandwich.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Offers online ordering
• Good for dairy-free
• Good quality & quantity of healthy options
• Good for takeout
• Offers delivery

Is ALL the food in this establishment gluten-free?

— All food and drinks are gluten-free

On Safety

If you tell them allergy they clean everything up and even get you the condiments from bottles behind them they have out separately.

On Quality & Quantity

The bread is so good! I always splurge for the giant and have lunch for the next day!

Comment

Staff knowledgeable about celiac. They clean everything down before making my hoagie. I have eaten many, many times here with no problems. Love the choices we have. So nice to have a hoagie again.

Celiac friendly?

Yes

The staff wipes everything down changes the knife and their gloves. I usually bring my own mayo packets or use some at home because it is a shared container with the same knife that has touched gluten, but other than that everything else is okay. If you are really scared of gluten in the toppings they might grab you some from the back, they have had to for me sometimes when they don’t think it’s safe. They are really nice and will try to accommodate you accordingly.

Celiac friendly?

Yes

Never had an issue with the food and I love the fact they were one of the first t I offer gluten free subs. They always clean and take all precautions before making my food.

Some staff knows what to do but others do not take precautions seriously and I got sick as a result. Be careful!

Celiac friendly?

Yes

I have celiac disease, I LOVE JERSEY MIKE'S! I advise the staff of my condition, they go to work, cleaning the area, bring out clean knives, change gloves, etc.; with a great attitude at the same time. Great customer service at both locations.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac friendly?

Yes

So safe and efficient! They sure know what they’re doing to ensure there is no cross-contamination. However, I got a cold sandwich with toppings and by the time I ate it at home, the bread was so soggy and basically disintegrated. At that point I used my own bun at home. Overall not a bad experience as I did not get sick. They were awesome.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

They keep the gf bread in a air tight bag to prevent crops contamination. They also wiped down the counter and meat slicer. A special bottle of mayo is availed so the mayo spatula that touched normal bread doesn’t touch gf bread.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

They don’t upcharge for gluten free. The bread can be dry, it is best with added oil and vinegar. If you want a more food that is fresh a suggest getting a sub in a tub, which is gf.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Comment

If you get takeout, make sure to check your items before you leave! You can clearly tell the bread will be Udi’s by the texture of it, just make sure that’s what it is before you leave. I’ve never had the issue but I’ve heard of others leaving with normal bread before, thought I’m sure they are much better about it now.

Celiac friendly?

No

Used the mayo from the line that touches the regular bread

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

They said they would change their gloves and that the sandwich is made on a cookie sheet and paper to make sure it isn’t contaminated

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

On Quality & Quantity

The quality was horrible

Other Characteristics

• Good for takeout

Comment

Beware: This place glutenized me. The food was horrible and not worth the pain that I went through after ate here. I went through every protocol that I normally go through to ensure that my food was prepared correctly but the people just acted nonchalant about it I should’ve known better than to eat this sandwich. I would never eat here if I was a celiac.

Celiac friendly?

Yes

Staff very careful when preparing my sandwich (mentioned celiac). Each person that touched my sandwich changed gloves and wiped down the space. A clean knife was brought from the back to cut, and they were careful to keep my sandwich on the paper. They have Udi's bread available. Good experience!

Celiac friendly?

Yes

The servers are well-trained and are great at wiping down surfaces. The bread is absolutely delicious. My boyfriend is extremely sensitive and has never had a reaction.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

We did not watch them prepare my food. However, I got very sick. One of the worst in a while, so there was definitely cross-contamination somewhere.

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

On Quality & Quantity

I wish they had toasted the bun on my cheesesteak sub. Ordered gluten-free to go and specified gluten-free important. Got very sick so not celiac-safe. We did not use the word “celiac” may try again, say so and watch them prepare.

Comment

Really tasty. For those who are not celiac, might be a great option!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

On Safety

My son, daughter and I have eaten there several times and never had a problem. They have gluten free rolls. They take precautions, but these are kids and don’t always do the best job with cross contamination. Watch and stay on top of them.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

As usual, costs more then regular and is smaller

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

On Safety

They always make sure they change their gloves and clean their workspace as well as only having one person go through the line. I have never been sick!

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac friendly?

Yes

Tried to use app on Mother's Day. Useless. Called to place order. We live out of delivery area. As we were on the way out, they called our land line to inform us they are out of gluten free bread.

Celiac friendly?

Yes

My daughter did not like the gluten free sub roll at all! But in the end it was a very safe place to eat and gluten free bread in general doesn't taste the best.

Is ALL the food in this establishment gluten-free?

— All food is gluten free, some drinks may not be gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Wipe down everything before making a gf sandwich. Udis rolls.

If you tell them your celiac they will change gloves and wipe down counter and deli meat slicer. They are trying but they do not have a dedicated area for making gluten free sandwiches or for toasting bread. Their is cross contamination for sure. The gluten free roll they use is okay but dry and too thick imo. Unless you ask for extra meat and condiments it will feel like your eating a thick dry roll with no flavor.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

I had their gluten free bread with a club sub and it was good. I’ve also heard from another celiacs person that this is one of his go-to places.

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac friendly?

No

The staff refused to clean the grill. They scraped it but that is not enough if you have celiac disease. They refused to wipe down the grill after scraping. This could make me sick. I have eaten cold subs there before and they were good but don’t trust the hot subs if you have gluten/ celiac issues.

I cant speak to the preparation as my husband picked our order up, but the bread was absolutely terrible. It was so dry and possibly stale. Bummer because it was GF sub bread, so I was excited to try something new. I ended up scraping the insides off the bun and eating with a fork.