2733 Papermill Rd Suite 10, Reading, PA 19610 Directions

Top Reviews


Not celiac
2 months ago

They have Udi's rolls and a dedicated workspace for gluten free subs. Their Udi's snickerdoodles are soft and yummy!

Gluten Free Features

  • Bread/Buns
  • Sandwiches

Categories

  • Deli
  • Fast Food
  • Lunch
  • Takeout

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Reviews of this Chain

yesterday

They are very friendly and knowledgeable. They take precautions and use a separate area when you order gluten free. I love when people don’t make me feel annoying for asking for gluten free options, but rather show that they care.

Celiac
yesterday

The staff happily changed their gloves and used a separate workspace so there wasn’t cross-contamination. I ended up with a migraine for the rest of the day, but I’m not sure if was from here since I’m traveling. They use Udis buns, which were dry. I’ll probably do a salad next time

Celiac
yesterday
Celiac friendly

Very good. Luckily I was their first customer so I didn't have to worry about cross contamination but she did explain how they do things if I had come later. They seem to really understand and my sandwich was delicious.

Celiac
2 days ago
Celiac friendly

The staff here is amazing- tell them if you have a gluten allergy/celiac, and they will prepare in the back. I’ve never gotten sick here!

Celiac
2 days ago
Not celiac friendly

Unfortunately I had a terrible experience going there today. While the sub in itself was alright the staff was extremely rude and very unwelcoming. At the time we went there was a lot of people and I understand a worker being frustrated about a lot of customers who aren't super nice, but when we got there we had an online order and we ended up having to wait almost a half an hour beyond the time it said it would be ready. During the time we were there one of the workers spoke to us and asked us if we had an online order and confirmed that we had a gluten-free online order. However while we were waiting someone else online made a gluten-free order and she made a nasty comment about how she was sick of the gluten-free orders and gluten-free people basically. I thought it was kind of rude considering that we were a gluten-free order. She was very unfriendly and unwelcoming and while I get that there were a lot of customers and she seemed short staffed her entire attitude is very off-putting. Truth be told because they were so busy I don't think the proper precautions were taken in making the subs and one of our party was cross-contaminated. It was a very disappointing experience and I would never go back. If you have a gluten allergy while they have gluten free bread they apparently don't like the gluten-free customers as it's an annoyance to them to have to make something gluten-free. That was basically what the worker said which was ironic because she wasn't the one making the sub however she had issue with anyone who was gluten-free wanting to get a gluten-free sub because it really pissed her off that people were ordering them. A total fail in my opinion.

Celiac
2 days ago
Celiac friendly

Wow! They were great! They offered to wipe down all of the equipment for me and did it with a smile. My sandwich was perfect and they did their best to not make me feel uncomfortable for the inconvenience. Highly recommend!

Celiac
2 days ago
Celiac friendly

The gluten free food was all prepared separately. The sandwiches were really good.

Not celiac
2 days ago
Celiac friendly

Prepackaged subs, changed gloves, knife, and prep station.

Celiac
3 days ago

They have always been very careful about cleaning the slicer but I did notice they dont really use a fresh towel to wipe it down. That being said my son has celiac and has always had a great experience here

Celiac
3 days ago
Celiac friendly

Staff is knowledgeable and gf bread is great.

Celiac
4 days ago
Celiac friendly

The bread was ok. Needs more flavor. I would buy it again.

4 days ago

I've eaten here a lot. They clean everything and put new gloves on for me. They know me and are really happy I come in frequently. Since it means they clean well

Not celiac
4 days ago

As usual, great sub on gluten free roll. Cleaned all surfaces before starting. Kudos to you guys!

Celiac
4 days ago

I had a sub in a tub and it was great. They changed gloves, cleaned machines and got me fresh ingredients from the back. They did a great job for me, we’ll be back!

Celiac
4 days ago
Celiac friendly

The staff is always good and prepared to take care of my food. I order both the GF bread and salad.

5 days ago

The staff were very friendly and helpful. The subs were made fresh. The meat was shaved just before adding it to the sandwich. A GF sub was a nice surprise and so delicious, and we did not have any adverse reaction to the food. A Big Win! 😃

Celiac
5 days ago

They have a separate area to prep gluten free meals.

Not celiac
6 days ago

Gluten free bread is ok. Not much flavor but holds together ok. Good sandwiches.

Not celiac
1 week ago

Went four times while in Nashville. Not sick once. Kudos to you!

1 week ago

Staff here will change gloves and wipe down all equipment or assemble sandwich in separate location. Takes a bit longer (so allow more time if doing an online order to pick up), but worth it for the reassurance.

Celiac
1 week ago
Celiac friendly

The Udi’s bread comes prepackaged. They took great care when I mentioned cross contamination, and changed their gloves, cleaned surfaces, and brought out fresh lettuce for my sandwich.

Celiac
1 week ago
Not celiac friendly

I’ve tried this place 3 times now in the last year and gotten sick each time. When you order gluten free they ask if it’s preference or allergy. I’m always sure to tell them allergy, they clean down the line, slice fresh meats and get the toppings from the back. I’ve tried a few times because they seem to take precautions, but somewhere along the line something isn’t being done correctly or cleaned enough because it never ends well for me.

1 week ago
Celiac friendly

Opening 6/19/19! Gluten free subs and cookies available!

Celiac
1 week ago

I was fairly disappointed while at this location, the staff was very rude and wasn’t very knowledgeable about gluten free and didn’t wipe down their equipment very well. I have celiac disease and didn’t feel comfortable eating at THIS establishment. This establishment wasn’t very good but I’ve been to others that have been much better

Celiac
1 week ago

This location was the first time I’ve gotten sick from Jersey Mike’s since my diagnosis. The sandwich ingredients were all safe but still got sick. They are knowledgeable and do their best but it was a def reminder about how important cross contamination is.

Celiac
1 week ago
Celiac friendly

The staff was very knowledgeable about their gluten free protocol and took great care in preparing my son’s sandwich.

Not celiac
1 week ago

The staff was very contentious making my sandwich. Cleaned the deli slicer, used the bottled mayo, and kept my sandwich on paper and a separate cutting board. Gloves were switched once I asked for gluten free bread.

Celiac
1 week ago

They do a great job most of time. My daughter has never been sick from here but I do have to watch them closely so that she isn't cross contaminated.

Not celiac
1 week ago

They are not careful with cross contamination. Will not come back again !!

Celiac
1 week ago
Celiac friendly

BEST SUB SPOT for Celiac! The manager is super knowledgeable. She cleans the machine, makes everyone change gloves, the Udi’s bread comes in a plastic wrap, and she uses a separate mayonnaise container. They also have Udi’s cookies for sale! Love this spot, recommend for all my Celiac people looking for a good sub.

Celiac
1 week ago

Changed gloves - very careful without having to tell them what to do. Awesome!

Celiac
1 week ago
Celiac friendly

My son has celiac and every time we go they are great. We tell them he has an allergy and they put on new gloves and get a new mat. He's never had any issues after eating there.

1 week ago

We are new to Celiac, and we’re new to ordering for Celiac. We went here because we knew they had gluten-free buns, and we knew that they would clean the machine. My daughter explained that she had Celiac, they promptly cleaned the slicing machine, and then both girls on the line changed their gloves after washing their hands. Her sandwich was placed on brand new paper, and then she ordered her toppings, and it wasn’t until we got into the car that I realized that all of the toppings had been contaminated. They didn’t get new toppings from the refrigerator, they used them straight off the line that they had used for everyone. The bread was so thick that my daughter choked on it. We probably won’t be back.

Celiac
1 week ago
Not celiac friendly

The staff knew bread had Gluten. There were signs on the wall of how they should handle gluten free order. I ordered my sandwich as a salad. I reacted before ever leaving the place. Cross contamination from no knife switch or glove change.

1 week ago

Gluten free sub rolls and the staff took very special care to avoid cross contamination by changing gloves and using separate knife to cut the bread. The staff was very kind and happy to be accommodating. Food was nice and fresh. So excited to have another lunch option that is safe for me!

Celiac
2 weeks ago
Celiac friendly

Impressed. Wiped everything down, new gloves, double paper under the sub, new knife. I will eat here again.

Celiac
2 weeks ago
Not celiac friendly

I have celiac disease and was excited to see the good reviews. However, while waiting in line, I did not think this was a safe place to eat. Although everyone was wearing gloves, it was the same pair for every order. Including grabbing regular bread, and then reaching for all the toppings. I saw someone put a slice of cheese back. Even if they wiped the counters, it’s directly where the cut and prepare the subs so there a huge chance of cross contamination.

Celiac
2 weeks ago
Not celiac friendly

Sandwich prep area was a cross contamination disaster. Watched an employee remove ingredients from a sub and place them back in bin. 0 stars

2 weeks ago
Celiac friendly

The gluten free bread and sandwich choices are delicious!

Celiac
2 weeks ago
Celiac friendly

Staff is knowledgeable on gluten free prep. They have separate gluten free workspace and take the time to answer any questions you may have. Gluten free buns are Udi brand. Recommend to try the “sub in a tub” with no bread!

2 weeks ago
Celiac friendly

Great experiences here. Updating my original 5 star review because we eat here regularly, they ALWAYS clean equipment fresh for my sub, have a separate area and knife for gluten free bread, and it's just nice for a restaurant to respect those of us with gluten free needs.

Celiac
2 weeks ago
Celiac friendly

Whenever you order at a counter, there’s risk for cross contamination, but the staff takes great care to change gloves, wipe down the counters and use a new knife for gluten free sandwiches. I’ve been over a dozen times and have felt good afterwards.

2 weeks ago

Probably the best one I've had. It is the best!!!!

Not celiac
2 weeks ago

Staff was friendly. Cleaned equipment and were really nice.

Not celiac
2 weeks ago

Staff changed gloves, cleaned slicer and used separate knife/mayo. I felt like they did a good job preventing cross contamination.

Celiac
2 weeks ago
Celiac friendly

This place was awesome! They checked if it was an allergy, when we said yes she stopped everything, changed gloves, sanitized the slicer and counter then changed gloves again, and proceeded to make the sandwiches. They have a knife designated to only slice the GF bread (it had a blue handle instead of black) it was kept in a bin with the GF bread. They even offered udi’s GF cookies. I highly recommend this place!

Celiac
2 weeks ago
Celiac friendly

Staff was courteous and handled my order with care. The person who took my order had gluten intolerance and assured me all precautions were taken to avoid CC. Sandwich was large and satisfying as well as quite tasty

Celiac
2 weeks ago

I'm extremely sensitive and have never had an issue there. Let them know you're gluten free, and they'll clean off the workstation and change gloves.

Not celiac
2 weeks ago

The staff was knowledgeable and friendly. It was super busy but they were efficient. Sandwich was good. A great surprise!

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