I was able to go into this already VERY thoughtful sandwich establishment and they were very careful of my needs. I told them I was GF and they immediately said no problem ma'am. I'll clean up and get you taken care of. He not only changed his gloves, but washed his hands up to his elbows. He made my Sub in a Tub on a GF surface and the toppings came from a bin that was no where near the bread table. They keep all their ingredients for GF in an area that people making sandwiches and touching bread will not cross contaminate. Loved it and will go back.
Came in person today after having ordered and picked up in the past… they were out of gluten free bread and offered me wheat bread instead. I explained that I have celiac/severe gluten “allergy” and asked the staff to prep a sub tub instead. Explained the need to change gloves to avoid cross contamination and the staff agreed, then put the tub in the prep line next to the other sandwiches and the next staff member put their bread contaminated gloves on the tub. I explained the need to keep the tub away from the bread gloves and asked for a new one. They told me they can’t really realistically keep the tub away from the bread indicating that they don’t have a separate space to prep the gluten free options. I mentioned the clean paper another reviewer used in the past and the staff put it down on the line, then walked away and the other staff were prepping bread over the clean paper. All this to say the staff doesn’t understand celiac and didn’t indicate having a prep space for GF items. Unfortunately it doesn’t seem safe here for me.
They were EXTREMELY careful. They wiped EVERYTHING down from the slicer to the oil and seasoning jars. You are able to get a regular or a giant sub! The bread is absolutely amazing too! The employee on the slicer, I wish I got his name, remembered our order from weeks ago, and the couple behind us. AMAZING SERVICE!!
We’re on the road and were glad to be able to stop here for lunch. The #7 was more expensive than at home (being there in the neighborhood of a truck stop $$) but it was also HUGE. Jersey Mike’s is always our go-to for subs.