I ordered a gluten-free sub that was evidently cross-contaminated during the process. I was feeling ill for several days after eating here.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
I practically cried when I saw how seriously they took my allergy. Separate knife, clean gloves and then taken to a separate counter to finish. Thank you, thank you! We’ve eaten here many times but had been doing pickup the last couple of years so I had not seen how carefully they took care of my order. They did ask up front if it was allergy or preference so that may make a difference in how it’s handled. Basically any sandwich can be made on a GF bun.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I ate here yesterday and did not have a reaction. They change gloves, make it on a separate tray and cut it with a clean knife. They also have gluten free packaged cookies which was good also.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Everyone takes precaution with gluten free here from wiping surfaces, changing gloves, etc..
— Very
— Most/All
— Excellent
The staff was knowledgeable and very careful. They cut the bread and prepared the meat and cheese in a separate area. They used mayo from a squeeze container instead of the tub which was cross contaminated, they also changed their gloves without being asked. The bread is Udi’s, it was okay. Overall the sub was great, and I will 100% visit this location again!
Yes
GF sub rolls available. Very careful to keep things separate if you tell them you have an allergy.
I believe I got glutened at this location. They did a great job of cleaning the equipment and wiping down the countertops, but did not get fresh ingredients from the back so everything had been touched by gloves that had previously handled gluten. I’m very sensitive.
— Not at all
— Most/All
— Average
I did an online order and asked for the manager to make my sandwich with new ingredients and clean utensils. They ended up making it in the back for me. Awesome service
— Very
— Most/All
— Excellent
Very friendly staff! I told them it’s an allergy and they prepared my sandwich separately. Wiped everything down. Changed their gloves and prepared it on a dedicated mat. I got a giant sub and the bread held up really well. I had leftovers and even the next day the bread didn’t fall apart
— Very
— Most/All
— Excellent
So disappointed - we used to rely on this place and have enjoyed Jersey Mike’s in other locations. This location will no longer use separate toppings, stating that contamination is inevitable regardless.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Went here with my celiac daughter a few weeks ago. Like all the Mike’s we’ve been to, they immediately cleaned off the counter, and took a separate knife and prep area from off a high shelf to prep the sandwich. No reaction, very good!
— Very
— Most/All
— Excellent