33% of 6 votes say it's Celiac friendly

44 Boston Post Rd W, Marlborough, MA 01752 Directions

Top Reviews


Celiac

Overall Rating

Celiac friendly?

No

Review


I’ve tried this place 3 times now in the last year and gotten sick each time. When you order gluten free they ask if it’s preference or allergy. I’m always sure to tell them allergy, they clean down the line, slice fresh meats and get the toppings from the back. I’ve tried a few times because they seem to take precautions, but somewhere along the line something isn’t being done correctly or cleaned enough because it never ends well for me.

Updated 11 months ago read full review

Celiac

Overall Rating

Celiac friendly?

No

Review


The gf sandwiches are prepped in the same area as normal sandwiches. Looks like all of the toppings would be cross contaminated.

Updated 1 year ago read full review

Overall Rating

Celiac friendly?

No

Review


I ordered a gluten free sub. I verified with the staff that it was gluten free. I ate half of it and was sick for four days. I checked the other half and it wasn’t gluten free. I complained to the company and never heard anything back. This location is not safe.

Updated 1 year ago read full review

Gluten Free Features

  • Bread/Buns
  • Sandwiches

Categories

  • Deli
  • Fast Food
  • Lunch
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Review


Jersey Mike's is awesome for people who can not eat wheat but not for those with celiac. The Udi's sub rolls were great! The cross contamination is too much for those with celiac. They do change their gloves and clean the knife however.

Updated 2 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I have been back a half dozen times now, all with pleasant results. The staff are friendly and knowledgeable. While the gf roll is only ok, it is the only sub place with an actual roll instead of a lettuce wrap so I am a big fan.

Updated 2 years ago read full review

Not celiac

Overall Rating

Review


I finally can eat Jersey Mike's again. the gluten free roll is decent, it's kept separate from the other bread. they use a fresh cutting board and gloves. very conscious of people's allergies. highly recommend!

Updated 2 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Meats are GF. Employees were clearly trained to change into new gloves before unwrapping GF bread, and laid down fresh parchment paper to prepare the sub. Everything was prepared right in front of us and there was minimized risk of cross contamination. As with any restaurant that also prepares meals with gluten containing ingredients, there is always some risk, but I find that mentioning your concerns to servers and chefs helps best. One of our subs was made the incorrect size, but they fixed the order immediately. The Udis sub rolls were much better than I expected. Overall a very good experience and great to finally be able to get GF subs!

Updated 2 years ago read full review

Celiac

Overall Rating

Celiac friendly?

No

Review


Drove 30 min for gf sub. No precut meats or veg so changing gloves does NOTHING to prevent cross contamination for Celiacs. Gloves that have handled bread are grabbing meats and precut veg. Didn't even order and walked out. Server had no idea about safe handling of gf food. CELIACS DO NOT BOTHER WITH THIS PLACE!!!

Updated 2 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Comment

If you get takeout, make sure to check your items before you leave! You can clearly tell the bread will be Udi’s by the texture of it, just make sure that’s what it is before you leave. I’ve never had the issue but I’ve heard of others leaving with normal bread before, thought I’m sure they are much better about it now.

Celiac

Overall Rating

Celiac friendly?

No

Review


Used the mayo from the line that touches the regular bread

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

They said they would change their gloves and that the sandwich is made on a cookie sheet and paper to make sure it isn’t contaminated

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

On Quality & Quantity

The quality was horrible

Other


Other Characteristics
  • Good for takeout
Comment

Beware: This place glutenized me. The food was horrible and not worth the pain that I went through after ate here. I went through every protocol that I normally go through to ensure that my food was prepared correctly but the people just acted nonchalant about it I should’ve known better than to eat this sandwich. I would never eat here if I was a celiac.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Staff very careful when preparing my sandwich (mentioned celiac). Each person that touched my sandwich changed gloves and wiped down the space. A clean knife was brought from the back to cut, and they were careful to keep my sandwich on the paper. They have Udi's bread available. Good experience!

Overall Rating

Celiac friendly?

Yes

Review


The servers are well-trained and are great at wiping down surfaces. The bread is absolutely delicious. My boyfriend is extremely sensitive and has never had a reaction.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

We did not watch them prepare my food. However, I got very sick. One of the worst in a while, so there was definitely cross-contamination somewhere.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

On Quality & Quantity

I wish they had toasted the bun on my cheesesteak sub. Ordered gluten-free to go and specified gluten-free important. Got very sick so not celiac-safe. We did not use the word “celiac” may try again, say so and watch them prepare.

Other


Comment

Really tasty. For those who are not celiac, might be a great option!

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
On Safety

My son, daughter and I have eaten there several times and never had a problem. They have gluten free rolls. They take precautions, but these are kids and don’t always do the best job with cross contamination. Watch and stay on top of them.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

As usual, costs more then regular and is smaller

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free
On Safety

They always make sure they change their gloves and clean their workspace as well as only having one person go through the line. I have never been sick!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Celiac friendly?

Yes

Review


Tried to use app on Mother's Day. Useless. Called to place order. We live out of delivery area. As we were on the way out, they called our land line to inform us they are out of gluten free bread.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


My daughter did not like the gluten free sub roll at all! But in the end it was a very safe place to eat and gluten free bread in general doesn't taste the best.

Overall Rating

Safety


Is ALL the food in this establishment gluten-free?

— All food is gluten free, some drinks may not be gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Wipe down everything before making a gf sandwich. Udis rolls.

Celiac

Overall Rating

Review


If you tell them your celiac they will change gloves and wipe down counter and deli meat slicer. They are trying but they do not have a dedicated area for making gluten free sandwiches or for toasting bread. Their is cross contamination for sure. The gluten free roll they use is okay but dry and too thick imo. Unless you ask for extra meat and condiments it will feel like your eating a thick dry roll with no flavor.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

I had their gluten free bread with a club sub and it was good. I’ve also heard from another celiacs person that this is one of his go-to places.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Celiac friendly?

No

Review


The staff refused to clean the grill. They scraped it but that is not enough if you have celiac disease. They refused to wipe down the grill after scraping. This could make me sick. I have eaten cold subs there before and they were good but don’t trust the hot subs if you have gluten/ celiac issues.

Celiac

Overall Rating

Review


I cant speak to the preparation as my husband picked our order up, but the bread was absolutely terrible. It was so dry and possibly stale. Bummer because it was GF sub bread, so I was excited to try something new. I ended up scraping the insides off the bun and eating with a fork.

Overall Rating

Celiac friendly?

Yes

Review


They are great about cleaning, safety precautions and cross contamination. Been many times and have never had a reaction. So nice to be able to get a sandwich out!

Celiac

Overall Rating

Review


No problems and the subs are great, but very spendy.

Celiac

Overall Rating

Review


Jersey Mike's is one of the best for not Cross contamination. they are friendly and go out of there way to help people with celiac decease. any you have a wide range of possibilities

Celiac

Overall Rating

Review


Always clean the area, change gloves etc. Never been sick!

Overall Rating

Review


They've got a ton of options! I'm pretty sensitive and have eaten here multiple times and never gotten sick. They use a different knife and change their gloves.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The staff was trained to properly prepare my sandwich and they all did it with smiles! I was able to watch my sandwich being made the entire time. It was amazing!

Overall Rating

Review


No bread but they had gluten free on the menu as a salad and it was huge and great. Staff friendly and changed their gloves. You can get packets of mayo, etc instead of using the same spatula.

Overall Rating

Review


The staff here always take extra precaution when making my sub!

Celiac

Overall Rating

Review


Staff does an excellent job of taking proper precautions for gluten allergies, but be sure to emphasize (even if you don't get the gluten free bread) that it is an allergy order.

Overall Rating

Celiac friendly?

No

Review


Bun was awful. It was too thick and very grainy. It also crumbled every time I tried to take a bite.

Not celiac

Overall Rating

Review


Excellent service and excellent food! My daughter had the gluten free bread and they wiped down the sliver and counter and got a new knife as well as put on new gloves!

Not celiac

Overall Rating

Review


Staff changed gloves and were very accommodating. They use Udi bread and also carry Udi cookies.

Overall Rating

Review


Wonderful sun sandwiches on GF bread and they make it in a seperate area if you tell them it is an allergy.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Celiac Had the Philly cheese steak gf sandwich and no problems. Thankfully as I'm very sensitive. Bj

Overall Rating

Celiac friendly?

Yes

Review


Very knowledgeable about cross-contamination. They wiped down the counter, grill, and sliced. A different employee changed their apron and gloves before making my sandwich. When two other people came in and ordered right behind me, they made sure to finish my entire order before making their “regular” sandwiches. They have Udi’s brand (if that makes a difference taste-wise). They even had pre-packaged gluten-free Udi’s cookies with the other desserts. A lot of their pre-packaged chips contained gluten, but other than that, it was just like ordering a “real” meal!

Overall Rating

Celiac friendly?

Yes

Review


The staff did a great job of wiping everything down and changing gloves. Thank you

Not celiac

Overall Rating

Review


Their udis sub bread was a VERY PLEASANT surprise....I thought I was getting a half sub on sandwich bread!!! Yummy I missed occasional subs!!! I order for our crew and we went there so I wouldn’t be left out!!! I felt normal and it was really good!!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Only complaint is with a cold sub, I felt the rolls were very dry....but when I had the cheese steak, I wasn’t a big fan of the bread heated. I liked it better cold. I’m also only a month diagnosed, and they were super nice, and I didn’t get sick. I will say their gluten free snickerdoodle cookies were yummy!

Not celiac

Overall Rating

Celiac friendly?

Yes

Review


Amazing staff! Well trained. Great food.

Celiac

Overall Rating

Review


They have gluten free udi’s sub bread. They will ask if it’s a preference or an allergy when making your sandwich and will clean the surface area and change their gloves. If you are super sensitive to cross contamination watch out for the condiments that come in a tub (mayo).

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Staff was very knowledgeable! They knew all the procedures to keep my sandwich celiac friendly!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Staff is very knowledgeable. Had separate meat cutter and prep area. Bagged my sub separate as well. Did not get sick!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Separate line for preparing allergen free orders. The bread is a little dry, but I’ve never gotten sick eating here. Love eating here!

Overall Rating

Celiac friendly?

Yes

Review


I was pleasantly surprised by the wonderful service at Jersey Mike. They changed their gloves and prepared my sandwich on a different surface. No reaction and it was delicious!

Not celiac

Overall Rating

Review


Really delicious GF bread. They ask if allergy or preference and do a good job when you say allergy. I've been safe when I did not get any toppings (lettuce, tomato, etc) for a hot sub. They went straight from the grill to wrapping it up in a separate area.

Not celiac

Overall Rating

Review


They offer either sensitive or allergen options in how they clean the area and prepare the sandwich.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Told the workers i had celiac and they ensured their gloves were changed and any ingredients besides the meat and cheese was taken from a separate station to avoid contamination. They were super helpful and kind to me.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I have eaten here multiple times with zero problems. They change gloves, use separate utensils, have gluten free bread, and make sure that the sandwich doesn't come into contact with any cross contamination.

Celiac

Overall Rating

Review


Everytime I have eaten here I've been sick! They do not use the back separate "gluten free" prep station like they are supposed to or in the way it's designed to be used. Disappointing...

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Changed gloves, used separate toppings, and made sandwich in separate gf area.

Celiac

Overall Rating

Review


Great service and sandwiches, they took great care for me when I ordered gluten-free, I feel like I should put three five-star ratings in to negate the one star that someone down below decided to give because God forbid someone ran out of the specialty bread that they are trying to keep in stock for us at such a high cost to throw away if it goes bad.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Gluten free bread and the staff is very careful about cross contamination.

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