I eat here about 1x month and haven’t had issues with cross contamination, but my god are they rude and disrespectful. They always act like it’s a damn imposition to order anything off the grill. Their attitude and the cleanliness of the restaurant are awful. Don’t think there’s a clean place that’s safe to sit down to eat. Oh and they’re going to close an hour early every night says the paper taped to the door.
Awesome! Very accommodating and knowledgeable. They prefer for gf orders to be done online before if possible.
Perfect! The staff was extremely diligent in being careful to not contaminate my food. The manager made my sandwich on a freshly cleaned slicer and prep station. New veggies from the back. Bread is phenomenal. Could have used just a smidge more oil and vinegar than normal but all in all I’m very impressed!
Based on a review here, we stopped at Jersey Mike’s while traveling. The employee was knowledgeable, and immediately changed her gloves and got a sanitized tray to prepare my sandwich on before getting the Udi’s gluten free sub roll. She prepared my entire sandwich with clean utensils / knife and kept my sandwich on the tray to minimize the risk of cross contamination. It was a great experience, and my sandwich was also great!
There’s no reason this place should only have 3 stars. I always order on the app and put a comment saying “I have a gluten allergy, if you could please take the necessary precautions” and they have never let me down. A few times they even labeled my sandwich with a smiley face. I’ve watched them make it in person without them knowing I’m the one who ordered that to go order, and they do everything right every time. Squeeze mayo instead of the big tub with the reused knife, a clean tray, fresh gloves, the whole 9. They are very aware of celiac and CC and you can’t go wrong here. It’s my go to in emergencies
Absolutely terrible. I let them know the situation and they didn’t change gloves or utensils and my 10 year old now is in the airport bathroom puking and we have a 12 hour flight and airport time ahead of us I’m so angry
I watched them wipe the bread area off with a cloth towel (tons of gluten everywhere, which is expected in that area. They then took that exact towel and wiped the meat station. I then politely told them I wasn't going to order, as there was too much gluten. There's 100% chance of cross contact when they wiped the meat slicer with the gluten filled towel.
They have a GF procedure when you state it's an allergy