Jersey Mike's Subs

2 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

1810 Washington St
Hanover, MA 02339

Most Recent Reviews


Overall Rating

Review


They seemed very knowledgeable. Said manager has celiac and they are well versed. They changed gloves, used separate cutter (and discarded first few pieces), separate knife, did hers before starting others. They even had individually wrapped GF cookies (snickerdoodle). I feel confident in the safety for my daughter.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


This particular Jersey Mikes has always been so cautious when preparing my daughter’s sandwiches GF. They usually use a separate slicer, a dedicated knife to cut the bread, all staff change gloves, etc. We don’t usually get toppings other than oil and vinegar because the toppings are located near the assembly line with the regular rolls /crumbs. One of the staff said one of the managers/owners has celiac disease so they are all very well trained in cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Deli
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

Photos


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Tips


Celiac

If you cannot have cross contaminated food please stay away from the grill and the tuna (the grill has bread put on it daily and the tuna spatula touches any bread it’s ordered with). Also, mention your allergy before placing your order- this should be done everywhere but I feel like some people need the reminder. If you have any concerns or questions ask for the general manager (Sage) he is celiac and very understanding.

1 year ago

More Reviews


Celiac

Overall Rating

Review


I’ve been lucky to not get sick from here yet. I say “yet” because it’s a disaster watching them prep food. Ingredients flying all over the place, gloves touching too many things, etc...

I’ve gone there in a pinch, and have got lucky, but I wouldn’t say it’s a no brainer safe place to eat if you have celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Stay away from anything grilled they toast rolls on the grill and think a wipe down is enough.when I first started going they would not toast rolls now they do,also same for Quincy location

Updated 3 years ago read full review

Celiac

Overall Rating

Review


They were very knowledgeable and cautious, and I liked how I could watch my food being made to ensure safety.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


The staff really cares, and tries to take precautions. I’ve been here four times, and was feeling confident when I went there yesterday. Unfortunately I got glutened. It was bound to happen sooner or later given the environment.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I feel they don't understand about cross contamination. They told me they would change gloves, wash a knife and put a paper down when making gf sandwich...but then I watched employees making non-gluten free sandwiches grab from the same containers of ingredients with their gloved hands that must be covered in gluten....that was just one of a few things there I question strongly about their procedures.

Celiac friendly?

No

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


Staff switched gloves and used a special cutting board and knife. GF bread is awesome. They are very safe with cross contamination! Glad to be able to grab a sub when I want one now!

Updated 6 years ago read full review

Overall Rating

Review


cold subs only gf,one grill and they toast rolls on it .if its grilled its not gf

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Owner/manager taking orders was great. He took the time to explain sizes to us and what on the menu is gluten free and what is not (sadly the meatballs). The Udis bread was good & held up for my steak & cheese sub. He changed gloves and covered the surface with paper and prepared the sub himself. Great quick option that often doesn't exist!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Second time here and extremely impressed. Manager asked whether preference or allergy and when told I have celiac he instructed sandwich maker to change gloves. Used separate area for prep. While eating heard him do same for two other customers and teaching his staff. Outstanding!

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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