Staff was very knowledgable about GF. Separate GF menu for easy ordering.
My boyfriend has celiacs, the waitress was very knowledgeable and made sure the chef came out to talk with us about options and reassure us he has taken specific classes on food allergies. There was a separate menu for GF. I highly recommend!
Burger and fries were good. No issues with anything. Buns are Udi's. Service was good too.
This is my favorite restaurant since my celiac diagnosis. Great gluten free menu, no cross contamination.
Awesome place, extremely knowledgeable about gluten free. Manager came out and spoke to us about gluten free. They even had an awesome GF brownie with ice cream for dessert. Everyone had something they loved, and the atmosphere was fantastic. Will definitely go back if I am in the area
We love Jimmy so to find out they have a gluten free menu for my son was awesome. They had a gluten free menu and servers were helpful and knowledgeable. They offered to have chef speak to us but we declined. They had a dedicated fryer and even offered gluten free dessert ( brownie sundae)! We had another sever and a manager check in with us on our order also. The rest of us ordered off regular menu but our sever made good suggestions about what was gluten free and how they could adjust items . We ordered nachos and they offered to serve sauce on the side since it wasn’t gluten free. Overall we all had a great experience ( together)! Nice
This is a great place to grab a bite. The wait staff will bring out the chef so that they can talk to you about the meal options and how they can modify for you specifically. Very friendly.
Good menu, gf brownie sundae for dessert, very knowledgeable and helpful staff. Fun place. Went in 2017 & 2018- def our first choice go-to place when in town
So pleased to hear one of the first two questions asked by our waiter, was if anyone had food allergies! I explained I had celiac disease and he totally understood and rang in my food as Gluten Allergy. I had the cheeseburger in paradise and the bun was the best GF bread I’ve had! Also great to know they have a dedicated fryer! Had no reaction!
Delicious food - fully aware of coeliac issues & no issues with sickness after. Nice to have more than the usual burger & salad options :)
Plenty of GF options (no one got sick) but the service wasn’t great. I had a fish sandwich (gf roll available) and my daughter had a burger.
Very nice place. We ate here after a nice day at Universal Studios. Found it on the app and got good reviews. Waitress was awesome. First thing asked for GF menu and she gave it to us and immediately offered to have the chef talk to us. Amazing! Good selections from grouper or chicken sandwich to steak and burgers with GF buns. Had the chicken and beef kabob with rice with a Margarita of course which was also GF. Had the GF brownie and vanilla ice cream for dessert. Nice presentation given the simple ingredients. Staff great. Will definitely go back. A+
Best cheeseburger, fries & nachos around!
I was at Universal Studios Orlando this past week and ate at Margaritaville. I ate the Bacon Cheese Burger w/ fries. I thought it was delicious! The burger came with a gluten free bun. I am highly sensitive to gluten and I did not get sick at all. I wanted to get the gluten free dessert brownie (since it's hard to find GF desserts) but I was so full from my yummy burger, I didn't get it. The server was helpful and there were several GF options to choose from. I would eat there again.
We ate here because of the excellent reviews. My daughter has celiac and is extremely sensitive to cross contamination. I told our waitress who brought up the sous chef who seemed knowledgeable. They have a gluten-free and vegetarian menu but do not have any vegetarian options on the gluten-free menu. She does not really eat meat so ended up having a nacho platter. She had some of my french fries that were prepared in a dedicated fryer. Also had some of the gluten-free brownie sundae which was absolutely delicious. Unfortunately she did get sick. I cannot think of another food item she had that day that may have been the trigger so I suspect it was the dinner. I have the gluten-free burger with fries which was a decent burger with a gluten-free bun and great fries. My husband enjoyed the grilled grouper sandwich also gluten-free. The only thing I could think of is maybe the shredded cheese was cross contaminated sometimes there’s a cellulose product on the shredded cheese that is not listed in the ingredients we have a problem with that in the store sometimes.
Large GF menu. Chef came to table to discuss menu and prep. Nachos are unbelievably Good! Decent service and atmosphere.
Always great service & decent options.
Like his sister's "Lulu's" chain, Jimmy Buffett's Margaritaville does a great job with GF, Celiac-friendly dining because the siblings have a family member with Celiac. They have a great menu and we ran into no trouble with cross contamination. BONUS: Margaritaville even has a GF dessert!
absolutely amazing service!! such an amazing experience every time I go!!! I highly recommend this place to everyone I know!!
AWFUL. Please do NOT eat here if you have Celiac. I was so excited to see their separate gluten free menu with plenty of options, but I couldn't have been more disappointed. They had the set up to be great, but the execution was terrible. I ordered the gluten free version of the nachos and what came did not include half of the items listed on the gluten free menu. When I asked the waitress about these missing items she blamed it on being the gluten free version. She told me sour cream is unsafe because it always contains gluten. It was $16 for tortilla chips, salsa, and shredded cheese that wasn't even melted. I decided on the burger and was told the fries would be made in a separate fryer. I got very very sick during a special occasion. I would not recommend this to anyone with Celiac or serious gluten sensitivity. Not to mention anyone else because the service was awful.
Great GF burger and fries. Shared the GF version of the Nachos (no queso) with my wife which was also really good. Staff was very knowledgeable.
They have a dedicated fryer and my daughter got to have sweet potato fries for the first time in forever! Knowledgeable staff who took extra care to ensure her food would be safe. Great live music and great food.
Made sure everything was gluten free. The manger and waitress checked up on me when I wasnt feeling well for a different reason to make sure it wasnt the food and that I was ok
Excellent food. Dedicated fryer.
As soon as we told the server our son has Celiac's Disease he went and grabbed the cook to come to our table. The cook explained how everything was done and we felt very confident after that. My son has the burger with a GF bun as well as GF fries - he loved it! The cook also explained how they make the Volcano Nachos GF but we didnt order any. All in all a great experience!
Pretty good GF menu and they have a separate kitchen to avoid CC. Chef comes out to talk to you when ordering. Was disappointed that they no longer have fish and chips on the GF menu which I had read about in earlier reviews. I had the beef and chicken skewers with island rice and plantains. I eat Dairy Free as well as gluten free. Food was not the greatest, but still enjoyable and I didn't get sick, so we'll put this one in the W column!
GF menu at the front and when you inform the server you have an allergy they bring the chef out to talk with you. I have a shellfish allergy as well as being Celiac and the chef took good care of me. The fryer for French fries is a dedicated fryer, and the chef is very helpful. He brought my food out to me personally. I had the grouper sandwich and it was amazing!
They had a great gluten-free menu and I ordered the volcano nachos. 30 minutes later I am super sick. Ruined what should have been a great day.
We were happy to see they had a gluten free menu and had plenty of options. We got an order of the volcano nachos and I got the cheese burger in paradise on a gf bun. The nachos were HUGE and amazing! The burger was average but the fries (made in a separate fryer) were perfect! We left there so full I never wanted to eat again but I didn't get sick at all so mission accomplished!
Good GF menu- however I ordered the chicken breasts and the chicken was still raw so they made me a new one and once again the chicken was raw. It was a shame because it looked like a good place for gluten free.
Enjoyed the GF grouper sandwich on a flavorful bun. Avocado and bacon accompanies the sandwich. gF fries too! I believe our server 'took care of me'.
Good selection on the GF menu including entrees, burger, fish sandwich, and some salads. Food is decent, I enjoyed the NY strip much more than the grouper which didn't taste fresh. I was disappointed with the margarita though!
dedicated fryer and the fries were amazing! the bar was able to accommodate my needs and the burger/gf bun was amazing. Entertainment was a Bonus and I didn't get sick!
The volcano nachos were amazing!!! Dedicated fryer for the chips!!! I had the grouper sandwich with GF bun and OMG! Amazing. Fries are also cooked in dedicated fryer!
Fabulous GF meal. Volcano nachos were great. Server was extremely knowledgable.
Great meal! The gf taco salad is good. Made with chili and not over spicy. I also had the gf brownie sundae which was terrific! Hostess asked if we needed a gf menu before we were even seated. My meal was delivered by a separate waitstaff member but at the same time.
Separate gluten free menu with several different options, including nachos and a brownie sundae. Burgers are served on GF rolls and fries are fried in a separate fryer. Staff seemed knowledgeable both times I've been!
Ordered nachos with just cheese for my 8yr old celiac. Beware- the nachos can only have shredded cheese on them- they cannot confirm the cheese sauce is GF. The first batch did have cheese sauce, chef came out, apologized and brought a new batch.
Chicken Caesar salad was awesome... not too terribly expensive ... bartenders very knowledgeable about gluten free food and alcohol
one word. NACHOS huge nachos that I ate as my meal. couldn't finish them. tried to have desert and couldn't finish that either. very good
They had gluten free and vegetarian menus at the hostess stand. The menu had some great options and they heard to them when I told the server I needed my meals gluten free. The manager brought out my meal and I had a gluten free drink at the bar and desert. No reaction and I am very sensitive. The dessert was so big it could feed all four of us so I had left overs for tomorrow. Very happy!!!!!!
Nachos were delish and fish sandwich with fries was also amazing. Sensitive celiac with no issues! Server even asked if we wanted to meet and ask the chef questions.
Great food and gf fries
They have a nice GF menu, but DO NOT execute it. I was there today with my son and I ordered the nachos. When it arrived I noticed they didn't put the chili on it so I started to eat it thinking it was under the mound of chips. When the server came by I asked about the chili and she said it should've been there. She came back with some chili and said the cheese sauce wasn't gf, and that was most certainly on the chips that I had already eaten. She took them away and a manager came out with a new order and I had to explain that I had already eaten the non GF cheese sauce. We ended up having to leave and go home so I wasn't getting sick at the park. :( Very very disappointing.
Great GF menu. I had the blackened grouper sandwich and sweet potato fries. Yum!!!!
They have a dedicated gluten free menu. The staff is awesome, and they are willing to accommodate for gluten free. Their buffalo wings are NOT on the gluten free menu only because they are fried in the regular oil. The cook was willing to bake them for me instead, which took a little longer but it was worth it. Love this place!
If you have celiac I would NOT recommend. The service was horrible and I ordered a burger with a gluten free bun and the bun must have been the regular because I got very sick after!!!
We have Celiac - this restaurant is awesome!!! 2 page GF menu including a brownie sundae dessert option! Dedicated fryer for French fries! Delicious food and many options.
I would highly recommend eating here! delicious burgers with gf buns, appetizers, margaritas and knowledgeable staff. we ordered nachos and the waiter knew that they had changed brands for their cheese sauce and the new one isn't gluten free - he made sure the chef put shredded cheese instead.
Eat there every time we visit Universal and never had a problem. Love being able to get a burger and fries! Their buns are good too, larger than the ones you can get in stores. Love the margaritas too - the margarita flight is also GF and amazing! Makes for a very fun meal :)
Celiac friendly. I’d recommend the burgers. I made a mistake and I ordered a salad. Didn’t get much for the price. It was like $0.20 worth of lettuce and half a chicken breast. But - the GF burger my son ordered looked much better.
I ate here last night. My waiter new about gluten free and assured me they take it seriously. They do as I had no issues and it was nice to have fries as it’s rare to find a place with a dedicated fryer. I just had the cheeseburger and the GF bun was good. Nice to have a place that’s safe for Celiacs in AC. We need more. Thanks.
Super friendly staff. Our waiter, Wesley, was great. As soon as I told him I was celiac, he called the manager out to our table. She went over everything, explaining how they have a dedicated frier and space. The condiments for their burgers are all squeeze bottles so no cross-contamination there! I am so thankful they care so much.
waitress was knowledgeable, confident. Food was excellent. everyones food was excellent. Neat atmosphere, not too loud, but comfortable. Great location near Gatlinburg TN, Located in Pigeon Forge TN. Very happy with service and food.
Staff was very knowledgeable, many gluten-free options, dedicated fryer for the french fries. We ate there for dinner and breakfast and the chef came to our table to go over breakfast options and ensured us she would handle best to avoid any cross contamination. I was fine after both meals and really enjoyed the meals. Would definitely go back!!
The staff was knowledgeable and to made sure my order was gluten free she wrote “Celiac” on the order! Yummy hamburger!! And fries!!! Looking forward to going back in the future.
So disappointed. Our teenage son loves Margaritaville and we've been to several all around the country and Canada and have always had a good meal and a good time. This time, it was like pulling hens teeth to get someone to discuss gluten free. The hostess looked at us like we had two head when we asked and she went to the bar to ask. In the meantime another server came up to seat us and when I asked she said Yeah it's on the menu. (Ok).... She was curt and rather rude. My son was so nice to her and she was apparently done for the day as they were changing shifts as we found out after we ordered and ended up with a different server. Our original server was taking off soon but had 35 minutes to stand around and make small talk with a table next to us while completely ignoring us. Our new server was too busy talking to the hostess with her back to us to waste her time answering any questions or getting a refill for a drink for a really dried out sandwich. Was definitely NOT expecting this level of "service". We were in there when the place was slow. Maybe they need more incentive to move but just kind of ruined my son's first experience in Key West and he assumed everyone was rude going forward. He was tired, hungry and treated poorly so kind of ruined his mood (and mine since he was so disappointed). Yes I get it we all have people who could be nicer at times, but these people are used to first time visitors so if you don't want to get yourself in a mindset to be happy and take care of them then maybe you should move on? We are always polite and thankful for those restaurants who care about gluten free and so appreciate their efforts but rude servers isn't something anyone should tolerate.
The menu is marked but we asked for a manager to be sure. The chef / manager came out and was extremely friendly and accommodating. The food was good and the chef came out to check on us again to make sure we were happy and to reassure us about the food being gluten free. With this kind of service and attention to detail we will definitely eat here again!
Waitress was a little shaky on her Celiac/GF information but I asked for a Manager. He came right out, explained everything they do in the kitchen, educating the waitress, as well and I felt comfortable ordering. Was told they have a separate section in their kitchen for GF prepping. I did not get sick. Will go again.
Don't bother with this location. We have been to other locations and had great experiences. Server not knowledgeable about gluten free procedures or even if fryer is dedicated or not. Managers did not follow their own procedures regarding speaking to guests with celiac disease or allergies. Waited too long to get average, cold food. Spend your money somewhere else in Pigeon Forge.
Went for dinner and got the cheddar BBQ turkey burger with a gluten free bun and it was delicious! the waiter knew right away to tell me that the fries are in a dedicated fryer! And went again for breakfast and the waitress was very accommodating and helped out with making an eggs Benedict gluten free!
Gluten free options are clearly marked on their menu. The server was knowledgeable with the gf menu items. I had the catch of the day which was salmon, served over rice with mango salsa and broccoli. It was delicious and very generous portions.
They are all awesome!! Food was great! We always get the volcano nachos with grilled chicken!! Justin G was an outstanding server! Have a gluten allergy, he was knowledgeable, and explained process. A manager brought our food out!! We have never gotten sick from cross contamination here!!! Always our go to while in PCB!! ❤
The worst dining experience I have ever had! The restaurant was dirty and run down. The hallway to the bathrooms had vomit and according to my husband, the men’s room was covered in vomit. (No vomit in women’s room but it was dirty and smelly.) 3 of our plates came out wrong so we sent them back—1 had a regular bun and 2 had cheese (my kids have dairy allergy too). Then one still came out wrong the 3rd time! The waitress said the kitchen was full of Haitians that don’t speak English so that did not make me feel safe. Then the manager came out to ask (in an accusing way) why we were sending food back instead of apologizing to us. Then when the bill came, all those extra meals were listed with a lump some subtracted at the bottom which was very confusing. I still think we were overcharged, but we were about to miss the sunset, so we paid it. I cannot believe Jimmy Buffett would allow his name on this dump! They don’t even deserve 1 star!
I would not recommend this for celiacs. They do not have a dedicated flyer. My daughter asked for the Asian salad which is marked gluten free and the waiter told me they use regular soy sauce. She ended up ordering the taco salad without the tortilla strips (which contain gluten) and it tested negative for gluten on our Nima.
great! chef came out and explained precautions. gluten free fries - separate fryer. a bit pricy but fun atmosphere.
We ate there twice during our week in Pigeon Forge. Both times the chef came to our table to discuss the order and assured us that they take Celiac very seriously. We felt very confident in eating there and did not experience any problems. Gluten-free items are marked on the menu.
I ate here twice on my recent vacation. One dinner, I had a grilled grouper sandwich on a gluten free bun with french fries cooked in a dedicated fryer. The other time I had a blackened grouper sandwich on a gluten free bun with french fries cooked in a dedicated fryer. Both times the waitresses were attentive and rung in my order as an allergy. They told me it would take longer for our food since the chefs would change gloves and utensils. We did have to wait a little longer for our food, but it was well worth the wait.
I asked the hostess when we walked in if they had a gluten free menu and she showed me on the regular menu that everything that has a picture with a wheat symbol is gluten free. She was knowledgeable. Our waitress was new and if she wasn’t quite sure of an answer she would go check and come back and let me know. They took it very serious even on an extremely busy Friday night that I have celiac.
The staff is very knowledgeable about gluten allergies. The menu has a little gf next to it if the item is gluten free. All burgers can be made gf with a gf bun and fries are good as well!! Best burger place ever!!
They didn’t have gluten free buns for hamburgers and I was told it was not a dedicated fryer so I just had the nachos. I didn’t get sick and considering gluten free seems to be non existent here unless you eat somewhere expensive, I’m happy!
My family of 4, with our 2 celiac children, came here to eat lunch before a movie based on the reviews on this app. It was early, not very busy. I asked for a gluten-free menu at host stand, they told me all items were marked on regular menu. While placing our order I informed server that my children have Celiac Disease. I asked her about fryer for French Fries, she took Ltd me that the fryer was gluten free. I ordered my kids a Paradise burger on a gf bun with fries. I repeated gluten free at least 3x. After about 30 mins of waiting she told us she would check on order. At 40 mins since entering the restaurant our food was brought to our table. I could instantly tell that it was not a gluten free bun. I asked, he checked the order and said there was no note for gf bun. We left, despite the fact that I didn’t want my food anymore either, they wouldn’t take it off bill. They removed my children’s meal and boxed my meal and my husband’s. I would give 1 star except: I appreciated that the food runner told me the truth (although he did ask if I still wanted to give it to them) and they did have many options on the menu. Overall, it was a disappointing experience. We won’t be back.
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12 am - 1 am, 10:30 am - 12 am
12 am - 1 am, 10:30 am - 12 am