Waiter was extremely knowledgeable about gluten free and Celiac. Dedicated fryer for fries! Would definitely return!
Staff is very knowledgeable about al gf options. Have many different things to choose from! BEST GF BURGER AND FRIES!
Waiter & Chef were brilliant at listening to my gluten free requests & taking me seriously on cross contamination. Delicious grilled chicken & rice and my celiac daughter had the gluten free cheese burger in a gluten free bun & salad & fries done in a seperate clean frier! Safe place to eat. Thank you. 💞
Fairly awful. The options were burgers and corn chips. Ordered a cheeseburger on gf bun. Got a sad burger missing cheese, pickles and onions. Left pretty hungry.
No allergen menu which is crazy, but waiter knew quite a bit about what was safe. Margaritas were good 😁
Waiter was helpful and although they didn't have a dedicated menu, they do provide GF bread and buns.
No longer have expanded gf menu. Disappointing...
Until recent changes, this was an excellent GF restaurant. They can no longer make GF fries or nachos, also said that the grill is cross contaminated. We were offered salads and declined. The Nordstrom Cafe saved the day!
Closed until April!!
We visited Navy Pier for the day and had lunch at Margaritaville. My daughter has celiac disease, so cross contamination is a big concern for me. After talking to the hostess, so gave us a gluten free menu with appetizers, sandwiches (Udi's buns), and even a dessert. It was loud and at a busy lunch hour so I was nervous. Tyrone was our waiter and everything was easy. They had GF margaritas and cider. We had chips and dip for appetizer. My daughter had a GF hamburger and I had the cheeseburger. They have a designated French frier. All was delicious. We ended the meal with a gigantic GF brownie dessert. It was fabulous. There was a mistake with my order, but Tyrone had it on the table within 5 minutes and comped it from my bill. Very lovely establishment.
Navy Pier location - Dedicated French Fry fryer. Server could answer all my questions and everything was correct for a Celiac diet. Ordered GF cheeseburgers, fries and fish sandwiches.
I ordered nachos because of a review I read here even though it was not marked as Gluten Free. They prepared it with shredded cheese instead of queso, it was delicious and I didn’t got sick.
Lots of gluten free options!! Very friendly and knowledgeable staff.
This place was awesome, I have very severe celiac disease so going out is always a gamble. Well right off the bat the manager reassured me that the staff knew about the disease and how serious it is. He also sat and went over the whole menu with me and recommended what he felt was safest. I got a burger in paradise with fries, the fries are the only thing that go in that fryer as they have separate fryers for all other fried foods. It is very pricey but the amount of food that you get is amazing. P.S they have a gluten free brownie sundae that is off menu that is to die for!! I felt 100% safe eating here. Also ask for patty she was the best!
There weren’t a lot of options, however the waitress was very knowledgeable and patient with my questions. We got the gf versions of the nachos and cheeseburger. Both were very very good. I had angry orchard to drink while the others in my party had regular beer.
Our waitress was very knowledgeable. They only have two entrees listed as gluten free on the menu but they have gluten free buns and a dedicated fryer for the fries. The chef modified the taco salad for me and the waitress said they can modify most dishes.
Great service here and I felt safe. They have an entire gluten free menu. I enjoyed the steak dinner and a margarita. My server double checked with the bartender about what my safe options were. He was friendly and patient with my questions even though it was very busy.
Staff is knowledgeable and cares. Just be specific about cross contamination being an issue as some of the gf items on the menu are cross contaminated.
Had the GF grouper sandwich and fries. Chef came to the table to verify the options. UDI’s bun fell apart, but otherwise was a very tasty meal. Service was excellent and wait staff demonstrated an understanding of the seriousness of food allergies. Definitely recommend.
Celiac friendly. I’d recommend the burgers. I made a mistake and I ordered a salad. Didn’t get much for the price. It was like $0.20 worth of lettuce and half a chicken breast. But - the GF burger my son ordered looked much better.
I ate here last night. My waiter new about gluten free and assured me they take it seriously. They do as I had no issues and it was nice to have fries as it’s rare to find a place with a dedicated fryer. I just had the cheeseburger and the GF bun was good. Nice to have a place that’s safe for Celiacs in AC. We need more. Thanks.
Super friendly staff. Our waiter, Wesley, was great. As soon as I told him I was celiac, he called the manager out to our table. She went over everything, explaining how they have a dedicated frier and space. The condiments for their burgers are all squeeze bottles so no cross-contamination there! I am so thankful they care so much.
waitress was knowledgeable, confident. Food was excellent. everyones food was excellent. Neat atmosphere, not too loud, but comfortable. Great location near Gatlinburg TN, Located in Pigeon Forge TN. Very happy with service and food.
Staff was very knowledgeable, many gluten-free options, dedicated fryer for the french fries. We ate there for dinner and breakfast and the chef came to our table to go over breakfast options and ensured us she would handle best to avoid any cross contamination. I was fine after both meals and really enjoyed the meals. Would definitely go back!!
The staff was knowledgeable and to made sure my order was gluten free she wrote “Celiac” on the order! Yummy hamburger!! And fries!!! Looking forward to going back in the future.
So disappointed. Our teenage son loves Margaritaville and we've been to several all around the country and Canada and have always had a good meal and a good time. This time, it was like pulling hens teeth to get someone to discuss gluten free. The hostess looked at us like we had two head when we asked and she went to the bar to ask. In the meantime another server came up to seat us and when I asked she said Yeah it's on the menu. (Ok).... She was curt and rather rude. My son was so nice to her and she was apparently done for the day as they were changing shifts as we found out after we ordered and ended up with a different server. Our original server was taking off soon but had 35 minutes to stand around and make small talk with a table next to us while completely ignoring us. Our new server was too busy talking to the hostess with her back to us to waste her time answering any questions or getting a refill for a drink for a really dried out sandwich. Was definitely NOT expecting this level of "service". We were in there when the place was slow. Maybe they need more incentive to move but just kind of ruined my son's first experience in Key West and he assumed everyone was rude going forward. He was tired, hungry and treated poorly so kind of ruined his mood (and mine since he was so disappointed). Yes I get it we all have people who could be nicer at times, but these people are used to first time visitors so if you don't want to get yourself in a mindset to be happy and take care of them then maybe you should move on? We are always polite and thankful for those restaurants who care about gluten free and so appreciate their efforts but rude servers isn't something anyone should tolerate.
Awesome place, extremely knowledgeable about gluten free. Manager came out and spoke to us about gluten free. They even had an awesome GF brownie with ice cream for dessert. Everyone had something they loved, and the atmosphere was fantastic. Will definitely go back if I am in the area
The menu is marked but we asked for a manager to be sure. The chef / manager came out and was extremely friendly and accommodating. The food was good and the chef came out to check on us again to make sure we were happy and to reassure us about the food being gluten free. With this kind of service and attention to detail we will definitely eat here again!
We love Jimmy so to find out they have a gluten free menu for my son was awesome. They had a gluten free menu and servers were helpful and knowledgeable. They offered to have chef speak to us but we declined. They had a dedicated fryer and even offered gluten free dessert ( brownie sundae)! We had another sever and a manager check in with us on our order also. The rest of us ordered off regular menu but our sever made good suggestions about what was gluten free and how they could adjust items . We ordered nachos and they offered to serve sauce on the side since it wasn’t gluten free. Overall we all had a great experience ( together)! Nice
Waitress was a little shaky on her Celiac/GF information but I asked for a Manager. He came right out, explained everything they do in the kitchen, educating the waitress, as well and I felt comfortable ordering. Was told they have a separate section in their kitchen for GF prepping. I did not get sick. Will go again.
Don't bother with this location. We have been to other locations and had great experiences. Server not knowledgeable about gluten free procedures or even if fryer is dedicated or not. Managers did not follow their own procedures regarding speaking to guests with celiac disease or allergies. Waited too long to get average, cold food. Spend your money somewhere else in Pigeon Forge.
Went for dinner and got the cheddar BBQ turkey burger with a gluten free bun and it was delicious! the waiter knew right away to tell me that the fries are in a dedicated fryer! And went again for breakfast and the waitress was very accommodating and helped out with making an eggs Benedict gluten free!
Gluten free options are clearly marked on their menu. The server was knowledgeable with the gf menu items. I had the catch of the day which was salmon, served over rice with mango salsa and broccoli. It was delicious and very generous portions.
So pleased to hear one of the first two questions asked by our waiter, was if anyone had food allergies! I explained I had celiac disease and he totally understood and rang in my food as Gluten Allergy. I had the cheeseburger in paradise and the bun was the best GF bread I’ve had! Also great to know they have a dedicated fryer! Had no reaction!
They are all awesome!! Food was great! We always get the volcano nachos with grilled chicken!! Justin G was an outstanding server! Have a gluten allergy, he was knowledgeable, and explained process. A manager brought our food out!! We have never gotten sick from cross contamination here!!! Always our go to while in PCB!! ❤
The worst dining experience I have ever had! The restaurant was dirty and run down. The hallway to the bathrooms had vomit and according to my husband, the men’s room was covered in vomit. (No vomit in women’s room but it was dirty and smelly.) 3 of our plates came out wrong so we sent them back—1 had a regular bun and 2 had cheese (my kids have dairy allergy too). Then one still came out wrong the 3rd time! The waitress said the kitchen was full of Haitians that don’t speak English so that did not make me feel safe. Then the manager came out to ask (in an accusing way) why we were sending food back instead of apologizing to us. Then when the bill came, all those extra meals were listed with a lump some subtracted at the bottom which was very confusing. I still think we were overcharged, but we were about to miss the sunset, so we paid it. I cannot believe Jimmy Buffett would allow his name on this dump! They don’t even deserve 1 star!
I would not recommend this for celiacs. They do not have a dedicated flyer. My daughter asked for the Asian salad which is marked gluten free and the waiter told me they use regular soy sauce. She ended up ordering the taco salad without the tortilla strips (which contain gluten) and it tested negative for gluten on our Nima.
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