Wow amazing. The chef cane out to explain they change gloves, prep my stuff with new cutting board and knives and that the fries were in a dedicated fryer. He assured me they take this seriously and as I celiac I did not have to worry. No worries here and amazing food especially the fries!!!! Ps if you stay at the margaritaville hotel you can get GF room service from this restaurant. Woo hoo
Great food. Lots of options clearly listed. They get pretty busy but we love the food and the choices. Nachos and burgers were great.
The paradise margarita is fresh squeezed, so no prob with any gluten mixes. We had the volcano nachos and split the bison burger and fries. Lots of options, menu is clearly marked and food was delicious. Sides are not marked but waitress assured me the fryer was designated for fries only.
gluten free options, more than one!!! French fries are always gluten free the waitress said!!!
Chef comes to your table to discuss your order and how they take precautions in the kitchen! Servers are very knowledgeable! Lots of food choices!
Really good food, family had gf burger, had gf chicken sandwich, & sirloin steak. The FF r cooked in a dedicated frier. Had many options on the regular menu listed as gluten free option available. It was Saturday night & they had a live band that was really good.
Food was excellent! I had the cheeseburger in paradise and fries, no problems. Service was also very good. Prices were a bit high and I thought the music was too loud. Other than that, great GF meal!!
Unless you get a burger, there are very few options. I was very disappointed. It was so loud that conversation at our table could not happen. The ribs were dry and horrible. The waitress never refilled water. Did you ever eat hard pepper coated ribs with nothing to drink. I paid $26 for my meal and left hungry. Never again!!!
Thank you for having a gf restaurant in a land of pseudo gf restaurants. Tourist areas seem to have a lot of places that say they are gluten free, but they know little to nothing about what gluten is, cross contamination, or why we are so concerned about it. Margaritaville gets it. After frustrating attempts at other places, I always know I can get a safe meal here! I may just eat here every night of our next trip and save myself the headaches.
Nachos as appetizer, many meal choices, and brownie sundae for dessert!
Great experience for Celiacs - good gf options, cook came out on his own to assure us that they take it seriously and change gloves, etc. Waiter was fun, too. The fish sandwich was good, but a little dry - ask for extra sauce. Or get catch of day.
absolutely wonderful experience eating here! i told the hostess upon our arrival that i had celiac and needed to be gluten free. she let our waiter know and he was just great. the manager even came to our table to make sure everything was okay and asking if we had any questions. the food was delicious (get the fish sandwich yummm!) and i am not sick :)) ps they have a dedicated fryer (but i wasn't feeling like fries so i had a salad)
Pleasantly surprised by the level of care taken with my food once I mentioned I have Celiac. I spoke with the manager who brought out their chef to detail how things are handled in the kitchen. Had the catch of the day (salmon), which was delicious!
We had a great experience here. Had the fish sandwich topped with coleslaw and great jalapeno tartar sauce. Typical Gluten-free bun but the fries were great. The fish was grilled but tasty and substantial! Staff was helpful and knowledgeable. Would return!
The waitress, Jessie was very helpful explaining the gluten sensitive features of the menu. They have dedicated fryers and segregated prep space. The manager came to the table and explained their food preparation procedures. The food tasted great.
Our first time eating here and we really enjoyed it! The atmosphere can be a bit noisy, as a heads up... choose your seating wisely. Menu-wise, they have dedicated gluten-free AND vegetarian menus! Such a plus. The green beans (vegetarian option) impressed us the most. Not overly salty or buttery, just a refreshingly balanced seasoning.
I recently visited Pigeon Forge and decided to try Margaritaville. We ended up going twice during our trip. Our waitress was very nice and seemed to know about the importance of Gluten free food. I had the cheeseburger in Paradise and never got sick. Except for eating too much. Our second visit was a little different. Our waiter was nice and seemed to know a little about gluten free but he told me that someone would come and talk to me. What I am guessing to be the kitchen manager or someone along those lines came out and said, "so we have a gluten allergy / someone with Celiac Disease over here?" I said yes. he said " well you have no need to worry, just sit back and relax and we will take care of you. I will personally bring your food to you." i said thank you and we waited for our food. the food came out great and once again I didn't get sick other than eating too much. I plan to return during my next trip.
Awesome selection and knowledgeable staff
Fries are prepared in a dedicated fryer. Son didn't get sick. He had the burger with a gluten free bun & he said the bun was "decent" but was thrilled to be able to have fries!
Two members of our party have Celiac. One ordered a gluten-free hamburger with fries and the other ordered a chicken Caesar salad. The gluten-free burger was prepared correctly however the salad came with croutons on it. The croutons were not gluten-free. The manager was sincere in his apology, however the damage was done. The manager did comp us a gluten-free brownie for the mistake. Aside from the croutons, the gf burger was good and so was the service.
They had a lot of options and the fries were delicious! I am very sensitive and had no problems.
Stopped here for lunch a few days ago. Had a great experience. Staff was knowledgeable about gf and were very accommodating - no eye rolls or acting like it was a burden. Had the Cheeseburger in Paradise with fries. It was pretty decent - not the best burger I've ever had, but it was a good solid, SAFE gluten free meal. Would recommend.
My family and I went here for dinner despite another person saying they were contaminated. We did Not share his experience. We had a wonderful meal! I had the fish sandwich on a gluten-free bun and the French fries. ( Yes they have a dedicated fryer) We ended up eating there twice while in Gatlinburg and both times had a great experience with knowledge staff who were very attentive to our gf needs.
Very accommodating to our food allergies. Out server was nice and checked on several items for my boys. They are gluten, dairy, and soy free and I am gluten free. They each had a child's hamburger plain with no cheese. One had lettuce on his. The had apple slices for sides. I had the chicken with mango salsa. They loved the burgers and my food was excellent.
Celiac / gluten-free review Fantastic service and concern for gluten free. Not my favorite food or prices but will support regardless due to fantastic diligence and support for rating gluten free. Even had dedicated gluten free menu. + Gluten free chili nachos!!! 😃
Ordered from the gluten free menu the volcano nachos for an appetizer. Was told that the gluten free chips were fried in a different dedicated fryer. 15 mins from my first bite and I was in a full blown wheat/gluten ingest reaction not just a contamination. We had to leave and immediately return to the hotel room. Worst reaction I've had in 15 years of diagnosis. Would not recommended this to anyone with celiac.
Our waitress was awesome and very helpful with helping me with gluten free alcohol drink. she went to ask the bartender about some gluten free drinks I could have. she even made sure to tell me that the french fries were gluten free and were fried in a separate fryer then any of the other foods.
Great gluten free menu, even had pricing listed. No reaction and I'm very sensitive.
Great bun on my burger! Burger itself was a bit over cooked and service was friendly but slow. The waitress double checked at the bar to find me a GF margarita and it was fantastic!
Excellent service and amazing gf hamburgers & FRIES!!!! Delicious!
They had an awesome GF menu and knew exactly what to do when I said Celiac! My meal was great, the service was great, and no symptoms!
Amazing cheeseburger on extremely edible gluten free bun. Fries are made in dedicated fryer & no joke, they were so good I almost saved my burger for later do I could eat them all. Server understood cross contamination and was NICE- no eye rolling & wasn't a bit bothered by questions. In fact, she explained how they do things when I asked for the gf menu.
Burger w/ gf bun was excellent! Fries & ranch dressing also gf!
Great menu and great food.
Good variety of options on the GF menu. Had the chicken sandwich and fries. Probably the best GF bun I've tried.
Waitress was knowledgeable and super nice. I had the cheeseburger in paradise with fries and gf bun. No reaction!! Loved it and will be back!
Very good food, large portions. Tried the volcanic nachos, awesome. We didn't get sick 😃that's always wonderful
I have celiac and enjoyed their gluten free volcano nachos. they ran about $16. We ate them two nights in a row. They were just that great! Easily fed 4 - especially if you decide to order the gluten free brownies topped with whipped topping and heath encrusted ice cream. Amazing! Just ask for a gluten free menu.
Was served fish sandwich on GLUTEN bun even after asking person who brought food out if it was GF. Ask again after everyone had their plates as bun looked same to me and said so even though my sandwich had a different marker in the bun
Had an actual GF menu with lots of options. I had the volcano nachos, which could have fed a few people!
best gluten free meal, our server Kendra , was amazing.
This is probably one of the best GF experiences I have ever had at a restaurant. Our server's name was Jasmine, and she went above and beyond to ensure that my meal was definitely gluten free. Margaritaville has a great gluten free menu to begin with, including GF buns for their burgers/sandwiches, and they also have a dedicated GF frier - which the fries were amazing! I had the Volcano Nachos as an appetizer, and the Cheeseburger in Paradise with fries. I so wish I could have tried their GF brownie, but I was so full! I would go back to this restaurant in a heartbeat.
My family of 4, with our 2 celiac children, came here to eat lunch before a movie based on the reviews on this app. It was early, not very busy. I asked for a gluten-free menu at host stand, they told me all items were marked on regular menu. While placing our order I informed server that my children have Celiac Disease. I asked her about fryer for French Fries, she took Ltd me that the fryer was gluten free. I ordered my kids a Paradise burger on a gf bun with fries. I repeated gluten free at least 3x. After about 30 mins of waiting she told us she would check on order. At 40 mins since entering the restaurant our food was brought to our table. I could instantly tell that it was not a gluten free bun. I asked, he checked the order and said there was no note for gf bun. We left, despite the fact that I didn’t want my food anymore either, they wouldn’t take it off bill. They removed my children’s meal and boxed my meal and my husband’s. I would give 1 star except: I appreciated that the food runner told me the truth (although he did ask if I still wanted to give it to them) and they did have many options on the menu. Overall, it was a disappointing experience. We won’t be back.
seemed very knowledgable and accommodating. I had the chicken sandwich. the waiter went and double checked with the chef that they were using a dedicated fryer for their french fries. He confirmed that they were (but this suggests that it nay not always be the case so double check before ordering).
not too impressive. The gluten free bun was hard. the kids meals are $10 even to feed a 1 year old. so instead of me ordering what I wanted I had to order what my grandson could eat. (we are both gf but he can't have beef) They brought my burger out with a regular bun. so then we had to make a 1 year old wait for a whole new meal to be made AFTER waiting 45 minutes for the wrong meal to arrive.
Very nice place. We ate here after a nice day at Universal Studios. Found it on the app and got good reviews. Waitress was awesome. First thing asked for GF menu and she gave it to us and immediately offered to have the chef talk to us. Amazing! Good selections from grouper or chicken sandwich to steak and burgers with GF buns. Had the chicken and beef kabob with rice with a Margarita of course which was also GF. Had the GF brownie and vanilla ice cream for dessert. Nice presentation given the simple ingredients. Staff great. Will definitely go back. A+
I was at Universal Studios Orlando this past week and ate at Margaritaville. I ate the Bacon Cheese Burger w/ fries. I thought it was delicious! The burger came with a gluten free bun. I am highly sensitive to gluten and I did not get sick at all. I wanted to get the gluten free dessert brownie (since it's hard to find GF desserts) but I was so full from my yummy burger, I didn't get it. The server was helpful and there were several GF options to choose from. I would eat there again.
Ate at this location for the first time but had eaten at another in the past. Had cheeseburger and fries. Was quite good. Didn’t care for the cheese because it was the salty American type. Server told me they cook in separate area and fries separate too. Felt quite safe here. Would come again.
nachos and margaritas....Gregory made sure everything was perfect in my drink because i had no reaction.
We ate here because of the excellent reviews. My daughter has celiac and is extremely sensitive to cross contamination. I told our waitress who brought up the sous chef who seemed knowledgeable. They have a gluten-free and vegetarian menu but do not have any vegetarian options on the gluten-free menu. She does not really eat meat so ended up having a nacho platter. She had some of my french fries that were prepared in a dedicated fryer. Also had some of the gluten-free brownie sundae which was absolutely delicious. Unfortunately she did get sick. I cannot think of another food item she had that day that may have been the trigger so I suspect it was the dinner. I have the gluten-free burger with fries which was a decent burger with a gluten-free bun and great fries. My husband enjoyed the grilled grouper sandwich also gluten-free. The only thing I could think of is maybe the shredded cheese was cross contaminated sometimes there’s a cellulose product on the shredded cheese that is not listed in the ingredients we have a problem with that in the store sometimes.
Gluten free buns and super yummy dedicated fryer fries but the buns were not ideal. I've had many that were way tastier. I couldn't drink my Margarita bc it was way way too strong. My husband even had a hard time and you couldn't taste any flavors in them. Waitress was average. Very expensive for mediocre food and average service.
Server was knowledgeable about celiac and told chef about my allergy. She was going to bring the chef out but she said she could just tell the chef what I was interested in and he would tell me if it's good to go or not. I ordered nachos and they were great, with no problems.
Great Gluten free menu and attentative staffI had the ribs, prepared Gluten Free, with fries and cold slaw. Another had the Salmon (also gluten free).No illness an we had a great time. Total cost about $30 each for meal and drinks.
I just finished eating a meal here and had an awful experience. The staff originally came out and seemed very knowledgeable on cross contamination and even sent the chef out to speak with me and take my order. However, when my food came out my sandwich had the same bun as all of the other normal sandwiches. I did not feel comfortable eating the food they brought me when they replaced the incorrect order and definitely will not be coming back.
The food was decent. The waiter was incompetent and just plain obnoxious. Two of us got the same dish. I asked the waiter to let the chef know that I had celiac and to take extra care not to cross-contaminate. But when the plates arrived, he couldn't tell me which one was mine. And advice from the gluten question, he constantly questioned my judgment. And it took me patiently explaining twice what our whole table's orders were. Was he stoned? Or just no good at his job? I wouldn't go again. I'll know if he screwed up the gluten thing in two days, that's how long it takes to show symptoms.
Ate breakfast here for every morning of my stay, 4 mornings. Omlettes were delicious, I did eat the hashbrown also, they warned me it is gf, but on same griddle as pancakes ( but not same place). Gave choice of bun or fruit instead of toast, at no extra charge. Happy I found this place first day.
Not gf and vegetarian friendly. Two year ago it was and now is a major letdown. Called ahead and we were told the veggie patty was gf, asked the host on arrival and were told veggie patty was gf, server was nice but not knowledgeable of gf. They screwed up our nachos twice. They told us the veggie patty was NOT gf as they delivered all the other meals. Of the five items our table ordered 4 were incorrect. Complete waste of time to go here.
Had a burger with gluten free bun and side salad. Tasted great! Service was wonderful and very helpful! Had no celiac reaction.
Like his sister's "Lulu's" chain, Jimmy Buffett's Margaritaville does a great job with GF, Celiac-friendly dining because the siblings have a family member with Celiac. They have a great menu and we ran into no trouble with cross contamination. BONUS: Margaritaville even has a GF dessert!
Totally disappointing. Ridiculous wait. Absolutely stiflingly hot with zero air movement in the restaurant. The food itself came after another ridiculously long wait and it was barely even warm. It wasn't even that busy. Pick another location for your dinner.
The normal menu denotes the gluten free options. There were quite a few options for entrees and sides. The waitress was sufficiently knowledgeable because it was on the normal menu. My boyfriend didn't get sick afterwards. It is a little pricy and our waitress wasn't very attentive, but I would recommend it because the view was nice and the other waitresses seemed better than ours.
I've always been anxious about traveling due to the fact that I have celiacs and am afraid there won't be many options to eat. I'm SO happy to say that Margaritaville takes extreme care for people who have food allergies! The chef came out and showed me the options and I didn't get sick! Dedicated fryer for fries and has a nice choice of options for people who have gluten allergies!
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