The chef came out and spoke to us. They had gluten free buns for the burgers, and the fries are cooked in a dedicated fryer. Great experience!
Server was knowledgeable about celiac and told chef about my allergy. She was going to bring the chef out but she said she could just tell the chef what I was interested in and he would tell me if it's good to go or not. I ordered nachos and they were great, with no problems.
Went there twice and food was delicious and both time had no symptom (ate burger and nacho volcano) very good service and staff very knowledgeable
Terrible food... extremely disappointing. I got really sick after eating the gluten free fries
I just finished eating a meal here and had an awful experience. The staff originally came out and seemed very knowledgeable on cross contamination and even sent the chef out to speak with me and take my order. However, when my food came out my sandwich had the same bun as all of the other normal sandwiches. I did not feel comfortable eating the food they brought me when they replaced the incorrect order and definitely will not be coming back.
The staff is very knowledgeable, our waitress even had the chef come out and ask about my allergy and wanted to be extra careful with my food because of my celiac. Love it!!!
knowledgeable staff, a tasty GF burger bun that didn't fall apart while eating and good view.
The normal menu denotes the gluten free options. There were quite a few options for entrees and sides. The waitress was sufficiently knowledgeable because it was on the normal menu. My boyfriend didn't get sick afterwards. It is a little pricy and our waitress wasn't very attentive, but I would recommend it because the view was nice and the other waitresses seemed better than ours.
I've always been anxious about traveling due to the fact that I have celiacs and am afraid there won't be many options to eat. I'm SO happy to say that Margaritaville takes extreme care for people who have food allergies! The chef came out and showed me the options and I didn't get sick! Dedicated fryer for fries and has a nice choice of options for people who have gluten allergies!
GF modifications all over the menu! I told the server I have Celiac and food allergies and the chef came out and asked what I would like to eat and how he would make it safe for me. The best Cheeseburger and Fries I have had in over a year.
kudos to Margaritaville! Exceptional service to gluten-free people. I eat in very expensive restaurants and never has the chef come out to speak to me. I had a hamburger with the gluten-free bun and fries which came from a dedicated fryer. I also had a angry orchard beer which is gluten-free. Everything was delicious !
Gf veggie burger on gf bun is terrific Fries are gluten free -IF you tell them you are celiac. Apparently they cannot use the salt from the kitchen (it's got something in it that makes the salt not gf?) but you can just salt them when they arrive at the table The table salt is regular sea salt If you are gf, they immediately bring the chef out to speak with you-they handle it very well Salads, meats, they have a dedicated gluten free menu and can make many items gf if you request AND they have a Gluten Free brownie!!! Fun atmosphere, right on then boardwalk Fun music, music videos, live bands and fun drinks
Drunken shrimp skillet was very good! It came with gf bread and being able to dip it in the garlic butter sauce made me feel like a real person (I hope that makes sense) I also had the burger and fries, very good and even a gf dessert option that I'm currently too full to try but is a brownie and ice cream.
Went there twice during our stay because few options for GF food. First time was ok. Server knowledgeable and helpful. Second time was a disaster: waiter brought out hamburger and tho it looked just like my partner's non-GF burger, he insisted it was gluten free. I almost ate it but doubting it was a GF bun returned it to the kitchen. After waiter doublechecked, realized they had mixed up the orders. Subsequently a burger was brought out on a gf bun. It appears their staff could use better training for customers with allergies.
Slow service, despite telling server repeatedly of my food allergies, food still arrived wrong. My husband was done eating before they brought my replacement which was still wrong but at least not containing foods I am allergic to. Would not go back.
they dont make me breakfast and i was really hungry!!.if they can make burger for lunch wig is the problem with breakfast???? they made me insane!
Nice gluten free menu. Have dedicated fryer for fries, but can't order the sweet potato fries. That's why only 4 stars.
Dedicated fryer. Gluten free buns. Staff is knowledgable.
I had the grilled chicken sandwich on a gluten free bun. It was absolutely delicious. The waiter knew exactly what celiac disease is and offered me other gluten free items from the menu. Great service, great food, didn't get sick..highly recommend!
Excellent food! I had the volcano nachos which were gluten free and amazing. Be prepared to share though they are huge, I split them with 3 other people and there was still enough left to be my entree. The gluten free brownie with Heath bars and ice cream was excellent as well. The staff was very gluten free friendly and I got no symptoms!
great! chef came out and explained precautions. gluten free fries - separate fryer. a bit pricy but fun atmosphere.
We ate there twice during our week in Pigeon Forge. Both times the chef came to our table to discuss the order and assured us that they take Celiac very seriously. We felt very confident in eating there and did not experience any problems. Gluten-free items are marked on the menu.
I ate here twice on my recent vacation. One dinner, I had a grilled grouper sandwich on a gluten free bun with french fries cooked in a dedicated fryer. The other time I had a blackened grouper sandwich on a gluten free bun with french fries cooked in a dedicated fryer. Both times the waitresses were attentive and rung in my order as an allergy. They told me it would take longer for our food since the chefs would change gloves and utensils. We did have to wait a little longer for our food, but it was well worth the wait.
I asked the hostess when we walked in if they had a gluten free menu and she showed me on the regular menu that everything that has a picture with a wheat symbol is gluten free. She was knowledgeable. Our waitress was new and if she wasn’t quite sure of an answer she would go check and come back and let me know. They took it very serious even on an extremely busy Friday night that I have celiac.
The staff is very knowledgeable about gluten allergies. The menu has a little gf next to it if the item is gluten free. All burgers can be made gf with a gf bun and fries are good as well!! Best burger place ever!!
They didn’t have gluten free buns for hamburgers and I was told it was not a dedicated fryer so I just had the nachos. I didn’t get sick and considering gluten free seems to be non existent here unless you eat somewhere expensive, I’m happy!
My family of 4, with our 2 celiac children, came here to eat lunch before a movie based on the reviews on this app. It was early, not very busy. I asked for a gluten-free menu at host stand, they told me all items were marked on regular menu. While placing our order I informed server that my children have Celiac Disease. I asked her about fryer for French Fries, she took Ltd me that the fryer was gluten free. I ordered my kids a Paradise burger on a gf bun with fries. I repeated gluten free at least 3x. After about 30 mins of waiting she told us she would check on order. At 40 mins since entering the restaurant our food was brought to our table. I could instantly tell that it was not a gluten free bun. I asked, he checked the order and said there was no note for gf bun. We left, despite the fact that I didn’t want my food anymore either, they wouldn’t take it off bill. They removed my children’s meal and boxed my meal and my husband’s. I would give 1 star except: I appreciated that the food runner told me the truth (although he did ask if I still wanted to give it to them) and they did have many options on the menu. Overall, it was a disappointing experience. We won’t be back.
Wow amazing. The chef cane out to explain they change gloves, prep my stuff with new cutting board and knives and that the fries were in a dedicated fryer. He assured me they take this seriously and as I celiac I did not have to worry. No worries here and amazing food especially the fries!!!! Ps if you stay at the margaritaville hotel you can get GF room service from this restaurant. Woo hoo
seemed very knowledgable and accommodating. I had the chicken sandwich. the waiter went and double checked with the chef that they were using a dedicated fryer for their french fries. He confirmed that they were (but this suggests that it nay not always be the case so double check before ordering).
not too impressive. The gluten free bun was hard. the kids meals are $10 even to feed a 1 year old. so instead of me ordering what I wanted I had to order what my grandson could eat. (we are both gf but he can't have beef) They brought my burger out with a regular bun. so then we had to make a 1 year old wait for a whole new meal to be made AFTER waiting 45 minutes for the wrong meal to arrive.
Very nice place. We ate here after a nice day at Universal Studios. Found it on the app and got good reviews. Waitress was awesome. First thing asked for GF menu and she gave it to us and immediately offered to have the chef talk to us. Amazing! Good selections from grouper or chicken sandwich to steak and burgers with GF buns. Had the chicken and beef kabob with rice with a Margarita of course which was also GF. Had the GF brownie and vanilla ice cream for dessert. Nice presentation given the simple ingredients. Staff great. Will definitely go back. A+
Great food. Lots of options clearly listed. They get pretty busy but we love the food and the choices. Nachos and burgers were great.
I was at Universal Studios Orlando this past week and ate at Margaritaville. I ate the Bacon Cheese Burger w/ fries. I thought it was delicious! The burger came with a gluten free bun. I am highly sensitive to gluten and I did not get sick at all. I wanted to get the gluten free dessert brownie (since it's hard to find GF desserts) but I was so full from my yummy burger, I didn't get it. The server was helpful and there were several GF options to choose from. I would eat there again.
Ate at this location for the first time but had eaten at another in the past. Had cheeseburger and fries. Was quite good. Didn’t care for the cheese because it was the salty American type. Server told me they cook in separate area and fries separate too. Felt quite safe here. Would come again.
The paradise margarita is fresh squeezed, so no prob with any gluten mixes. We had the volcano nachos and split the bison burger and fries. Lots of options, menu is clearly marked and food was delicious. Sides are not marked but waitress assured me the fryer was designated for fries only.
nachos and margaritas....Gregory made sure everything was perfect in my drink because i had no reaction.
We ate here because of the excellent reviews. My daughter has celiac and is extremely sensitive to cross contamination. I told our waitress who brought up the sous chef who seemed knowledgeable. They have a gluten-free and vegetarian menu but do not have any vegetarian options on the gluten-free menu. She does not really eat meat so ended up having a nacho platter. She had some of my french fries that were prepared in a dedicated fryer. Also had some of the gluten-free brownie sundae which was absolutely delicious. Unfortunately she did get sick. I cannot think of another food item she had that day that may have been the trigger so I suspect it was the dinner. I have the gluten-free burger with fries which was a decent burger with a gluten-free bun and great fries. My husband enjoyed the grilled grouper sandwich also gluten-free. The only thing I could think of is maybe the shredded cheese was cross contaminated sometimes there’s a cellulose product on the shredded cheese that is not listed in the ingredients we have a problem with that in the store sometimes.
Gluten free buns and super yummy dedicated fryer fries but the buns were not ideal. I've had many that were way tastier. I couldn't drink my Margarita bc it was way way too strong. My husband even had a hard time and you couldn't taste any flavors in them. Waitress was average. Very expensive for mediocre food and average service.
gluten free options, more than one!!! French fries are always gluten free the waitress said!!!
Great Gluten free menu and attentative staffI had the ribs, prepared Gluten Free, with fries and cold slaw. Another had the Salmon (also gluten free).No illness an we had a great time. Total cost about $30 each for meal and drinks.
Chef comes to your table to discuss your order and how they take precautions in the kitchen! Servers are very knowledgeable! Lots of food choices!
The food was decent. The waiter was incompetent and just plain obnoxious. Two of us got the same dish. I asked the waiter to let the chef know that I had celiac and to take extra care not to cross-contaminate. But when the plates arrived, he couldn't tell me which one was mine. And advice from the gluten question, he constantly questioned my judgment. And it took me patiently explaining twice what our whole table's orders were. Was he stoned? Or just no good at his job? I wouldn't go again. I'll know if he screwed up the gluten thing in two days, that's how long it takes to show symptoms.
Ate breakfast here for every morning of my stay, 4 mornings. Omlettes were delicious, I did eat the hashbrown also, they warned me it is gf, but on same griddle as pancakes ( but not same place). Gave choice of bun or fruit instead of toast, at no extra charge. Happy I found this place first day.
Not gf and vegetarian friendly. Two year ago it was and now is a major letdown. Called ahead and we were told the veggie patty was gf, asked the host on arrival and were told veggie patty was gf, server was nice but not knowledgeable of gf. They screwed up our nachos twice. They told us the veggie patty was NOT gf as they delivered all the other meals. Of the five items our table ordered 4 were incorrect. Complete waste of time to go here.
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