Jimmy John's

2 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

43 East Green Street
Champaign, IL 61820

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


No GF items except a lettuce wrap, and they're a cross-contamination nightmare.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


I e-mailed JJ today and they replied with this regarding their GF selections:Thanks for eating at Jimmy John's! I am writing you back in response to your earlier e-mail. You ask if our menu items are gluten-free: Avocado – It is gluten free.Bacon - It is gluten free.Beef - It is not gluten free.Ham - It is gluten free.Capicola - It is gluten free.Salami - It is gluten free.Turkey - It is gluten free. French bread - It is not gluten free.Wheat bread - It is not gluten free. Cheese - It is gluten free. (Based on the FDA proposed ruling saying that product with <20ppm gluten can be decaled as gluten free) Mayo - It is gluten free. Cookies - They are not gluten free.Chips – They are gluten free. We have a great gluten free option..our unwich. Any sub/club minus the bread wrapped in lettuce. I hope that this answer is helpful. We appreciate your business. Jimmy John's“At Jimmy John’s we work hard to provide our customers with a dining experience that exceeds their expectations. We welcome customer comments, questions and suggestions, and endeavor to respond to each such customer inquiry in an informed and meaningful way. Due to the large number of inquiries that we receive, as a general rule, we do not independently verify or confirm the specific facts of each such inquiry. Each response to general customer inquiries is based upon the guidelines, specifications, procedures and best practices routinely prescribed by Jimmy John’s to its vendors and individual stores.” "This message is intended only for the use of the individual (s) or entity to which it is addressed and may contain information that is privileged, confidential, and/or proprietary to Jimmy Johns. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, forwarding or copying of this communication is prohibited without the express permission of the sender. If you have received this communication in error, please notify the sender immediately and delete the original message."

Updated 11 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Sandwiches

Categories

  • Dairy-Free Friendly
  • Deli
  • Delivery
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Takeout
  • Vegetarian Friendly

Notes


Jimmy John's does not have gluten free bread for sandwiches, but you can order a sandwich wrapped in lettuce called an 'unwich'

Photos


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Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Jared and the staff atJimmy John's make sure that my roast beef sandwichWhich was actually a lettuce wrapWas made safely. They went out of their way.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Usually I have pretty good luck at Jimmy Johns locations having a GF protocol/being conscious in general but this one was bad. It wasn’t a busy day but when I went in and asked for an unwich/explained I have a gluten allergy, I saw right away the lettuce wrap was set on the counter and brushed up against a baguette there. I told them I was really sensitive and asked if I could have a different lettuce wrap (nothing had been put in yet) and the employee threw the lettuce into the garbage and started a new on on some sandwich paper (clearly annoyed and angry). He never changed gloves and didn’t speak to me. I will never go here again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


My husband and I ordered from here tonight in a rush to get dinner. I have only eaten out 2x since being diagnosed, and I am always so nervous to tell someone about celiac’s. I mentioned it immediately when I called, and, I suspect it was the manager who I spoke to, assured me they have a separate area and protocol for gluten-free. He even thanked me for mentioning it up front so that they could alert the rest of the staff before I finished placing my order. I felt fine ordering and when my husband picked it up, the person I’d spoken with showed him the special area to make sure he knew it was safe, and placed my order in a separate bag.

I can’t speak to all locations, but I did have a very good experience at this one!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Celiac

Overall Rating

Review


You can eat here but be on your toes!! Like most Jimmy John’s, you can go a lettuce wrap for most sandwiches. However, offering possibilities can be overcome by bad execution.

We had 3 orders ( 2 regular, one celiac), and 2 got TOTALLY messed up, despite us being the only customers that morning. Manager was very conscientious and helped intercept & redo the orders. Wrong meats, wrong sauces, wrong added items!!! We highly suspected a language barrier with the sandwich makers may have been in play, but the person entering the order also hit the wrong entries when taking our orders!

In the end, we got the right items and did okay avoiding reactions ( but we were using GluteGuard as a pre-meal enzyme…great product from Australia. Not to be confused with USA sound-allies).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They were open to changing their gloves but told me about 8 times “we can’t guarantee that it’s gluten free”, trying to get me to not order. I got it anyway and was fine! I worked at a Jimmy John’s for 2 years and if you do an Unwich with no mayo (ask for mayo packets on the side), no spreads, no lettuce (bread crumbs get trapped in the lettuce bin a lot), insist that they change their gloves, and ask them to be careful, you should be good! A quick and tasty lunch :)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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