Jimmy John's

1 rating
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available.
Reported GF menu options: Sandwiches
365 W 116th St
Carmel, IN 46032

Top Reviews


Not celiac

Overall Rating

Review


Multiple staff members had obvious negative non verbal reactions when I asked about ingredients. They could not find anything listing allergens, ingredients, or nutrition. No accommodation or apologetic tone.

Celiac friendly?

No

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Sandwiches

Categories

  • Dairy-Free Friendly
  • Deli
  • Delivery
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

Notes


Jimmy John's does not have gluten free bread for sandwiches, but you can order a sandwich wrapped in lettuce called an 'unwich'

Photos


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Reviews of this Chain

Celiac

Overall Rating

Review


The do not have gluten free bread. They have an unwich, so you can have any sandwich but in a lettuce wrap. Very friendly and knowledgeable staff. I have always asked for them to change gloves when they make my food, every time they have done it. I also ask for no mayo to avoid and cross-contact. They put down extra sandwich wrap sheets to prevent cross-contact with the surface they use to make other sandwiches. I have celiac and never gotten sick from eating here.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


The woman who filled my order was very careful and immediately asked me a couple of questions about cross contamination. She knew exactly what to do. Not all fast food places are so cautious.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


This location is not celiac friendly! The manager, Josh, does not understand cross contamination. He was using the same tub Mayo that he had used for breaded sandwiches. He is also rude and unapologetic. Do not recommend Update: Here is the reply I received from corporate:

Thanks for taking the time to reach out to us. We can not guarantee no cross-contamination will occur as we prep most of our meats, cheese and veggies in-house. We do what we can to provide safe sandwich-making environments, but we do not change out all products in the cold-table. I'm sorry for the frustration and your feedback is shared with our teams. Best regards,

MICHAEL BASZIS CUSTOMER SERVICE

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Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

Celiac

Overall Rating

Review


any of the sandwich options as an “unwhich” on lettuce. very pricey tho. cost $7 for one sandwich nothing else; little meat.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Unwhich is far superior to sandwhich bowls at all places. If you have celiac make sure to notify them and explain how nothing can be cross-contaminated; staff is very understanding and helpful.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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