Jimmy John's

When I walked in, none of the workers knew what I was talking about. They said the could "Maybe make like a lettuce wrap or something." Completely untrained and very disappointing. The one in Mobile was fabulous, so I was really surprised. :(

They will make any sandwich a lettuce wrap. They knew immediately to change their gloves when I told them I had celiac disease. They also give mayonnaise and mustard packets to prevent cross contamination. They even got a brand new knife to cut my pickle without me even asking. The guy there this particular day was very aware because he said his daughter has celiac. It's nice to have another option for dining out!

Celiac friendly?

Yes

You can eat here but be on your toes!! Like most Jimmy John’s, you can go a lettuce wrap for most sandwiches. However, offering possibilities can be overcome by bad execution.

We had 3 orders ( 2 regular, one celiac), and 2 got TOTALLY messed up, despite us being the only customers that morning. Manager was very conscientious and helped intercept & redo the orders. Wrong meats, wrong sauces, wrong added items!!! We highly suspected a language barrier with the sandwich makers may have been in play, but the person entering the order also hit the wrong entries when taking our orders!

In the end, we got the right items and did okay avoiding reactions ( but we were using GluteGuard as a pre-meal enzyme…great product from Australia. Not to be confused with USA sound-allies).

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They were open to changing their gloves but told me about 8 times “we can’t guarantee that it’s gluten free”, trying to get me to not order. I got it anyway and was fine! I worked at a Jimmy John’s for 2 years and if you do an Unwich with no mayo (ask for mayo packets on the side), no spreads, no lettuce (bread crumbs get trapped in the lettuce bin a lot), insist that they change their gloves, and ask them to be careful, you should be good! A quick and tasty lunch :)

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Always fast and quick service. Very understanding of gluten allergies

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Staff very mindful of gluten free safety. No dedicated gluten free menu, but plenty of gluten free options.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Let me start by saying any Jimmy John’s I go to I never get sick when I order their unwich ! The unwich is their only gluten free sandwich and I DO NOT miss the bread it is lettuce wrapped and seriously delicious I would suggest adding their oil and vinegar and some Italian seasoning they have makes the lettuce tastier ! They also have a gluten free potato salad and list everything on their app and website including any allergens and gluten !

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent