Jinbeh Japanese Restaurant
$$ • Japanese Restaurant
Most Recent Reviews
Absolutely do not eat here with any allergies. Informed the manager upon entering that we needed gluten free. He said no appetizers were gluten free but they could accommodate other things. We also informed the server of gluten allergy and my husband had a dairy allergy. I reminded the chef once he came to the table. I specifically said ours has to be gluten free and he has a dairy allergy. A few minutes later while making the fried rice, he used soy sauce and got a big scoop of butter. When he tried to put it on my plate, I said we can't eat that, you used soy sauce and butter. He had more rice brought but used the same utentils for the entire time. We were feeling sick before we left. Tried talking to the manager and he was argumentative and rude. I told him he had an opportunity for education with the staff. He went and got the chef and like a 6th grader, said well say all that in front of him. I did. Then he said it was our fault for not requesting a private table. I said we had a reservation and were not expecting others. He continued to argue and said "so you're just wanting a discount or what, I can't do anything about it." I said I want you to educate your staff and do better. This business has no place on this app and should be removed.
Great service, they take your allergies very seriously. Gluten-free soy sauce available. They also have a lot of items that are naturally gluten-free as well.
