Very very knowledgeable! Food AND service terrific. First time we've been there in years but now that I know I have celiac, I have a new appreciation! Separate fryer and separate preparation area!
Although they don't have a gluten-free menu, the staff is very knowledgeable. I told my server that I was gluten-free and he pointed out all of the gluten-free appetizers and entrées right away. They have an amazing chicken broccoli ziti. Awesome place
I had a great experience here!!! I have multiple food allergies and they catered to every one of them. The restaurant manager personally served me. It was nice to be able to enjoy dinner out at a restaurant.
Leaving this at 3 stars because I can't delete it. Review posted was for a different restaurant. I have no idea what this restaurant is like.
No gluten free menu but the waitress was knowledgeable in regards to the options which were quite extensive, the food was delicious and I didn't have a reaction to anything I consumed.
absolutely loved this place. our waitress was very knowledgeable about gluten free. anything except 7 items on the menu can be made gluten free. the gluten free roll that they gave me in the beginning was amazing.
Excellent choices, especially for a 7 year old with Celiac. Very knowledgeable server and manager. We are newbies to this and they were very reassuring and helpful.
American Joe's restaurants have the best GF selection! GF pasta, fresh local baked bread from Buckwheats Bakery in Nashua (All dairy-free too) and even a dedicated fryer for French fries! The staff is all very knowledgable and the manager always comes to make sure everything was served correctly, I've even had the manager serve me the meal himself, I highly recommend eating here!
Absolutely best accommodations I've ever had in any restaurant ever! Extremely knowledgable staff!
They have a limited menu but their nachos are so yummy!! I have been there many times and have never been sick.
Awesome and accommodating !! Onion soup, pastrami everything delish!!!
Ask at Joe's and they will tell you that they can provide most everything on their menu GF. They have a dedicated fryer and offer burgers on GF buns. Their BBQ sauce is GF too.
Went to this restaurant for my birthday based on a suggestion from my sister whose daughter also had Gluten issues. I have both Gluten and Dairy allergies and other restrictions. I asked first before being seated and told no problem. The menu was limited, they couldn't offer much for Gluten free especially when it came to a substitution. An example would be that I ordered steak tips but they had no sauce they could use except catsup. They knew their sauce had soy in it, but didn't bother to buy ingredients without soy. I asked for rice as a substitute for mashed potatoes - due to using butter and not margarine, they didn't have any. I changed to a different dish, but had problems with that also. Absolutely nothing on the dessert menu for me. Gave them two stars because they tried for a few things, but they didn't even offer to take anything off the bill. Overall a very poor experience.
We ate at Joe's American Bar while in Boston for the marathon weekend. Table staff was very friendly and reviewed the many GF options. The restaurant manager brought my meal to our table indicating that it had been prepared GF. The meal was perfect and very enjoyable.
Meticulous on details even on what could be argued was the busiest day of the year. Everything is from scratch so they even pan seared calamari for us with aeoli for dipping. Gluten free buns before the meal. Designated fryer delivered regular fries and sweet potato fries that were perfect! Two burgers on gluten free buns, one was the the 'cure'- served with ribs and an egg on top, and one classic cheese- perfectly medium rare. My southwest salad was delicious too. Thank you for making our Boston family meal easy and tasty.
Our server claimed their restaurant was #1 in Allergy-friendly practices in the city. The restaurant itself was CRAZY crowded, but we were assured they're well-versed in GF cooking. Fries are prepped in a dedicated fryer, which was great. I got a rack of ribs and our daughter got chicken/broccoli and penne in a garlic cream sauce. Our meals were excellent. Bread came out ahead of our meal...it was a grill-top toasted hamburger bun, but it was fresh and warm, so no complaints there! To bolster my confidence in the meal being safe, it was a pleasant surprise to have had our meals delivered by the chef personally. Really great experience!!
they were so nice and accommodating! first, they vaguely told me that almost the whole menu could be made gluten free. I asked if that included the fried chicken. I wasn't expecting them to have gluten free flour and sure enough they did not. but the waiter was so nice and willing to ask the kitchen about it to make sure. I went with a Burger with sweet potato fries. yum! the sweet potato fries were amazing! the Burger was very good too and the bun was nice and not crumbly.
I had one rough incident a few years ago where the waitress didn't communicate the allergy to the chef, and served me an appetizer that wasn't gluten free. My entire family ate free that night because of how sick I was going to get from their mistake. I have never had a single problem since then, and it's my go-to restaurant. They ALWAYS send the manager out with my food to confirm that it's gluten free. I'm a big fan of their fish sandwich and their portobello sandwich. They're able to make their fries gluten free, which is always a plus. Highly recommend for a good gluten free restaurant with plenty of options!
I came here with my family (party of 11) for my college graduation dinner. Even with a large group, our waiter was calm and collected while accommodating my GF diet and honey allergy. He brought out separate chips and guac for my starter. He checked and told me that the GF rolls had honey in them (nice catch!) but I opted for a burger and fries anyway, despite having many other options. The sweet potato fries were delicious! GF dessert options were limited, but I did enjoy their ice cream, and I felt OK afterwards!
Amazing options! Our waiter informed me that 75 % of the menu can be made gluten free. They have a separate fryer and the manager made sure everything was made properly and then hand delivered my plate to me. I don't typically love chain restaurants, but I will definitely be back.
I would have given this place a 5-star rating and a glowing review, but the last time I went it was clear they were not going to bend over backwards for celiacs. I will say the food is tasty and they are safe, but they no longer have proper dinner rolls (they will bring a toasted hamburger bun) and the gluten free selection dropped quite a bit.
I have never written before but felt this was important because when I emailed the restaurant I got no response. I asked hostess for GF menu and was told there was a separate section in the menu. When I looked though the menu, there was no such section. I asked the waitress and she flipped through the menu, confused, and said there used to be..she then proceeded to tell me about GF bread and pasta and to ask about other items. I ordered the ribs and sweet potato fries after I was assured the sauce was GF and that they use separate oil for allergy requests. The food was good, but was surprised not to be visited by a manager as is typical at most restaurants. Turns out, I had a very definite reaction to the food. I know eating out is at my own risk and I do not hold the restaurant responsible. However, the staff (hosting, server, chef) need to be better educated about this issue. I wrongly assumed they would want to know that this happened. .but again..no response. I will not eat here again.
Manager and server were very knowledgeable and super accommodating for our gluten and dairy free needs. The French dip was very good and a nice change from the burger I usually end up with when I go out because that is the only option. My daughter was thrilled to get gf pasta with marinara. Highly recommend this place.
Despite not having a separate GF menu, they have a large GF selection on adult and kids menus. They are totally accommodation as well....the manager came right over after we let the waiter know our daughter has Celiac and he affirmed their desire to make it a great dining experience for her. She got a separate GF bread basket when ours came, and we had ordered a spinach dip...they brought her a separate basket of GF chips which they explained had just been fried in new clean oil. One of the most Celiac/GF experiences we have had, and the food is fantastic!
This PAINS me to write a bad review- Joes has been my favorite restaurant for years. But as a recently diagnosed celiac, this was my first trip there eating GF. Long post- but hopefully you read it and it will help prevent this happening to you. I asked the hostess for a GF menu, she said they don't have a separate menu but they have GF pasta and bread so pretty much the whole menu can be made GF and that the server could help with more info. So I was pretty excited. Asked the server when he came over and his response (in an annoyed tone) was for me to tell him what I wanted and he would tell me if it was GF. So I asked for the Honey Mustard Chicken Salad (my favorite dish there). He said yes, that can be made GF. Score. I had heard from other reviews here that when you say you need GF, they usually bring out a GF roll with the bread- he did not offer. I chose to ignore it. Food finally comes out-brought out by the chef no less so I felt comfortable that they took the time to take care of my food- but then I noticed he was carrying Everyone at our tables. Then I quickly noticed that my salad which normally comes with pasta, was pasta free. Confused, since he said that salad specifically could be made GF, and the hostess said they had GF pasta. So I asked, and he said no, they only have GF penne, not angel hair.... So, essentially making this salad GF was removing all of the elements from the salad. And my $15 salad was nothing more than a garden salad with grilled chicken. So, fine. Miscommunication. Wait staff should be more clear in my opinion...but wouldn't let that ruin my meal. Continue to eat my salad, get half way thru, and I found a noodle in my salad. A noodle. In my GF salad. I called the manager over- she was very nice and apologetic, asked if I wanted anything else blah blah. Said they usually take allergies very seriously. Not mad at her, she did her job to clean up their mess. I wasn't rude but left very upset. The fact that the waiter then said "sorry things didn't go as planned" to me several times had me steaming. Now looking back I have several issues: 1) how does 1 little noodle get mixed in the salad? Did they add the pasta, realized it shouldn't have it and then took it off, minus one noodle? So my salad was completely exposed? Did the noodle fall in? I don't understand. 2) also realized when taking my order, the waiter offered me grilled or crispy chicken... How were they planning on making crispy GF chicken? 3) because of this wondering if he even put my "allergy" on the ticket or if he just said "no noodles". Clearly this waiter wasn't properly trained... And that's scary. I think they try hard to be gluten and celiac friendly- and hopefully this was a one time instance... But I'm so sad this happened.